ExpressVPN Review

For the most part, it works and it works well. Only once did I get a non-functioning update. I have a year subscription and am about halfway through.

The problem that I have with this — I am a computer programmer by trade — is that these types of mistakes happen all the time. It is much easier to say, “Whoops! We had a bad release” than it is to say, “In order to troubleshoot, step 1: have the latest version.”

It is easier precisely because it happens all the time. I would have given five stars, except that I consider what they did dishonest.

I had to update the desktop app in order to connect, even though I connected fine a few days ago. This means that they changed the cloud in a non-backward-compatible way, and now have to invalidate all preexisting desktop apps in the field.

I subscribed to ExpressVpn 3 months ago. My main purpose was so that I could watch and download from the BBC iPlayer while I was traveling through Asia. Recently I found that I was no longer able to access the iPlayer. I had no joy from Support. Then I was in the UK last week and while I was able to download/watch the iPlayer without a VPN I found that if I connected to ExpressVpn I was unable to access the BBC even though I was IN the UK AND using a UK location!! Reported to Support but they couldn’t resolve this issue. Basically ExpressVpn can no longer get you access to the BBC iPlayer. My request for a refund was refused.

Excellent service!!
Always working flawlessly with no issues.
99% has the best speeds at all locations.
Highly recommend!

Clear simple transparent helpful explanations and they just keep getting better!

Waste of money.

Worked for awhile. Paid for a year in January. But it hasn’t worked efficiently for months regardless of the location. Tried what tech support suggested but still useless. So frustrating. What a waste. It looks like I will not get a refund so I’ll have this useless service until 2021,
Also Worst company I ever seen, Will take over your computer with garbage and annoing advertising.

Express VPN Popups HiJacking Web Sites as well!

Any company that Hijacks with popups any well known web site to try to force users to buy their product and blocks one from going to the page they want be allowed to operate at all? This company appears to be doing just that, this sort of behavior is totally unacceptable and why would you ever trust anyone that conducts itself in that manner.

I found them looking for too much information and the service was not good at all,its not really that secure or private, very unprofessional and totally wasted my time, not that stable and customer service very poor too,

Have been a customer for more years than I care to remember Express VPN has always been reliable and perfect for whatever my needs maybe. I’ve only ever had to contact customer service once (my fault for failing to remember my password) and they were fast acting and had me back up and running in minutes – With any VPN you get what you pay for so really they are excellent value for money – consider me a customer for life!

Very reliable VIP service 🤘🏾

Good VPN, fast and reliable. Maybe the monthly service is a little expensive.

ExpressVPN is the best VPN providers for private internet access.

SCAM & SPAM ALERT !!! Worst company I ever seen, Will take over your computer with garbage advertising. DO NOT INSTALL THIS VPN

Buggy, slow and with poor customer service

VPN was excellent
however i kept beeing charged after turning OFF autopayment. 5 times! the system has a glitch.

so as to prevent further charges, I tried to remove my cc information, but there is no easy way to remove credit card information.

Here is what the agent said as the only option to remove a credit cardd: What we need to do is to overwrite the card information on your account and change it to something that is wrong.

Livechat was very helpful and hopefully the overbilling will be reversed.

Huge disappointment. I had heard so many great things about it they always sit top 3 on the best of lists but I was not impressed. I was quick to cancel the subscription and move on very slow and just lags. I’m using an iPhone though maybe it’s better on a PC.

Terrible in China if you have a third party ISP – if you have, say Broad Netcom, then the VPN will not work more often than not. Constantly getting blocked around “sensitive” dates. Their website only allows you to download UDP configurations for Tunnelblick, there are no TCP options, there are no options for additional scramble encryption either. Pretty bad for the price you pay.

Totally unprofessional customer services
İ have had problems for 11 months, I have sent over 150 emails and they have not fixed my problems
Their answer to my problems-they terminate my subscription, is this really the answer? We stop having you as a customer therefore we will not address your problems=resolved, I dont think so
TOTALLY UNACCEPTABLE AND UNPROFESSIONAL SERVİCE

This is really a very good vpn
It have many great features like kill-switch, dns leak prevention, ipv6 leak prevention, strict no logs policy
It works very good if you wanna visit blocked sites

Awesome company. It lets you access any site you need in China. A big plus for expats.

best vpn in this world..Best security and Speed