Claimcompass.eu

Great service and result! Thanks!

Fast money return, very easy process to apply for the late trip.

Un avion retardé m’avait fais louper mon escale, j’ai déclaré précisément ce qu’il c’etais passé à claim compass et j’ai reçu une indemnisation quelques mois plus tard, je recommande fortement

I received my compensation from a delayed flight with the help of ClaimCompass. I filed out the application and it took about 6 months for the case to be settled. I didn’t have to do anything complicated.

I filed a claim with this company in early January. I was dealing with Lilly, who was very kind and understanding and thoroughly explained everything to me. Once you find your documents and ticket numbers, they take over and you do absolutely nothing until you hear from them. Unfortunately my claim is not valid as there was a strike in Frankfurt the day I was to fly. But I do not have to pay any fee because I was not successful. I highly recommend going this route if you are struggling with the airlines. Thank you again!

Buna.Numele meu este Adrian Joca si vreau sa va multumesc pentru ajutorul si incredera acordata.Vreau in primul rind sa multumesc Mihaelei pentru că ea a comunicat mai mult cu mine.Multumesc de asemenea companiei care ma ajutat in recuperated banilor.

Hello, It was approved a compensation of EUR 260 for my claim. At the end I received EUR 239,90. I do not know where the rest of the money ( EUR 20) went. On the other hand, the process took too long as I published my claim in August 2022, and received my money in mid-March 2023.

Great team. Thank you so much.

Very helpful services, professional and good communication. I really recommend to everyone who have problems with their cancelled flights to use this services.

Made it easy to claim from a big company that would other wise just ignore you and fob you off ..thanknyou for all your help.

The whole procedure was marked by professionalism. There was a continuous information about the developments of my case. I am very pleased. Thank you ClaimCompass team. A++

Tooks time, but their responde wery well

I had no expectations when I submitted the case and it really worked out. Although I think the compensation money-wise was below conaidering all the trouble it caused and the money spent back in the days, but at least it was something and it shows there’s some hope for the travelers.

J’ai eu toute l’aide nécessaire et j’ai bien reçu l’argent de mon indemnité. Merci !

This was a very easy process. Took a while but at NO fault of CC, just the airline (of course). They were able to get me the full amount I was rightfully owed for the delay on my flight. Couldn’t be happier and would 100% use again in the future! THANK YOU!

Date of experience: March 13, 2023

Thank you for reaching an agreement with the airline and securing me a compensation! I had a terrible experience with them and this is a small victory for me! 🙂

I have two negative experiences with this service. First time, it took for them more than 6 months to respond me that no reimbursement is applicable to my case. The second time, I had a strong case with serious disturbance by air provider’s overnight delay resulting to loss of income and expenses for food and water. I had kept and submitted all the receipts and documentation. Throughout the months that followed, I was provided with contradictory information regarding the date of submission of my claim. The compensation I received was minimal (only the standard) without any amount on my expenses due to the 7 hour delay. I was not even informed why my claim for those expenses was not approved. The 30% commission they receive for this low level of service is scandalous if you consider that the air companies are obliged by EU law to provide such compensations.

We had a series of flight cancellations and delays on our trip to the US in June last year and when we got home we looked into options for claiming compensation for the 2 day loss to our holiday – I opted to go with claim compass as they said they would handle everything on our behalf for a no win no fee basis so we submitted our claim on 22nd June 2022 and received successful notification of our claim 13th March 2023. Whilst there is a number of months between submission and success, this was due to the airline themselves taking ages. The commission taken from them is fair for the work involved and for us not having to wrangle with the airlines legal team and I would recommend them to others in a similar situation. The only thing that we weren’t able to do was also claim for the additional flight cancellations we experienced at the end of our trip as well because those flights did not originate in the EU and we are having to deal with the airline directly for that issue.

In the past years I have travelled a lot but I didn’t know do I have rights and how I can claim when I had problems with delayed or cancelled flighs.I was happy to contact ClaimCompass and realize that I will receive support from them and get compensation for the inconvenience i sufferred.

Good communication, great help, we got a compensation worth another city break!

Professional, expeditive, reliable. I will recommend your service to anyone who faces some kind of inconvenience with an airline company. Thank you very much for the effort and great customer experience.

Totul a fost minunat, va mulțumesc frumos pentru tot ajutorul acordat. Nu aveam nici-o speranța ca voi putea sa recuperez banii pierduți. Va mulțumesc enorm de mult! Va voi recomanda. U mult drag tuturor cunoștințelor mele.

Wonderful experience that paid off in the end. We had a 24 hour delay leaving Amsterdam with KLM and this website came through! 10/10 would recommend!!

The support team is very kind and responsible. I received response every time I had some inquire. Much appreciated guys. Wish you all the best.

Nice experience and i got my compensation. I’m usually skeptical about such things but i decided to give it a try and i just received a compensation for both my daughter and i, which is almost the same amount i paid for the flight. It took about 11 months but the team always gave me a prompt response whenever i sent them an email. Thank you Claim Compass

I’ve received a compensation for delayed flight. Everything is great. Thank you!

Face à l’opacité des procédures pour tenter d’obtenir une indemnisation, je me suis adressée à ClaimCompass. Le service était top, toujours tenue au courant de l’avancement (ou non) de la procédure et, au final, une indemnité qui arrive en espèces sonantes et trébuchantes. Bravo et merci!

Claimcompass fought for our refund for over two years, and know the airline we were dealing with, my hopes were zero. I was pleasantly shocked to receive notification that compensation would be sent to my account, and the transfer actually came through! Honesty, warrior spirit and wonderful communication, those are the attributes that define this company and its reps

They always answear to my question, promtly. They are profesional.

Date of experience: February 21, 2023

I received the compensation for my cancelled flight. ClaimCompass took the matter to the court on my behalf and always updated me on the progress.

Initially thought it was one of those scam ads (since there are so many nowadays) but I gave it a chance. They just need copy of your ticket, my flight was cancelled back in August 2022 and now a couple of days ago I’ve been contacted by them saying that my compensation was ready to be collected, gave them my IBAN and the day after I got it in my bank account!!! Their fee is reasonable, they took 90€ out of 250€ provided by the airline company (Wizzair), so I received 160€.

The said amount was supposed to be 325€, however after the transaction I received 304€. So in addition to the fee that Claimcompass takes off of you, they also charge you to transfer your money to your bank account. Ridiculous! But at least they pulled through…

The best! The best! I am super satisfied and if I had to I would use them again! Super correct and they do everything!

Great trustworthy people

Date of experience: February 20, 2023

The company does his job excellent! I have already 3 times successful claim! Thank you!

Great service, swift and clear

Date of experience: February 13, 2023

Я получила свою компенсацию которую не могла получить полтора года, только указав свою информацию и они всё сделали, благодарю команду ClaimCompas

It took me couple of minutes to upload few basic things that ClaimCompass needed from me, waited a while and got very nice amount of money back. Simple as that. People are not aware of their rights and how easy it is sometimes to claim them. Every recommendation!

Date of experience: February 11, 2023

This is an amazing service that actually is legit and works. My claim took awhile , but i eventually got it. Something is better then nothing

Good service. Received my compensation in 3 months.

Excellent service! It took 3 months, but I did receive my compensation for the canceled flight exactly as described in their service. Highly recommended.

You do nothing, they take care of everything (for a fee) and a few months later, the settlement money is deposited into your account. Very simple and hassle-free process.

Date of experience: September 21, 2022

Took them half of the year to redound 60% of the amount

Excellent service! I did received my compensation for the canceled flight exactly as described in their service. Highly recomended.

Very professional. Thank you so much claimcompass.

Fast, reliable, and easy service. Recommended!

It took a while…. 3 years but I didn’t have to do anything except give the flight details and the money was quickly transferred into my account.

Extremely accurate, very fast. Good communication and feedback. I received the money very quick. Highly recommend ClameCompass if you have such a problems with any airline.

It is quite easy to register a complaint. It took about 6 months but in the end I’ve received the compensation. It is great that no fee was applied before. Thank you for your help!

Smooth and stress free process. Regular updates and communication on my case.

A very serious company. I appreciate the promptness and professionalism they showed. Everything went easily and quickly. Thank you and I appreciate you!

Great! I received the compensation, the team was very responsive throughout the whole process. Thanky you!

Ease of process

Fast, straight forward and effective service. I would recommend!

I started a claim for my wife and I a week ago, provided all the required information and documents, and since then I’m getting emails almost everyday, claiming that there’s some document missing or that I didn’t sign the permission (I did). Every link I get from them either leads to a “dashboard” that doesn’t say which document is missing, or to a everloading screen that goes nowhere. On the latest mail I was informed that if I don’t give my signature (again, we already did so for both of us when we filled the claim) I will not get any of the money that is rightfully ours!! This “simple process” is turning into a nightmare and they won’t answer to my mails asking for a solution for this spam, and now I may not even get a cent from them because their system doesn’t work. Stay AWAY from this company, there are many others that offer the same service (for similarly outrageous fees).

Здравейте на всички! В интерес на истината, с оглед на това в какъв свят живеем, имах малки надежди, че ще получа обезщетение. Всичко изисква време, за да се стигне до финала. Август пътувах със закъснение от 5часа, и на 27ми Януари 2о23та, видях реалният резултат от работата, на хората, които работят в Claimcompass. Благодаря ти Лили! Ако някои се колебае, и има някакъв проблем със Авиокомпаниите, и по специално, закъснение на полет, може да се обърне към тях! Ще свършат работата, която ще им възложите! Поздравления на целият екип на Claimcompass! Da M Yan ❤️

Date of experience: September 07, 2022

I’ve used ClaimCompass twice and on both occasions they’ve done a great job. I recommend them.

Thank you for a great job you have done with my claim!

It was an easy procedure to follow and thank you for getting us back. I really appreciate for your help

It was a pleasant surprise! I received my compensation after 4 months. Thank you, Claim Compass, great service!

Date of experience: January 31, 2023

Date of experience: January 31, 2023

Great experience. Thank you!

