Air travel from the European Union (EU) to Japan brings with it some distinct rules and regulations for Japanese citizens regarding their rights and entitlements. The Japanese Ministry of Justice provides detailed information on the particular matters in relation to air travel rights. Here we will discuss some of the basic rights that Japanese citizens have when travelling between the EU and Japan.
Compensation if the Flight is Delayed
Japanese citizens travelling from the EU into Japan have the right to receive compensation if their flight is delayed or cancelled, as per the European Court of Justice ruling in 2020. The amount of compensation will be dependent on the length of time of the delay, and any passengers not able to take the flight can be reimbursed for their expenses. Additionally, in the case of cancellation, Japanese passengers will be offered alternate flights and can be rebooked on other flights or, if not, reimbursed for any additional costs incurred.
Focus on Safety and Comfort
The EU also ensures that Japanese citizens travelling from their country to Europe receive safety and comfort while in transit. Passengers can be assured of all basic on-board amenities such as water, food and refreshments. Seats must be comfortable and there must be an adequate amount of legroom. Further, all in-flight staff will be required to wear appropriate safety equipment and adhere to strict health and safety guidelines.
Japanese citizens have many rights when travelling from the European Union to Japan. This includes the right to compensation for delays and cancellations, as well as the right to receive a safe and comfortable flight. All the necessary information regarding these rights can be found on the Japanese Ministry of Justice’s website and should be adhered to by all passengers.
Ultimately, when you are familiar with air passenger rights and believe you may be entitled to delayed or cancelled flight compensation, find out which best flight compensation companies can help you. You may also fill out the claim form and one of the agencies will check your flight and take your case.