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Travellers departing from Israel are protected by civil aviation regulations provided by the Israeli Ministry of Transport which dictate that passengers may be eligible for compensation in cases of delayed or cancelled flights. The laws state that if a flight delay exceeds three hours, passengers have the right to claim compensation for their discomfort and inconvenience. Depending on the length of the delay, passengers can be eligible for up to 800 Euros in compensation.
Compensation Amounts in Case of Delayed Flight Departing from Israel
The amount of compensation for a delayed flight departing from Israel depends on the length of the delay and the distance of the flight:
- Flights of up to 1,500 km: €250
- Flights of 1,500-3,500 km: €400
- Flights longer than 3,500 km: €800
In the event of a cancelled flight, the Israeli Ministry of Transport states that passengers must be provided with alternative flight arrangements, food, and accommodation when necessary. If passengers are able to complete their journey within six hours of the original flight time, they are not eligible for compensation. For delays longer than six hours, passengers may be compensated in an amount of 400 Euros or 800 Euros depending on the distance of the flight.
Claiming Compensation for Delayed or Cancelled Flights
Passengers can submit a compensation claim up to three years after the flight was scheduled to arrive at its destination, provided that it has already departed from Israel. Claims can be made directly with the airline, or via a third-party claims service. Airlines are required to reply to claims within four months, and if the claim is accepted, the compensation will be paid within one year.
Claiming delayed flight compensation in Israel is designed to be a straightforward process. By following the legal guidelines set out by the Israeli Ministry of Transport, travellers should receive the compensation that they are due in cases of delayed or cancelled flights departing from Israel.
Ultimately, when you are familiar with air passenger rights and believe you may be entitled to delayed or cancelled flight compensation, find out which best flight compensation companies can help you.