I would like to thank Claim Compass for the great job on our case! Communication was fast and efficient and we got our compensation in couple of months!

Your company is the best. For 2 months I was trying to get compensation from wizzair because they just canceled my flight one day before. I couldn’t get anything, but with your help, I got more than, I was expecting. Thank you for your help.

ClaimCompass was able to secure my compensation from the airline quickly and efficiently!

They made the whole process faster. without them it could have been take years.

They offer all the support you need and they answer all the questions that you have quickly!

Great service, easy to deal with agreat result. Highly recommended.

I received my money back thanks to them. I know it passed 6 months but in the end I got my money back so it’s all that matters

Perfect communication and prompt and quick service! Never expected that I will actually get compensation when I applied for it but they kept me informed about all the procedures and in the end I was very surprised and happy. Thank you ClaimCompass!

It took quite some time but I have received my compensation.

It was easy and didn’t take much time from me to submit all the necessary information. After some time I got the compensation, as expected. Overall, a very positive experience.

Just got our 540eur compensation for a canceled flight. Thank you.

End to end management of the request, took only few moments to fill out and they take care of everything. Money received shortly after claim was resolved and no prepaid fees!

Date of experience: January 26, 2023

We got the compensation! It took a long time but claim compass did everything we just waited.

Foarte profesioniști oamenii! Recomand cu încredere din toată inima să apelați la ei în cazul in care vreți sa faceți o contestație pentru ca se vor ocupa garantat. Datorită celor de la ClaimCompass Am primit despăgubiri considerabile pentru un zbor întârziat cu 4 ore de către compania Wizz iar eu nu am făcut decât sa completez o cerere online și sa atașez documentele doveditoare întârzierii. Deși eu am uitat de contestație, ClaimCompass nu a uitat și m-a înștiințat recent cu un email ca AU REUȘIT . Multumesc

Todos sabemos que en muchas ocasiones es dificil reclamar nuestros derechos ante las cias aéreas pero no por eso hay que abandonar. Con el apoyo de ClaimCompass se puede de manera real reclamar ante abusos que pudiesen cometer algunas compañias

Turnaround time was a little long, but i got the money so, in the end, i dont care lol. Thank you

I received my money and everything was smooth

It was a fairly easy process, and you pay themfor the simplicity and peace of mind of basically of not having to do anything. But their premium is pretty high (over 35% in my case ) and their pricing not very transparent on their site when you contact them, so I couldn’t tell you what their calculation is. But overall, I didn’t get ripped off, and got more than half of my refund, which, is alright I guess.

They managed to get a compensation from Turkish Airlines for me

Great experience because you only need to contact claim compass, provide to them some relevant information and they are doing the rest of the magic. I can only recommend!

Много добра услуга! Бяха спазени всички условия описани в сайта на Claimcompass

the company has done the exercises very well

Helpful and polite staff was a great pleasure working with them.Thank you for making everything work faster.

They were very responsive and super helpful. Got my compensation rather fast.

My experience was great, i got my money back

All worked fine However they keep a high percentage of the refund. Wondering if I should have done it myself.

Super ok am primit compensație de întârziere zbor servicii de calitate

Recebi minha indenização conforme muito bem explicado pela ClaimCompass, o processo às vezes pode parecer demorado, pois é necessário aguardar o posicionamento da cia aérea, todavia depois de confirmado a indenização é rapidamente depositada em sua conta. Recomendo fortemente àqueles que pretendam reclamar a indenização que busquem meios de provar (fotos, passagem área,recibos) o ocorrido para facilitar o pleito.

Nowhere along the claim journey (even when entering credit card information in) do they tell you how much they will deduct. Regardless of how great the service is, people need to know what they’ll be charged upfront. I realized this before hitting submit and am so glad I did as it was actually the same amount of effort through the airline’s website.

Thanks to ClaimCompass I got my compensation in 2 weeks after my flight was cancelled and payment in 1 day after I recieved the email stating the company agreed to compensate.

ClaimCompass is a reliable and helpful company, its really straight forward to start your claim and they do all the rest for you, I got 600 euros back for my delayed flight, ClaimCompass took their part, fair enough, it was definetely worth it. I would recommend them, thanks.

EXCELLENT GREAT FAST SERVICE

Very profiessional and seamless service, highly reccommend.

Fast, easy and convenient

Je reçu mon indemnité très rapidement. Merci beaucoup ClaimCompass!

Thank you very much. I really did not expect to receive the money. Really good experience. Thank you from the bottom of my heart.

Refund received quickly and hassle-free. Great service with regular updates.

Scammers! Stay away! Claim 184511. I year and a half and no compensation at all. Everytime a different lie. On October, they had the audacity to send me an email saying that my claim was successful and that I will be getting my money in a couple of days and added a link so I pay their fees. After waiting for a month, no money and I kept getting an email asking for their service payment. A bunch of crooks! Im filing a complaint against you

Great service, trustworthy and money arrived.

It was surprise that you take so big amount of compensation for yourself. We try To get compensation straight from the air france allmost a year, but we cant get it, because I have made an application for you at first. It was a mistake, and nobody says that I cant have a full compensation because of you. I would be happy if someone have told the rules honestly, now I feel like a fool and cheated.

quick answers to questions, excellent way of communicating

Happy I got compensated for my delayed inexperienced in AMS. After multiple plane issues, delays, no flight crew for the new flight, and having to miss half a day of plans in Berlin, they were able to settle my claim and I got compensated! I wish the US had this sort of law in place! Thank you ClaimCompass for settling this. Xx

ClaimCompass won a claim that was first denied by WizzAir. They replied to each email the same day and answered my questions. The case took a while because they had to take it to court, but it finally paid out. Definitely recommend

everything great

It was a great job. Correct and reible company . Thank you.

Very happy with my experience. Excellent communication, clear and efficient process. It took a while to receive my compensation (several months), but I expected that, and it worked eventually. Thank you.

Date of experience: January 04, 2023

It took months but at the End i am happy with the results! You did what you promised to do and everything is legit. Got the money in my account. Thank you!

Highly recommend ClaimCompass to handle issues with the flight delays and get compensation.

i received my compensation. Very good service

I had a problem with my flight from Portugal and the team from ClaimCompass was able to process my claim successfully. It took around 8 weeks to get a result but I am really happy with the service I got.

The whole experience of claiming the compensation was pretty easy and low effort and pretty quick too. The customer service was very attentive and helpful. Will definitely use the service if such situation happens again.

They were helpful to my case and always kept me informed about the status of the claim!

I used their services twice. First time it was great and very fast. The second time it took much longer because the airline was not responding. I had to contact ClaimCompass several times to ask for an update and to remind them to send another reminder. It is not clear what is the legal timeframe for the Airline to respond and I didn’t know what to expect in this case. It took about 6 months and then I received an email from the airlie confirming they processed the claim via ClaimCompass and closed it with a compensation. For further questions, the Airline said to contact ClaimCompass which I did and to my surprise they said that they did not receive a response. I had to share proof from the airline. Few hours later, ClaimCompass sent me an email confirming the compensation. In the end, I did most of the work. I thinki next time I will not use an agency for the claims but go directly as 35% commission is quite high plus the transaction fee you pay to have the 75% of money transferred to your bank account. The transaction fee is not mentioned anywhere in the FAQ

1. Simplicity 2. Trust 3. Speed 4. Quality ClaimCompas helped me to reclaim ca. 160€ (after their provision) concerning a 11 hour delay with WizzAir, after they declined my request for the refund. WizzAir ticket cost 19,99€. It took about 4 months (meanwhile I completely forgot about the case) that they replied me with positive answer and transferred the funds onto my account in few days. I can only recommend!!!

The process was easy for me as a client and will recommend your services to others!

I had no problems since with all the forms, the process is user friendly and the company is reliable. I have used them 3 times now and it was always a positive experience and i got my compensation as fast as possible

I used ClaimCompass to collect compensation from a cancelled TAP flight from Lisbon to Marrakesh. I found the process with TAP too confusing. I began a claim with ClaimCompass, which was fairly easy although there are some automated messages, which can be confusing. Still, the claim was processed and approximately three months later the money was in my account minus a 25% fee, which seemed fair. I can honestly recommend their services.

Date of experience: January 03, 2023

You have been informing me well about the procedure that takes quite a while always kept me posted thanks!!

In general, I had a very good experience with claim compass. The procedure to apply was easy and clear. All e-mails were replied quickly and professionally. The only issue I had is high fee. For me it was 35% which I found out in the end. I believe next time I will try with different agency only for this reason. Everything else was prefect.

After some months I wasn’t too sure if I’ll receive anything – but all of a sudden, we got 250€ per person. A great Christmas gift! Will absolutely use and recommend this service in the future, 5 stars!

Not so much to do , except provide the documentation and wait for the fees. Good experience , I would recommend

I had a cancelled flight flying from Rome by Wizzair in September. In December I received my 160€ compensation. A bit long, but it is not a ClaimCompass fault. They kept me updated through the process and in general provided a good service.

Fast, reliable and helpful support. They managed to get my compensation. I would not have been able to go after the company by myself…

Top Class Service & Follow-Up, Extremely recommended as i had very poor experience in the past from other companies.

Refund and compensation received for a cancelled flight!

Very easy the process and got around 3 months to get my compensation.

I very quickly got my compensation. Can highly recommend the service

Although it took almost five months The job was surely done

Perfect, very good job and cooperation

Good timing and fair on all procedures and to battle overall to get your claim from the airline; First time submitting a claim ever and I actually submitted the second one now! Pleasure to work with you!

