A PNR (Passenger Name Record) is the unique number assigned to a flight reservation. It is created whenever an airline books a reservation for a passenger, or group of passengers travelling together. The PNR allows the airline to accurately record all relevant details of the reservation, such as their names, contact information, flight details and any special requests. How PNR’s are Generated When a reservation is made for air travel, the airline accesses the Passenger Name Record database and assigns a unique PNR to the reservation. This PNR is then used by the airline to gather and store all the necessary details about the passenger’s flight, including their name, date of birth, contact details, and any special requests. This information is made available to staff across the airline and to other service providers involved in the travel process, such as transport companies and hotel operators. What is the Function of a PNR A PNR is the key used by airlines to track and manage bookings. It is also used to monitor passengers throughout the entire travel process, from check-in to boarding and departure, ensuring a smooth and seamless travel experience. Furthermore, the PNR is used to access flight schedules, seat assignment, fare and route changes, baggage tracking, and other important travel information.
Do You Need PNR to Claim Compensation for a Delayed Flight?
Yes, if you experience a delayed flight, you will need to provide your PNR or booking reference number as proof of your flight. Without it, you will not be able to claim any entitlement to compensation for the delay. When claiming a refund or compensation for a delayed flight, it is important to have a record of your booking reference or PNR as it will make it easier for the airline to verify the details of your booking and assess your claim.
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