Claimcompass.eu is a flight claim company that was established in 2016 and operates from the United States. It assists air passengers in claiming compensation for flight delays, cancellations, or denied boarding when they are entitled to do so. This company has gained recognition as one of the best flight compensation companies in Europe and has been featured in prominent media outlets such as Forbes and Bloomberg Business. Recently, ClaimCompass launched a Service app to help passengers address issues they may encounter during delayed, cancelled, or overbooked flights.
Claimcompass.eu is a flight claim company based in the United States that was established in 2016. They specialise in assisting air passengers in claiming compensation for delayed, cancelled or overbooked flights. The company offers a "no win, no fee" principle which means that clients only have to pay a service fee if the company wins the case against the airline. The service fee is 35% of the compensation amount, and if the claim goes to court, an additional 15% commission will apply. Claimcompass.eu has a user-friendly website where customers can easily fill out the necessary information for their flight delay claim, and the company's professionals will take care of the rest. Claimcompass.eu is a legit company and operates under EU Regulation (EC) No 261/2004. They have been recognized as one of the best flight compensation companies in Europe, featured in publications such as Forbes, Bloomberg Business, and VentureBeat. You may find more information about Claim Compass in the review below. If you are looking for an alternative to Claimcompass.eu, you can also check reviews for other flight claim companies such as AirHelp, Skycop, Compensair, or Flightright.
Claimcompass.eu team consists of experienced professionals who specialise in claiming flight delay compensation from airlines, and work diligently to ensure that their clients receive the refund they are entitled to. The team includes aviation experts, lawyers, customer service representatives, and artificial intelligence engineers, among others, who strive to provide top-notch service and ensure customer satisfaction. However, it's important to note that customer support is not available 24/7. Customers can contact Claim Compass via email, social media networks, live chat or contact form on their website, although response times may vary. However, the website supports 10 languages, including English, French, Spanish, Portuguese, Italian, Greek, Russian, Turkish, Bulgarian, and Romanian. Visitors to the website can find quick answers to their questions in the comprehensive FAQ section.
Passengers can use the eligibility checker on the Claimcompass.eu website to determine if they are eligible for compensation due to delayed, cancelled, or overbooked flights. Once eligibility is confirmed, passengers must provide additional necessary information to submit their claim. The website is mobile compatible and user-friendly. According to EU law, passengers are entitled to receive up to £530/€600 in compensation for each passenger affected by the flight disruption. Customers can track the claim status online by logging into their personalised Claimcompass.eu account using their email or Google login. The user area is easy to use and customised to the customer's needs. Claim Compass has also recently launched a Service app, which provides assistance to passengers during flight delays, cancellations, denied boarding or missed connection.
Flight compensation companies like Claimcompass.eu play an important role in helping air passengers receive the refund they are entitled to for flight disruptions. Despite efforts by these companies to inform passengers about their rights, many are still unaware of them. ClaimCompass takes measures to ensure customer data is encrypted and complies with GDPR policy. The company has a high rating on TrustPilot (4.7 out of 5) and Facebook (4.7 out of 5), indicating that their customers are generally satisfied with their service. However, the company is not active on social media channels like Facebook, Twitter, Instagram, and LinkedIn. Furthermore, there is limited feedback and discussion about Claimcompass.eu on forums such as Reddit and Tripadvisor.
Pros & Cons
Information on the website is provided in 10 languages
24/7 support is not provided for customers
Possibility to check the claim status online
Possibility to sign in and log in only with Google or email
35% commission and 15% commission in case of legal actions