Though it lasted almost 4 month, it’s is super easy to apply and the results always say its word

Very good service. Literally 10 15min work to upload tickets id and etc and 3 mounts later I recieved the money without doing nothing. Great service. Thanks! Last step was great. Basicly you recieved email to fill ur name and IBAN. I gave my revolut iban and these guys made instant sepa and transfer money for 1min. Lol

attenzione ai bisogni del passeggero, precisione nelle risposte e rimborso soddisfacente

Sant foarte multumit de servicii, și sant serioși, am primit compensatia foarte repede, după ce am trmis contul în 10 min am primit bani,

Pros: – The web app is informative and easy to use. I filed the claim in a minutes. Cons: – The time I waited for the compensation was around 5 months and nobody sent me any info what’s happening. When I asked I got an auto-generated email that I needed to wait (extremely informative :D) – Other people from the same flight used similar platforms and they got their money after less than a month. – I did my research afterwards, and their fee is higher than their competitors. Conclusion: – In the end they did the job, but I recommend you using other apps

Really easy to submit forms and tell about my experience. Took only a few minutes and that was that. Pleased with how it went.

Date of experience: December 28, 2022

Dear Customers, I am very happy,that I and my family will receive our claims in 1 or 2 days))) And the best,that I like In the people working at ClaimCompass is that only 2 times I needed some information from the company regarding our issue. I just write a email and they answered me immediately on the same day

Date of experience: December 22, 2022

I wasn’t expecting to get any money back, but I did!

Comme d’habitude, excellent service!!

This is my second experience with this company and in both cases it was successful for me.

Não pediram reembolso das despesas. Tendo em conta o custo do serviço, esperava que tudo fosse tratado

I didn’t have to do anything other than uploading the supporting documents. Received my compensation in about three weeks. Thank you!

I heard about ClaimCompass at the airport and I said let’s try.We are really happy with the result.They are very serious in what they doing and we get our compensation.

the service worked, I uploaded papers, several weeks later received my compensation, thank you for the help

The Claim compass team was great! The whole process was easy and smooth.We got our compensation in less than 2 months

This is second occasion successfully I used this company to make claim due to cancelation of my flight. All recomendations

Foarte profesionisti. Reclamatia a fost facuta cu un an in urma dar nu a fost vina lor ca a durat atat. Recomand!

The team is very nice and friendly and inform you everytime there is an update regarding the case. They were very reassuring and empathic.

Super easy to start your claim and then you just have to wait. WizzAir is a tough one, it took 5 months to squeeze the compensation out of them but finally CC succeded. If it took 5 months for them, imagine how long would it take for me or you to make an agreement with Wizz, if ever So yeah, worth it for sure, I’m satisfied!

Everithing as agreed. Nice work

The timely responses and exceptionally efficient services

J’ai effectivement reçu l’indemnité que la compagnie aérienne ne voulait pas donner. Les interactions avec ClaimCompass ont toujours été fluides et simples.

They did the job done, with just the tiniest effort from our side. On the other hand, the process lasted a bit longer than I thought so, and you don’t really get updates (unless you ask for them).

I used this company a few times and every time it was successful. Give them a try if you have had delays, flights cancelled etc etc.

As always, perfect service. Fast and reliable.

After filing a complaint ClaimCompass took all the work, there was clear instructions on what documents and data needed to be submitted by my side and after that there was all on them. Also, by getting personal number of yor claim it is very easy to track progress of your claim so that’s good too. My case for acquiring money was actually fast in my opinion, it was month and a half.

Recomand cu incredere, nu credeam ca as putea beneficia de compensatie dar totul a fost posibil cu ClaimCompass Multumesc mult

Nous avons pu, suite à un surbooking sur notre vol retour de Crête, obtenir rapidement une indemnité, grâce à l’efficacité de ClaimCompass. Aucun soucis, la gestion du dossier exemplaire du début jusqu’à la fin.

Perfect work! I received compensation!

Claim Compass is best. Specially thank to Lilly who has handle my flight delayed claim.

ClaimCompass (CC) was the only option for me because the airline website somehow didn’t allow international travellers to file on their website. It took about 4 months to claim and I only got one automated update during that period. And out of the EUR 500 compensation, I finally received only EUR 284 after deducting CC’s commission and bank transfer fees. All in all, CC’s service was easy to use but I wished there were more useful updates, and the commission and fees weren’t that high.

Good Team, Fast Answer, Fair Fee.

Ryanair cancelled my flight on the 1st of October. I got the refund straight away, however because I claimed the refund, somehow my booking ref desappeared from their system, and therefore I was unable to claim compensation via their EU261 form, as it was unable to find my booking in the system (very clever move from Ryanair). After more than 2-3 hours on the customer services chats, I gave up, so I contacted ClaimCompass. I submitted my claim via ClaimCompass on the 8th of October, and I got an email from Ryanair on the 29th of November saying a claim was being reviewed. On the 6th of December, I got another email from them saying a payment of £216.50 was authorised, and the next day it was in my bank account!! While waiting, I must say that Ryanair emailed me notifying that the claims submitted by myself were wrong and other type of bs. I am happy that I let CC to handle my claim because I personally dont have the time nor the patience to deal with dodgy customer services as Ryanair’s!!

Date of experience: December 04, 2022

Great communication and service. Thank you.

Date of experience: December 04, 2022

You managed the process end to end without much of my involvement, which I appreciate. You also did regular follow ups with me on the status and progress of my request. I finally received my compensation! Thank you, team!

The process was clearly explained. It was easy to complete the forms and upload the documents. We were updated regularly and provided with a link to check on the status. The fee was fair. It would have been very difficult for me to complete this process without the help of ClaimCompass.

I’ve just submitted required information and documents. After around 4 months, they’ve mailed me that it’s done and asked me for my bank account. Then just after 2 days, I received the money. They’re professional on their area!

A durat ceva până la obținerea compensației , cel mai important este ca am primit compensația. Perioada de așteptare până am intrat în posesia compensației 29.06.2022-2.12.2022.

Благодаря на екипа на ClaimCompass за съдействието, за улеснената професионална услуга и за успешно свършената работа!

Здравейте! Да, получих обещетението си. Благодаря за съдействието и за положените грижи към мен! Желая на целият Ви екип щастливи празници, нека през Новата година се множат благодарните Ви клиенти! Бъдете здрави!

i didnt expect to get my compensation back because the company didn’t respond anything to me. thanks to ClaimCompass, after 5 months i get me compensation back !

Отлично обслужване, страхотна комуникация. Силно препоръчвам!

I am very happy that I was adequately compensated for the cancellation of my flight.After presenting the necessary documents to Prove my case, Claim compass helped me,and dealt with the airplane company.

I was skeptical when United told us about the passenger protection plan… I applied, no real issues actually, but you do need boarding passes, itinerary, etc. so it is not a 5 minute process. In less than 45 days, I received notice that the application was approved – another less than 5 minute ordeal – we received our money. The fee is not insignificant, but given my history of travel, I am thrilled! Thanks.

Clear communication, friendly people

Everything was perfect. Correct, fast and successful. They kept me informed continuously.

Although it took 7 months to have my compensation approved I’m thankful to ClaimCompass for successfully closing the case. Still, I’m giving 4 stars because there was no proactive communication in the meantime on how my case was progressing and at some point I almost gave up on it. Providing regular updates will improve customer experience.

Je voudrais remercier sincèrement ClaimCompass pour avoir obtenir l’accord de la compagnie aérienne et pour avoir reçu ma compensation de WizzAir. Je n’ai envoyé que les informations nécessaires et tout ce que je devais faire est d’attendre le mail de ClaimCompass. Cette entreprise a économisé mon temps, et a satisfait toute mes attentes.

Foarte mulțumit. Vă mulțumesc frumos

Totally hassle-free and a good amount of compensation recovered, I would only use ClaimCompass in the future for similar compensation claims

Unbelievable! After originally contacting United about the cancellation of our flight and them not wanting to assure to us of any compensation. I contacted this company and in less than 60 days we were compensated 600 Euros each for our experience. Well done and Thank you for your service.

Claimcompass are amazing. They done exactly what they said they will do. It did take long but it was all worth it in the end. They did not fail me. Thank you soo much!!

This company never gave up on getting what you deserve. It took 4 months for my compensation to get approved but it was all worth it. They keep on updating regarding the claim filed. This company is very reliable! Thank you so much! May your company stay long. Godbless!

All was clear what kind of documents needed be sent. The communication was good too.

Amazing experience! It took a while, but it was worth the wait. I received compensation thanks to ClaimCompass and it was money that I never though I would see! 10/10

ClaimCompass is superb – they addressed all the necessary details to process my lost luggage claim in a streamlined manner and they communicated with me throughout the process.

Claim Compass was great! They solved my claim effectively.

They delivered. It took a while but I guess it’s not their fault, that’s the flight company’s fault.

Perfect company. I received compensation very quickly.

When I failed to get an acceptable response from United Airlines, I turned to Claims Compass . Their process to log the claim was very straightforward and they immediately indicated that we should he due compensation. Although it took a couple of months I was delighted when Lily contacted me to say they had secured $600 compensation per person, it then only took 2 days for the money to be credited to my account. Although 35% is a hefty commission this was made clear at the outset and to me was worthwhile, I really was on the verge of giving up which is what I’m sure United Airlines wanted !

Its easy and good and its easy with the documents

They did a great job! If we would have tried ourselves I don’t think we would have made anything.

Excellent Good service

Quick response, transparent process and feedback provided every step of the way.

I highly recommend their services. After 3 months I received compensation. Thank you for your help! Also, claimcompass sent me follow up messages regarding status. Good services.

More faster for claim compensation decision with arrangement with airlines authorization

10/10 Recommend! This was such an easy way to get my compensation back! Sure they take a hefty commission but we got over $1000 back and all we had to do was upload boarding passes and explain what happened. $1000 for an hour of my time was so worth it! Thanks Claim Compass!

My flight on the 15th of June was delayed for more than 3 hours, departing from BGY (Bergamo Orio Al Serio, Bergamo, Italy) to Warsaw Chopin Airport, Poland. My compensation claim was submitted on the same day, and I got the news that my compensation had been successfully received on the 7th of November 2022. So it took a bit less than 5 months to get 65% of 250 Euro back. Before receiving that, I thought to myself that it probably wouldn’t work cus I’ve been waiting for quite sometime now, but it actually did. So if you experienced a terribly delayed flight, turn to these guys. They know what they are doing 🙂 you might need to be a lil patient tho.

