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When it comes to airline strikes, passengers are often left stressed and uncertain about their rights and possible compensation. Brussels airlines as part of the Lufthansa Group, strictly adheres to the European Union Regulation (EC) No. 261/2004, recognizing the right to compensation in cases of flight delays, cancellations, and denied boarding. In cases of strikes, the compensation eligibility depends on the nature of the strike. Internal strikes, such as those involving Brussels Airlines’ staff, are within the airline’s control and therefore eligible for compensation. However, wildcat strikes, political strikes and strikes by airport or air traffic control staff are considered ‘extraordinary circumstances’ and are typically not eligible for compensation.
Amount of Compensation Offered for Brussels Airlines Strikes
The amount of compensation offered for Brussels Airlines strikes largely depends on the length of delay and distance of the flight. According to Regulation (EC) No. 261/2004, passengers are entitled to a cash compensation ranging from €250 for short flights to as much as €600 for long-haul flights, in addition to a refund of the ticket cost or an alternative flight. It is important to note that this regulation applies to those flying from any European airport, or flying into a European airport with a European carrier – meaning Brussels Airlines passengers on international flights could also be entitled to strike compensation.
Other Passenger Rights During a Brussels Airlines Strike
Aside from the possible cash compensation, Brussels Airlines passengers also have other rights in the event of a strike. According to the same EU regulation, airlines are obliged to provide care and assistance to stranded passengers, irrespective of the cause of the disruption. This includes meals and refreshments, communication facilities and if necessary, accommodation and transportation to the accommodation. In cases where the airline fails to fulfil these obligations, passengers can purchase necessary items and request a refund from the airline. Furthermore, in some cases, particularly lengthy delays, passengers may also have the right to abandon their journey and request a full refund.
Conclusion
To sum up, Brussels Airlines, like other airlines operating within the European Union, is subject to strict regulations with regards to strike compensation. From cash compensation, depending on the length of the delay and distance of the flight, to the provision of care and assistance during a delay, the rights of passengers are well protected. However, the eligibility and amount of compensation often depend on the specific circumstances of each case. Therefore, passengers are advised to keep all necessary documents and evidence, if ever faced with flight disruptions due to strikes.
Ultimately, when you are familiar with air passenger rights and believe you may be entitled to delayed or cancelled flight compensation, find out which best flight compensation companies can help you. You may also fill out the claim form and one of the agencies will check your flight and take your case.