ClaimCompass ensures a professional service and delivers excellent results. The website is easy to use even for a non american citizen. Communication through the website has been good with all necessary explanation about the claim process towards the airline company. ClaimCompass staff was very reactive. Fully satisfied by the service and the financial result. I strongly recommend.

Excellent service,straight forward forms no messing around and very efficient the customer service is first class and approachable and guides you through the process.

Date of experience: November 08, 2022

ClaimCompass is the best! when I was filing my first claim, I knew very little about them and I did not hope to get my claim handled this much fast. Lily@claimcompass was very helpful and excellent communicator. My claim was successfully solved in a few days, and I am super positive about the service provided. And yes… the deducted service fee was a bit of a shock but worth it! Thanks a lot for helping me out! With Kind regards!

Bună ziua! Comunicarea cu compania a fost una ușoară, am primit feedback imediat ce am solicitat unul și am primit compensația intr-o luna și o săptămână de la sesizare. Sunt mulțumită de serviciile dvs. Mulțumesc!

Great experience, professional people to work with

Date of experience: November 09, 2022

Easy, fast and got the money back! 🙂 I tried a couple of other companies before, but this one was the first one to be able to help.

Everything was ok, just it took little loner than expected. Thank you!

Soddisfazione

It has been months since I got ClaimCompass involved and there has not been any update or what so ever. I am forced to wrote their support every month and still get nothing but generic mail replies. They refuse to give details regarding the case. I could confirm with the airline that the payment has been confirmed more than 2 months ago but somehow ClaimCompass does not reach out to pay me my money. I think it’s their squeme of work to never actually pay back the people once the airline transfers them the money. They probably hire people to write them fake reviews here. DO NOT TRUST THEM

I am very happy that I came across this company, totally trustworthy and correct. Because of this, I got 260€ after my plane was canceled.

No one told me it’s 30% payment !!!!…………………………………………

Claim Compass – Absolutely perfect.They make everything so quick and easy. Thanks a lot for your help. I really recommend them!!!

A few question and I was done, forgot about it and was reminded of this when the payment came through!!

Date of experience: November 04, 2022

I had no idea such a service existed till I was complaining that Transavia told me to get a hotel for a delayed flight and then refused to compensate the small amount for it. Went through Claim Compass and ended up getting more than double what I was originally asking for. They were able to transfer into my Australian account quickly and easily. I thought with the currency conversion I would lose a lot of $$, but that wasn’t the case. They were super easy to deal with too, no jargon, and great communication throughout the process. Took some weeks, but was worth it! Very happy. I wish I had known about them years ago.

It was really easy to put claim onto thier website. In 3-4 weeks I recieved my payment. They charged 220€ their process fees and I received 380 out of 600€.

Totally worth it, just chill, make a profile and follow the instructions.

Il faut savoir être patient avant d’obtenir gain de cause. Les compagnies aériennes ne sont pas spécialement enclines à aider. Le résultat est là et merci à ClaimCompass pour le travail.

So smooth ! Quick and painless, I received the funds within 6 weeks, very little admin required.

My compensation was 300€ and I got 194 from claimcompass so yeah Very good! Got my money! Didn’t worry about anything! Took 7 weeks or so! But got it! Great experience would recommend.

When airlines stop talking to you, ClaimCompass came to the rescue! The best part was being kept informed at every step of the claim. You guys are awesome!

Do NOT use his service. Use anyone else, or just do it yourself! It has been 7 months since I got ClaimCompass involved, and I have been told nothing and yet others I know in the situation I was in have been compensated months ago. Worst experience I’ve had with a company, completely unprofessional and not worth your time.

Great service! The process was very easy, and I got the compensation of euro390.00 (after deducting the fee) within 5 weeks. In fact, this is my 2nd time claiming through “ClaimCompass” and I highly recommended to everyone!

It’s very convenient claim. Within 2 months I receive the compensation 600 euro. Even though it was deducted 30 percent, it’s worthy.

The second leg of my flight with Qatar Airways was cancelled and the company rebooked me on another flight with a total delay of 12 hours. While at the Qatar airport I tried to file for a compensation at their service desk. But the employees just keep bouncing you off to another person somewhere in another wing of the airport, then at that other desk they say that you need to call somewhere but nobody there picks the phone etc. I realized that getting the compensation from the Qatar Airways on my own was a questionable endeavor so I decided to look for some company that could do it for me. I found ClaimCompass via search and submitted all the required documents online. I just took the picture of the boarding passes and the passport with my phone and uploaded them. The process was quite smooth. In the end I received my compensation but it took about 4 months. During the waiting period I was contacted by ClaimCompass twice via e-mail updating me on the status of my claim. Both times I was informed that the Qatar Airways has not issued a certain statement so that was the reason for the delay. The air company is clearly reluctant to issue compensations and drag their feet till the last moment allowed by the law. So not much can be done in this situation to accelerate the process I guess.

everything worked out great. Just find it a bit pricey

I will recommend Claimcompass to everyone, thank you for helping me out! They actually worked on it and took it seriously, thank you again! 🙂

This was an easy seamless process. Great communication and support all the way through.

Prompt responses, accurate emails with clear status information, documents requested.

I was made aware of the European Law by a fellow passenger in Portugal. I found your company on the internet, made an application and received reimbursement within 3 months.

We received our compensation, thanks Claim compass

nice work and very fast to pay the reward

Excellent service! Great company to work with. Very satisfied with claim results. We highly recommend ClaimCompass.

Successful received compensation!

Am apelat la ei in urma anularii zborului Ryanair din 21 octombrie 2022 din Malaga catre Treviso Italia! O doamna Mihaela mi-a spus ca sintem eligibili pentru despagubiri si ne-a indicat ce documente trebuie sa trimitem! Dupa citeva zile i-am transmis motivul anularii zborului, ei habar nu aveau de motiv pina ce nu i-am informat eu! M-au intrebat de unde stiu, le-am spus sa se uite pe internet! Dupa ce le-am transmis acest lucru, la doua zile dupa mi-au spus ca nu sintem eligibili pentruca asa cum le-am spus anularea cursei aeriene s-a facut din cauza grevei controlorilor de trafic aerian! Le-a trebuit aproape o saptamina sa se uite pe internet la motivul anularii, si dupa ce le-am spus eu! Problema este ca datorita acestei firme am pierdut si ocazia de a-mi recupera banii pentru calatorie de la Ryanair cel putin pentru intoarcere care nu a fost anulata! Feriti-va de ei, total neprofesionisti, ba mai mult te pun inainte de a recupera ceva sa le dai datele cardului tau bancar, inclusiv CVC-ul, fara sa faca nimic!

cei mai buni, doar am incarcat actele care au fost cerute de catre aceasta companie si apoi la ceva timp am fost anuntat sa introduc datele cardului pentru ca o suma de bani este in asteptare in urma despagubirii

It was a great experience. I’m very glad that I’ve used ClaimCompass for my flight. The only downside is fee is roughly of the claim itself.

Sono stato soddisfatto del servizio. La compilazione del modulo non è duranta tanto, ho dovuto aspettare qualche settimana ma appena mi è arriavta la mail, ho inserito i miei dati della Banca e mi è stato accreditato subito il rimborso.

Highly recommend this company. The process was extremely smooth and efficient, and compensation was secured in a matter of two weeks after submitting the requested documentation.

Our flight was cancelled 6 months ago and we contacted ClaimCompas and today I’ve got compensation 160 EUR. Thanks to the whole team for helping me! Full recommendations!

WizzAir cancelled our flight last minute. ClaimCompass helped us get compensation, the process was easy, no hassles.

Date of experience: September 01, 2022

Just received the compensation. Thanks a lot for the quick response. Highly recommended.

When I decided to try to claim for my delayed flight I tried to go through the airline but they were not helpful and the website was hard to negotiate. I found Claimcompass and it was really easy I put in details of my flight and they did all the rest

I am very happy with the service provided by Claim Compass. I got my money relatively quick and the team was supporting all my questions

The compensation I should have received was 250 euros. After five months you informed me that I did receive the compensation. I was asked to send my details. I sent them several times. After that you told me that I should get 162 euros which is also a bit, but ok. Only 138 euros entered my account. You took almost half. I will not recommend you.

Obtuve mi indemnización a pesar de que la compañía me había dicho que no me correspondía. Aunque tardó 5 o 6 meses. En cualquier caso la gestión que hice fue mínima y se encargaron de todo. Satisfecho

Everything was done perfect.Thanks

Date of experience: November 21, 2021

I am satisfied with the positive resolution of my case. Everything was quick and easy. thanks

Great service! The overall process is fast and easy. You have to fill some standard forms. Later, no more than 2 or 3 emails were exchanged to provide some additional documents. The whole refund process took 3 weeks from the moment I submit the claim to the day I received the money back. For comparison Ryanair had to refund me for a cancelled Covid flight and it took them 2 years. One suggestion – the website’s login/signup process needs to be improved along with site navigation.

An absolute easy process. Submit your claim and requested documents. They handle the hassle and all the back and forth with airline. I recommend 100%.

Extremely convenient service. Well worth the percent they keep from the reimbursement. I just registered my flight delay and got my money once all the legal work was done, a few months later. Especially useful for flight operators that “don’t have it as a policy to pay reimbursements”.

Thank you for supporting me in the process. I received my compensation.

Just absolutely impeccable service, I had a flight from Europe to the US, that flight got delayed a few hours and my layover in the US got delayed for many hours. Now since europe is involved I knew my rights were covered, so I just handed over everything to Claimcompass and they took care of everything! two months later, got my compensation.

While some other organisations provided me that compensation cannot be claimed for the flight in question, ClaimCompass did the job and did it in a very satisfactory way

Claimcompass helped me to get my compansation after the claim I lodged by myself was rejected by the airline. I can only say a huge “Thank you” because the company is very professional and informed me about every single step. Highly recommended to everybody in the future.

I was a but skeptical at first, but ClaimCompass took care of everything. Sure, they took their cut, but I think it was well worth it.

I tried another company first and was getting nowhere. I cancelled and started over with Claimcompass and in a few weeks received the money. Thanks so much.

According to the events of 27 July 2022 about Flight KLM 535, I am short of words for such level of sincerity, kindness and efficiency by Claimcompass and KLM airlines.

My experience with claimcompass was amazing. I would definitely recommend. They kept me updated every step of the process through email. A big thank you to Lily who updated me via email

My flight Dubrovnik – Athens in April 2022 was cancelled. I haven’t received any information about it even today. The agency through which I bought the ticket, despite the flight cancellation, sent me emails that I could rent a car through them, find accommodation etc. (as everything was fine). I was able to get a refund for the plane ticket and thanks to ClaimCompass additional compensation. Thank you so much!!!

ClaimCompas took care of everything related to my case and saw it through to completion.

Thank you so much for getting my compensation. This is an excellent experience for me. Thank once again. You’re the best.

This company knows what they are doing. Asked them to help me to get reimbursement for my unhappened flight from Paris to Luxembourg. It’s took them up to 1,5 month and once they have got the money they have send them to me. Grateful for help !

They believed that we could get the agreement going, even without having all the recommended documents, and they did it! reached agreement for a compensation due to the airline didnt let us (4 persons) board the plain because of overbooking. We were stuck in Panama for 1 extra day, had to miss work, etc… Thanks ClaimCompass!

Fast response, better ending 🙂

Date of experience: October 11, 2022

Foarte serioși

Pretty amazing company. They got us $750 in cash for our delayed flight from Paris. I highly recommend them. Great and honest company.

Thank you !❤️ So much the best people ! It’s so very good!

Date of experience: June 10, 2022

Date of experience: October 06, 2022

Успяха да осъдят компанията за обезщетение. Препоръчвам

All good thank you very much. Kind regards Vitalii

I experienced a 6 hour delay and received compensation. This process was seamless, they keep you informed every step of the way. It took about 3 months and no headache of having to fight it out direct with the airline. I would recommend them to anyone seeking satisfaction from a delayed flight.

Works out perfectly! Got a refund without any hassle!

Thank you for helping me receive compensation for airline delays. The process was easy and straightforward.

Merci pour votre accompagnement et la facilité de la procédure.

On my way to Ghana on 1st July my KLM flight from Budapest to Amsterdam was delayed so, that by the time it would have landed in Amsterdam, my connecting flight would have left. So I was rebooked for the following day, 2nd July to fly to Casablanca, Marocco by Air Maroc and then from there on 3rd July to Accra, Ghana. Eventually instead of 1st July I got to Accra on 3rd July. The overlay times were too long, the flights not as comfortable as KLM. Unfortunately I did not find any possibility to submit my claim for compensation directly to the airline (maybe it was my fault?). So when I found your service, I submitted my claim through you. (1) I think, you commission is too high, since I recieved 387.89 Euros out of the 600 Euro due to me. At least it is more than nothing though. (2) The e-mail informing me about the result and the receiving of the compensation did not get to me for some reason I don’t understand. It was not until I inquired about the process that I got another mail informing me about the outcome of the case. I think when there is no response to an e-mail, there should bee a follow up. I cannot imagine that someone would not answer to a mail informing him that his money is ready, provide your bank account info. This is why I gave 4 stars instead of 5 (if it matters at all). On the overall I say thank you for your work.

A very serious company that did not disappoint me.

Muchas gracias por la eficacia de vuestro servicio. 100% recomendable

Totally forgot about the claim and then 1 month later got the mail that it was excepted by the flight company!

Amazing service, after 18 hour delay recieved €800 back! Definitely wouldn’t have had the time or patience to follow up myself.

Date of experience: September 29, 2022

Happy to share my positive experience with ClaimCompass. Recently my flight got canceled 30min before departure with no reason given. After this I contacted ClaimCompass and thanks to the company, in two months, I got a compensation of around 300eu.

This is the second time i was helped by Claim Compass to get my flight compensation. They are quick and professional. I definitely recommend them and will use their services the next time my flight gets delayed!

Super persistent even during immense Covid court backlog, thanks a lot for helping me get my compensation for a flight to Zagreb

I am very satisfied with that company that managed to recover my money for the canceled flight. Thank you very much

Excellent response and easy. Thanks

took some months but got my compensation in an airline where i thought i wouldn’t get anything for their unfair treatment as they refused everything before so i am very happy with the service :).

I withdraw claim within 14days, still they processed my claim and deducted 35%. Completely unfair. Please return my money. Claim no. 212389

Undoubtedly a great work!! Airline took a while to agree with compensation but ClaimCompass never gave up. Thanks a lot.

Εξαιρετική εταιρεία με γρήγορη ανταπόκριση

De incredere, ne-am recuperat compensația asa cum s-a stabilit la început într-un termen de aproximativ 60 de zile.

Great job ! I really like you guys! I have never been think this will be possible ! Thanks a lot !

I really enjoy work with ClaimCompass. Excellent and efficient service.

Quick, and with good communication, recommended

Took a long time to get a response and I had to follow up for updates. Also the fee they charge is ridiculous. Would not recommend.

Thank you for the support and the help. Great job.

I was happy easy and no problems. Good information from them what was happening.

Everything was simple and clear from the beginning.Thank you for your professional work.

Everything was perfect! This company knows what is doing! Totally recommend! Thank youuuuuu!

Very good! Simple and efficient!

Excellent and quick work. The fee was a little high

Good service, got our claim money in less than 3 months from the incident.

I have been really happy to appoint ClaimCompass to get the refund for my flight. They have been very professional, and they followed and to end the process. All was easy, all managed online. Really a good experience. Thank you !!!

Excellent service and communication. I received 200€ Four months after my flight was delayed +3 hours.

Mi au rezolvat ce mi au promis am primit.recomand cu toată încrederea

I used this company as I thought I’ll get my compensation asap but some friends of mine who were on the same flights got their compensation earlier without commission direct from the airline.

Great experience working with the team at claim compass

Service was great. Easy and efficient. I recommend this to anyone seeking compensation.

I am really happy that i trusted you. I was pretty sure that despite the whole mess at the day of my flight i wouldnt be able to claim something. But at the end i got what i was promissed from Claim Compas. Nice work to your team! Thanks again

Service was good, quick and easy. The fee was a little more than I would have liked.

It was a pleasure to work with them, after sending the documentations asked they did their work very independently and in some weeks they reached me with the solution and paid the value for me. I received 390 euros and as I do not have an european account they sent it via paypal.

Date of experience: August 29, 2022

You did what you said you would do! Thank you!

Date of experience: August 28, 2022

Il risultato è stato ottenuto con successo in tempi relativamente brevi.Migliorerei il sito,soprattutto la parte in cui vanno caricati i documenti, troppo macchinoso e poco intuitivo. Il costo del servizio forse un po’ eccessivo. Per il resto tutto ok. Ottimo lavoro. Grazie mille.

My sister and I visited Barcelona this summer and our flight home was not only delayed by 6 hours, but we also had to fly in to a different airport than we originally planned. It was an incredibly stressful day, so I took a chance with Claim Compass to try and get some of my money back. I was skeptical because airlines usually hate paying out. It took about a month, but Claim Compass ended up getting me about $770 dollars back. They were amazing and kept me updated and I’m very grateful for their help!

Very easy to complete the claim and receive the compensation for delayed flights

Easy claim process, excellent communication and claim settled faster than expected. I can definitely recommend ClaimCompass

Very good service! Within a month I received compensation far greater than the value of the tickets from a canceled Whizz flight.

Date of experience: August 25, 2022

It is a fire and forget process but rest assured ClaimCompass will be hunting for justice and compensate you for disrupted flight(s) better that anyone else could do. Respect to the ClaimCompass team for their perseverance and professionalism. Thank you for your great assistance and support!

All good. Very prompt turn round on the claim.

Very easy process and fast transfer of compensation!

I am really happy about the services, I received my claim after 2 months which I didn’t expected to happen so quickly, I definitely recommend ClaimCompass. Thank you

The amount they took was insane. In the end I received less than 1/4th of my ticket price and endured a 20 hour layover. Would not use claim compass again ever.

The comunication was fast and detailed and the resolution was also pretty fast

Yes , it was really good experience and I got the payment too. They respond as early as possible to our queries. Great work!

I’ve received my compensation, 10x!

Здравейте! Обещетението вече е изплатено,всичко се случи много бързо и абсолютно неочаквано! Благодарим за добре свършената работа,екипът Ви е прекрасен! Продължавайте да бъдете така коректни! Успех!

Date of experience: August 13, 2022

Date of experience: August 13, 2022

It was a pleasure! They were successful in claiming the compensation for me, after such a tiring and frustrating experience I had with Wizz. This outcome certainly brought back my smile!

I would like to thank ClaimCompass for the excellent work and support!Keep up the good work!

When it comes to communication, the team was great. However, when I did some research it turns out ClaimCompass charges the most compared to its competitors. Either their service standard is best (which I cannot attest to, as I haven’t used a competitor’s service), or they are being a little greedy. 🙂

They asked me for compensation while I did all the procedures by myself, also I didn’t even sign the document to agree with them about starting the claim. Now they are asking me for money for a job they never did.

Very pleased with communication and received my compensation for delayed flight. Thank you ClaimCompass!

I would love to hear from anyone who manages to get a reply out of ClaimCompass. My claims have been ongoing and accepted since Feb 2022 but all I have received is being passed around agents, and now even outsourced to Skycop, who proceeded to ask me for all of my claim information again – had no direct communication with ClaimCompass, and needed me to facilitate the exchange. Please make it make sense. You claim to be quick and simple – but what I’ve seen so far from this. My claims are accepted, I’m entitled to compensation – how can we make this happen?

The application is very easy to submit and the platform very user friendly. I was kept informed at all times about the process, which was actually a lot faster than I expected.

the best team! got compensation very fast, less then one month.

They are just perfect It need about 3 weeks to get compensation.

Great Job! Very easy to fill up everything. Money received.

Great work, if your flight got delayed or canceled, what nowadays happens very oft, don’t consider – just choose them and get the money back (not only for flight also an compensation)

I would never know where to begin ti file a claim for our cancelled flights so I tried Claim compass. This is when it became realIt was super easy and surprisingly fast. When I received the email that they completed the claim and I had $782 waiting to be transferred to me. This is where it became real to me and now I researched then as well as I could. I gave them the banking info for a relatively inactive account and waited to see if/when I would receive payment. Well two days later I did.

Date of experience: July 30, 2022

The service was quick and reliable. Will recommend it

Date of experience: July 29, 2022

I am really impressed with the Claim Compass service. They helped me in a very short time and made it possible for me to compensate for the expenses due to the canceled flight. That’s why I will continue to cooperate with them in the future. Excellent recommendation.

Easy to use service, the site is easily navigated. Cases are handled relatively quickly without any issues so far.

Very satisfied with ClaimCompass services. They have achieved highest possible compensation for my issues with Austrian Airlines during the Summer 2022 flights hell. I just filled in the form, the rest was done by them and I had my compensation in 3 weeks after the flight itself

With only a few minutes, I entered all the data on their website about a flight that had been delayed more than 3h, with RyanAir. The airline had failed to give a food voucher, gave no information, and by the end I arrived almost 6am home when it should have been 1am tops. Communication with ClaimCompass after I sent all info was done via a couple of emails to ensure they had everything necessary, they updated all the steps also on the website and the issue was solved in a couple of weeks. Super satisfied regardless of the positive result of the compensation, just a very good experience. Thanks and totally recommended!

Date of experience: July 25, 2022

Great company, very convenient service, they managed to get compensation from Ryanair with no time at all. Well done!

Date of experience: July 22, 2022

Very fast and proffesional service. I recommended to every one to choice ClaimCompass.

I received compensation, but everything took about two years.

Just a quick report and claimcompass will take care of the rest, got my compensation after about 2-3weeks super smooth i recommend them for sure! Also great communication from their part!

I authorized Claim Compass to deal with my claim for cancelled flights to and from Brussels during a quite heavy period of claims in the Summer 2022 huge strike, cancelled and delayed flights. The process on their website was very easy, then they didn’t bother me with anything besides feedback and three weeks after the claim was registered on their website I had a maximum compensation.

É um grupo que se ocupa de tudo, não põe questões desnecessárias, é só fazer a queixa e esperar de receber o dinheiro. Parabéns a vocês

Date of experience: July 15, 2022

After having a good experience with this company a few years ago we immediately contacted them when we had 2 flights canceled without a reason given. They told us that it wasn’t the airlines fault but did not give a reason why it wasn’t. We asked for an explanation and did not receive a response. We will not use them in the future.

As at a previous occasion the procedure for receipt of my compensation went quite smoothly. This time I received the amount in the record time of 16 days. My respect to the team.

Submitted the claims (2 adult and 2 children) for the 3 hours flight delay via Claimcompass with the prove of documents needed (e.g.tickets) and they would handled the whole claim process with airlines. When the claims were approved by airlines, ClaimCompass informed me that I could get my compensation. It was EUR 300 from airlines minus 35% commission for Claimcompass, so the net compensation that I received was EUR 195/pax. The transferring of the money to my bank account was smooth via SWIFT. They also can transfer the money by IBAN. The whole claim process from submitting the claim until I got the money to my bank account was about 4 weeks. Thank you, Claimcompass.

I received it thank you so much and the process was fast. I got the money right away, 1 day after I claimed ny compensation.

Perfect service! Easy to use, good communication. I received the compensation quickly. In my opinion the commission is too high (35%), but I didn’t regret it. Thanks.

A few years ago I asked Lilly to help me getting some compensation for an airplane trip with big delay. First the company tried to offer me a voucher for another trip which was useless for me and I thought that was all and didn’t hope for more, but last days I receive a mail from Lilly to get my compensation and that’s it! Finally ClaimCompass succeeded in getting the compensation… Better later than never! Thank you!

Flawless, would recommend

Many thanks to all of you!It was easy, fast and strong professional attitude!

I received the money claimed. Thank you for your help!

ClaimCompass has the best services. I requested compensation after the flight delay. I was sceptical about whether I would get the compensation but ClaimCompass was confident that they would be able to get to the finish line with the desired outcome. And they finally delivered it. I am very happy with their services. Thank you so much ClaimCompass team.

I received compensation for a flight from Russia to EU via Serbia that got cancelled on short notice during the beginning of the Ukrainian crisis. The request was rejected by the airline at first but in the end I received the compensation. Thanks to Claimcompass!

Smooth and transparent. It took time but I was always updated on the progress and in the end I got my compensation. Recommended.

I submitted compensation claim in 5 minutes and get compesation within just 10 days, but fee is a little bit too big.

I know the duration of this process was much delayed by the airline company and I thank for the close follow up and finalization.

They take about 20 days to have my compensation and they took about 35%. So if yo want to recover the remaining 65% is a good choice. I consider is a good trade.

Date of experience: June 24, 2022

Even if the COVID impacted the timings and things lasted longer, the ClaimCompass did their job in a reliable way. Thank you

Excellent service i will use claim compass again if i am delayed . Recommended without a doubt.. Many thanks

Claim Compass’ team in Bulgaria are perfect. After 5 years of waiting they did the impossible and I received my compensation. Thank you sincerely!

Thanks to a lot for the effort you put in to get my compensation. Unfortunately, it seems to me that it took you a long time. My flight was in 2019, and now we are in the middle of 2022. I don’t know what exactly was the problem with my compensation, but just to let you know: the colleague with whom I traveled claimed and received compensation from your company in much shorter time and she forgot about it. According to me 3 years for compensation is not normal. Thank you again and I wish you all the best in the future!

In spite of a sketchy-looking website which did not look promising at all when I first accessed it, ClaimCompass actually helped me get my compensation. The main reason why I decided to use ClaimCompass’ services is because airline declined my (otherwise absolutely valid) request, characterising it as “invalid due to extraordinary circumstances”. It took nine calendar days from the moment I submitted the claim to ClaimCompass until money was transferred to my bank account. The whole process was smooth, simple and efficient, with every update being clearly communicated. At one point I was a bit concerned about personal data I will have to share with Claim Compass but it ended up being the bare minimum they needed to file the claim with the relevant airline, which in turn made me pretty happy. Thank you ClaimCompass – if it was not for you, I would have gotten a big round “potato” from the airline. : )

The process if filling a claim was easy and straight forward, additional work from my side (ex. giving additional info) was minimal and the result was more than satisfying.

Todo el proceso muy bien. Muchas gracias

My connection flight left early without me, and I could only reach my destination the next day. Claim Compass helped me to get compensated. The communication was a bit slow toward the end of the case. Other than that, Claim Compass was helpful.

Tbh never expected this to work, just did it because i was mad at the airline(cof cof TAP) and now im receiving the email to get my money back. It takes time but its hella worthy it. Thank You

Date of experience: May 29, 2022

It was worthwhile to apply to ClaimCompass’s service. The finest feeling I have is not just having money, but also having my right.

Date of experience: May 13, 2022

Date of experience: May 13, 2022

Date of experience: May 13, 2022

Was pleased to get money back for flights that were cancelled (and then the alternative was delayed…) Even got compensation for a baby (whose didn’t have a seat). Not sure how this compares to other services (or doing it myself), perhaps could have got more elsewhere, but it was pretty low hassle, and getting the cost of the flights back was more than enough to make this a satisfying experience.

Submitting a claim via ClaimCompass was a very easy and pleasant experience. Communication throughout the entire process was straightforward, prompt and informative. We’ve all experienced challenges when traveling and when you do, I would vehemently recommend anyone to use ClaimCompass. No longer do I have to endure dreadfully long wait times on the phone with airlines, instead ClaimCompass is there to do the work for you. To be honest, I was able to submit my claim to ClaimCompass from my phone after waiting hours at the airport to finally find out all flights were cancelled for that day. I was able to easily submit my claim and all relevant information before I even left the airport.

Yes i received it. What i would like to know how you decided the amount that i received. I could get €250, and received €160.

Fast, amiable and professional!

Instead of 600 euros ypu will receive aroun

At first, I thought it wasn’t real but I decided to get it a try. All I did was to fill up the form and leave the rest for them to take care of. Lo and behold, I got my compensation as promised and right on time. I highly recommend this service.

Nice and easy way to claim your compensation. All good.

ClaimCompass has conducted my claim in a very professional way, keeping me posted throughout the entire process, difficiulties and delays due to unwillingness of the ailine company to provide a refund. Eventually, I have gotten a refund… and more than expected!!! Very much recommended!

It took several months to get a reimbursement, but I got about $200 back in the end. Communication was great with the Claim Compass team. I will certainly use them again!

Date of experience: April 27, 2022

Many thanks for the recovered claim! You are true professionals!

Excellent service, I received my compensation back from the stubborn Ryanair after 3 years. Their fee schedule should have been clearer.

Extra ! C’est la seconde fois que je fais appel à Claimcompass pour des vols retardés. Et je tiens tout simplement à vous remercier ! En tant que particulier, on ne connaît pas toutes les démarches/combines pour se faire indemniser et on finit généralement par laisser tomber, avec vous on ne s’occupe de rien et on a plus qu’à attendre, généralement rapide en plus ( délai de 1 mois ).. encore un grand merci ! Je recommande vivement vos prestations.

out of 400 eur compensation, claimcompass took 240 as a comission. 3 months waiting time. Avoid at all costs

I am very satisfied with ClaimCompass services. Very easy to file my claim, they took care of everything.

Efficient and quick. No need to worry about anything – the service is really worth it!

Date of experience: April 22, 2022

Experience was good but the cost was too high. They charged almost 40% of the compensation money. The charge could have been lesser

Company was able to successfully obtain compensation for a delayed flight from several years ago and addressed queries I had.

Yes, I received my compensation through ClaimCompass. They are really very experienced and solved my case perfectly! Thanks again.

Excellent service. The airline denied my claim until I got claim compass on the case

UNFAIR COMMERCIAL PRACTICES – when I wanted to claim the compensation by the airline, the ClaimCompass link appeard as I would have to use it. It simply looked as there is no other way. To my big shock, the ClaimCompass is taking 35% comission! Sorry but this is simply stealing money from people, it is scandalous to be allowed having business like this.

Great job at processing my claim, and the process was flexible enough that I could upload and find the right materials needed on my own time. Once the claim was granted I received my compensation promptly, and the cut that they take out is less than other leading claim-processing services.

Date of experience: April 03, 2022

Amazing prompt and informative service. Would use them again for sure.

It took only 20 days from filing my complaint to money on my account. Time invested by me-5 minutes. Thanks!

Top notch service! Lilly was really helpful and always responded if we had questions. Thank you for your great help!

Almost perfect. I started the claim for 2 persons and ended up with only one claim. The second one was “missed” so I had to start over again.

very easy and effective process. Thank you so much

Je me inscrite sans trop de conviction pour être honnête , et finalement je n’ai pas été déçu du tout ! Vraiment très contente. Tout a été pris en charge , je n’ai eu qu’à fournir les documents. Cela a pris un mois , et j’ai eu le remboursement un jour après. Le top !

Super easy. Thanks!

Very happy to have received compensation.

I had a flight delayed 3 hours. Upon my return, I submitted my request to ClaimCompass. It took 3 months to receive my compensation but they did all the legal work. I highly recommend.

Flight was cancelled, airline refused to pay out so went through yourselfs and ended up with a nice compensation claim. Was well informed of any developments during this process and the airline did pay out. Thank you

Got my compensation! Great service

After 4 years they managed to secure the compensation from Iberia. Thanks!! Good customer service!

Date of experience: March 10, 2022

Date of experience: March 10, 2022

Excellent service! So quick and easy, that I was amazed – both the automated electronic filing and chatbot and the personal e-mail support and understanding of my particular case development and situation. I recommend the service and thank for the very professional and prompt attitude and client service!

Wow very nice to recive the payment, thanks.

Very helpfully for me, they did a great job.

Date of experience: March 05, 2022

Painless experience with ClaimCompass ! Their team help me to claim a compensation, I just had to provide them some info and documents. In my opinion, it’s worth paying their fees for the peace of mind.

So easy I can’t believe it even, I thought my claim was gone as the airline hasn’t even replied to my emails, but then I received yours and I couldn’t even believe it. I received the money in one day.

The airline had already given me a voucher on the same day and a full refund 5 days later. This company only filed a claim afterwards but tried to claim that they did the work and are charging me fees even though they did not get any additional compensation for my cancelled flight. I will never use this service again.

I had a brilliant experience. I had just sent all the relevant documents online and Claim Compass secured the compensation for me. I would definitely recommend to others.

Lily was really so helpful. She kept me on the loop at every step. Top service i must say

Everything was ok. It took more than I expected but in the end my compensation is received and the job is done. Thank you for your service!

I took a long time to receive the compensation (3 years). That’s the only reason why I don’t give 5 stars. But the money arrived and it was a good amount. I am glad I did this, it was simple and not too demanding.

It took more than two years to solve my case, during this period, I was periodically informed about the status, some documents were requested to be renewed also, which I did when requested. At the end I got a 400Eur refund from which ClaimCompass took 100Eur, which I think is more than acceptable, considering the long period it took to settle this case.

Amazing. I didn’t believe this was legit. They got me 1200 euro. Definitely will remember and recommend.

Благодаря Ви за положените усилия. Страхотни сте!

Date of experience: February 16, 2022

I am very pleased with Claimcompass from beginning to end of my claim. No stress at all. Everything was done nice and easy. I will definitely recommend them to friends and family. My claim came when I actually needed it most so am super excited. Thank you so much. Vincent Robins

Service impeccable, après 1 an d’attente j’ai eu l’heureuse surprise de recevoir mon indemnité. Je n’ai eu aucune action à faire, claimcompass c’est occupé de tout. Sans leur service, je n’aurai jamais eu gain de cause.

Ha sido la primera vez que he usado está compañía que me recomendó un amigo. Estoy muy contenta! Me han depositado en cuenta la devolución de mi ticket de avión por un retraso. Es verdad q la comisión es alta. Pero sin ellos no hubiese tenido nada. La recomiendo

Thanks! Super friendly and helpful people

No es un proceso rapido pero si muy efectivo, funciona perfectamente muchisimas gracias

I was Leary at first but I can’t complain. My money was retrieved in a expeditiously and deposited into my checking account as promised. Good job!

Very helpful staff, clear procedure, professionally communicated all the time, kept transparent. I strongly recommend it!

Very smooth, stress-free, and at the end very effective service! After my airline company refused to give any reimbursement for the canceled flight and chaos they caused, I did not expect to get anything. However, ClaimCompass proved to me I was wrong. They were constantly updating me on the progress and in the end, I received the fantastic news that my air ticket was refunded!!! 🙂

Very fast and efficient service.

Si recibí mi compensación… Todo perfecto Gracias ClaimCompass

Merci pour travail efficace. Il est évident que vous ferais de la publicité si j’en ai l’occasion.

Everthing went smoothly ! I got my funds ! Higly Recomended !

I just received the money after 4 years. I just totally forgot about this claim and received the email and told me the airline offered compensation. Everyone who have problems should use this company. Very happy with them.

They were all really helpful and manage to receive my compensation from the airline even if the airline at first place was rejecting my claim. I wouldn’t be able to get my money if it wasn’t ClaimCompass! For sure will use their services again! Many thanks

After unpleasant disruption to my travel arrangements by Air Serbia, a fellow traveler from the same flight suggested that I contact Claim compass and file for compensation. From the moment I signed up to the very last step of the way , Claim compass kept in touch with me, and Kelly me informed about the progress of my Claim. My flight was delayed over 3 hours without out any explanation. Food vouchers never provided despite the flight being rescheduled for the next day. The only thing that I had to do, is to provide Claim compass with my flight info. They followed up, and I was FULLY compensated for my travel. Highly recommend Claim compass for your traveling troubles assistance

Everything went smoothly and we got our compensation in 2 months…

El proceso tardo un año y medio pero finalmente salió a mi favor. En el medio una pandemia mundial. Muy buen servicio. Cumplieron con lo pactado.

Très heureux d’avoir travaillé avec claim compass Le succès au rdv avec un remboursement d’indemnités sur un retard de vol Merci de votre aide efficace Cordialement Moni Brossard

I’m happy that after a long period I received the compensation for my flight. I have one more case in process with Blueair via your company. The reasen that made me to offer 4 stars it that I felt the need to receive status updates in this long period.

I had a flight disruption 3 yrs ago and I claimed compensation through ClaimCompass. I had professional service and today received my money claimed! Trust them they are professionals I

Date of experience: January 29, 2022

ClaimCompass is a no-brainer for anyone who travels a lot and hates dealing with airlines to receive compensation for itinerary disruptions.

Blueair was refusing to pay and insisted that we have been informed that flight was changed on 1 day earlier. Whereas we found out about it only 1 week before ourselves. This company went via the court and in 2 years won our case! Thank you for not giving up!

It was a pleasure to work with you. Quick responses to my questions. Some emails were lost, but in the end, everything was fine. Keep up the good work.

I had wonderful experience. Claimcompass really did a great job to solve my issue.

I submitted my documents, The entire process taken care by claim compass. Today i got my 450 EUROs refund from Airlines. Thank you so much claim compass team.

A very easy process with a truly helpful team. They walked us through all the steps and then did all the work. A few weeks later, we were told about our compensation. Amazing.

One of the BEST services I have ever got. They really know their stuff and do their best to cash your compensation, even when every other company said I am not entitled to it.

Dopo aver provato sia in autonomia che con altre società a recuperare il mio credito senza risultato ero molto titubante anche riguardo Claim Compass… E invece, hanno vinto dove tutti gli altri hanno fallito! La fee ovviamente non è bassa ma ritengo che sia giusto così dato il servizio più che eccellente che offrono, in poco più di 3 mesi hanno recuperato il mio credito con una compagnia mezza sconosciuta e non proprio onesta.

I have received compensation, it was very quickly! Thank you very much

It took a while to get the compensation, but i got it in the end. It was a smooth process with all touch points digital.

Worked like magic!!! i had already given up hope after 3 months… just for me to get an email that funds have been wired to my account….Great Service!!!!

It was very easy and clear procedure for me. I recommend ClaimCompass to everyone in case they will ask for compensation. Thank you!

I fill the form and I send them what they ask and after 2o days I receive the money in my account

I have used claim compass twice and can recommend them as quick, easy to use and efficient. However, Claim Compass takes a very hefty 40% of the compensation one is entitled to. Since they also took away the burden of fighting for this compensation on my own, I am happy with the outcome. Still, if I should find a company that will give me the same service for a smaller piece of the pie, I will not hesitate to go with them

Super, they did everything.

the service of compassion spoke very well with me, they help me to get that money , thank you.

Date of experience: January 13, 2022

Works just as advertised, worth every penny.

Прекрасен екип, лесен и ясен достъп, чудесна комуникация! Получих обезщетението без усилие. Благодаря!!!

J’avais déjà perdu espoir, mais ClaimCompass s’est battu jusqu’au bout. Cela valait la peine d’attendre tout ce temps. Si vous avez un problème avec une compagnie aérienne, n’hésitez pas à demander de l’aide à ClaimCompass, vous serez entre de bonnes mains. Merci beaucoup ClaimCompass.

Our flight was canceled Oct 31. The next week I submitted to ClaimCompass, and had money in the bank on Dec 30! I couldn’t believe the whole procedure took less than 8 weeks, with about 5 minutes of my time invested. ClaimCompass did the rest and I sent their link to other passengers we met during our very long delay.

This company is so unprofessional, I have handed over my damaged luggage claim to them. Initially, they were responsive, after some time, they stopped responding to me. I have contacted the airline and they confirmed to me that they have been in contact with claimcompass but claimcompass refused to accept it. It means, in my opinion, they might get paid from the airline but never inform the client, otherwise, why would they stop responding to the client.

Благодаря за помощта и за коректното обслужване

Изключително съм доволен – това е третият път, в който получавам обезщетение , при това в немалък размер 🙂 . Благодаря !

It was great experience and I got my rights within less than a 3 month.

The process was smooth and went very nice, thank you so much

Ждал долго, но оно того стоило, задержка рейса была на 24 часа, 2 человека, по итогу вернули 300 евро за двоих человек, это достаточно большая сумма. Спасибо компании за опыт и поддержку

Apres une demande faite en 2019, une procuration signée pour demander le remboursement, aucune nouvelle en 2021. Je dois relancer. Il m’est communiqué que le retard du vol Eva Airlines était en fait “excusable” à cause d’une navigation modifiée (survol du Pakistan). On m’informe que j’ai de la chance que rien ne me soit facturé, en quelque sorte…. …en quelque sorte, j’ai signé une procuration , et rien ne me garanti que ClaimCompass n’a pas encaissé quoi que ce soit. J’ai juste une feuille de route de navigation comme justificatif. Temps perdu….je déconseille.

Fast and super service! Successful claim of 250€ !!!

Полета ми закъсня с 3 часа. Благодаря на Claim Compas за това,че задвижи процедурата по моето обезпечение и успя да постигне споразумение с авиокомпанията.Сърдечно Ви благодаря

Recebi compensação. Top

Fast and efficient. Noteworthy that air help rejected my claim and you got the cash.

My first experience was my best experience. They were the most professional and fastest company that could take my compensation. I ‘m so happy to choose them and recommend to everyone who need to take their compensation from any airlines.

Excellent job, great communication. Totally worth it

Date of experience: December 06, 2021

Merci à l’équipe ClaimCompass. La commission payée n’est pas négligeable mais le résultat est au rendez-vous.

Very nice work, quick service.

What a lack of customer support! Very bad customer experience. Not even able to get your money while using simple forms on the company website. Disappointing!

My flight was delayed from 8:40 pm to 2 am. I filled my claim through claimCompass and got my compensation after their long legal battle with the airline! It is actually the second time claimCompass secured such compensation for me. I am grateful to the team.

Concerning the money refund I am very pleased with the amount although it took a long time before the airline company finally agreed to pay out.

Service got me a travel voucher. The only problem was: They initiated a claim automatically for which I already had a $156 travel credit. They succeeded in getting me a $200 travel credit, and charged me their $70 success fee. So, I effectively lost $26 by their automatic intervention.

I like this service and recommend it to my friends.

Am avut un zobor întârzâiat 7 ore de la Qatar Airways pe relația Istambul – Doha. Am apelat la Claimcompass, am completat datele zborului întârzâiat și după câteva luni am primit o compensație de 390 de euro, direct în cont. Sunt foarte mulțumit de modul de colaborare cu Claimcompass și o să mai apelez la ei și în viitor, dacă o să fie cazul.

Thank you for following up with Airline. Took almost 14 months for the compensation, but would not have had been possible without your effort.

Très bien merci

Отлична услуга като цяло – бърз и лесен процес! Благодаря Ви за помощта, ClaimCompass! Препоръчвам!

Great service! Easy to use and a simple portal. Would use again!

Eu tive um voo cancelado pela companhia poucos dias antes da minha viagem. No momento como não queríamos perder a viagem compramos outro voo noutra companhia aérea onde tivemos que ir 2 dias antes do previsto (gastos extra com hotel, mais novo voo e outras despesas adicionais) . Quando contactei diretamente a companhia Vueling, nada foi feito e disseram que não teríamos direito a nada. Vi então um anúncio da ClaimCompass a explicar tudo detalhadamente como funcionava o serviço de “intermediários” para entrarem com pedido de indemnização e eu confiei, demorou um pouco (acredito que pelo pandemia) e hoje consegui a minha indemnização. Obrigada

Бърз и лесен процес, добра комуникация, отлична услуга като цяло! Благодаря Ви отново, ClaimCompass! Страхотни сте!

Great service, very efficient and responsive support team!

I am grateful to the entire team of ClaimCompass.eu for helping me to get compensation for my delayed flight with Wizz Air, August, this year 2021. The waiting period in my case was two months. In my opinion, it is important to look after your rights and I trust ClaimCompass.eu.

Did a claim 1.5 yrs ago for a delayed flight; was ultimately rejected by another company because “it was too long ago” (took them 1.5 years to figure stuff out). Then went to ClaimCompass and got my money back within 2 months! Amazing! Thank you so much!

It take a time but they really help me to make a claim

Date of experience: October 19, 2021

With very little effort, I have received a compensation I was not counting on

You provide me an excellent service and great support! Thank you very much! Please, keep doing your job on the same way!

Yes they take a %, but frankly they did all the work. I just had to submit documentation, so I consider it ‘free money’. Lily was very responsive in updating me and answering my questions. All in all it took about a month

I’m very satisfied with their service. Simply enter your flight details and ClaimCompass will take care of the rest.

I recommend them. Correct and reliable company!

I’ve been trusting already a few claims to ClaimCompass and every time they manage to save me time and additional efforts. They are a great team of experiened proffessionals who deliver best quality services to their clients. I do recommend them to anybody.

Its my second time that I use this companies service! The service above than expected! Quick Respond Care and lovely team! I will recommend to my friend and defiantly will use your service again without thinking twice!

Date of experience: October 10, 2021

Took more than a month for a simple hotel refund .

Muito bom, mas demorado

They consistently get refunds and credits for me that I would never take the time to pursue myself! Thank you Service!

very professional help ! Fast and efficient !

Date of experience: October 07, 2021

Благодаря на ClaimCompass, които успешно се пребориха за моето обещетение. На всичко мои приятели съм разказала колко лесно и без усилие от моя страна получих обешетение от закъснял полет. Пожелавам успех на екипа! Благодаря Ви.

I claimed a flight with a Bulgarian airline and even though it was two years ago still claim went smoothly and the money I received was very decent. I truly doubt that claiming directly to the airline would lead to me receiving a respectful compensation so even more I was amazed with the service by ClaimCompass.

Apres une demande faite en novembre 2019, en Juin 2021 mon rib est enfin demander et un délais d´un mois m ´est donné.Nous sommes en Octobre apres plusieurs relançes aucunes réponses.

Wonderful service, very professional attitide and communication throughout the entire process. I highly recommend Claim Compass!

Date of experience: October 03, 2021

Date of experience: October 01, 2021

Their service it’s amazing! After initiating the claim, the process was completed in 3 months. I will recommend ClaimCompass!

Great professionalism and quick response. I recommend

Outstanding service! Highly recommended! The process took a bit of time, but the end result was satisfactory

Highly recommend the company. My claim was refuse by 10 companies. They were the only ones that managed to do the work and I recieved 300 euro compensation. Thanks to the team of claimcompass.

Thank you Lily Compass and the team, your team have done an amazing job. Finally we received our compensation, worth the waiting. Thank you again❤️

Indemnisation rapide. J’ai reçu mon indemnisation moins d’un mois après avoir constitué mon dossier. Merci

Merci à toute l equipe de Claimcompass, nous avons bien reçu notre indemnité. Je recommande fortement ce service. Je n ai absolument rien déboursé. Avec le surbooking cela marche bien. Il faut être patient mais cela vaut le coup. Encore un grand merci Alexandrine JOUAN

Thank you a lot! I received a compensation from Ukrainian International Airlines (МАУ) thanks to ClaimCompass after 2 years. Usually Ukrainian International Airlines doesn’t provide any compensation, so ClaimCompass definetely knows what to do!

when you got your money the next day in your bank account, just can’t believe it. amazing experience with claim compass. recommend highly

Excellent service, merci énormément pour votre collaboration et aide.

Date of experience: August 28, 2021

I paid for the frequent flyer plan which was around $50. Have already received two Southwest vouchers for $150 each. Very happy. Only problem is that they are still working on the hotel app and my hotel bookings are not going in. I sent email asking if I could add manually and was told they are working very hard on getting it updated. Can’t complain too much though!

The ClaimCompass team represents among the highest levels of customer service I have experienced. A fantastic organisation! Excellent customer support from beginning to end of the process. I would recommend ClaimCompass unreservedly.

Lilly and Stilyan were very helpful! Thank you for your fast assistance!

Excellent Service! Superb happy

Very responsive team. I received the compensation on my bank account after 5 weeks from filling the request, which is pretty decent. However, the fees are not communicated transparently. A fee of 35% is fairly big amount; should be smaller.

Doresc sa aduc mulțumiri întregii echipe ClaimCompass pentru implicarea in soluționarea cu brio a cazului meu, cu pași înceți dar sigur au reușit și într-un final am primit recompensa pentru introzierra zborului. Respect din partea mea și va doresc succese in continuare!!!!

Well, I started from googling claim services. Found this one… Rate was 4.8… But I stopped for a while. I tried to contact AirFrance myself, but they answered that my case wouldn’t be compensated. Then I finished my registration and file with Claimcompass. And, OMG, they could do this. Of cause not for free, but my flight was fully compensated. So, I am more than happy. Perfect service. 100% recommend and will use it next time. It is better to just give my docs to them and let them do the rest than do all this (including worries) myself. So, the formula is: file -> forget -> feel happy with the answer -> click once to get the compensation.

My claim was submitted on December 2019. I received the compensation on 06 August 2021. It was worth to wait. Thank you ClaimCompass team!

Great assistance and very quick reaction! I received my compensation in a very short term!

The issue with the aerian company was solved by ClaimCompass in record time (~2 weeks). I received the maximum amount of compensation.

Don’t bother with this company as they take high fees and your left with nothing

Was very easy to deal with this case as I basically didn’t have to do anything, everything was taken care of for me and I received the compensation they promised

Very bad experience. I waiting for .y money 2 years ago.3 month’s ago asked my bank details for the payment, but still nothing Absolutely useless company.No answers 2 month’s ago.

I was very happy with the services apart from one thing. It was not clear at all that you will have to pay them (or that part of your compensations will be theirs).

Super easy! Everything went smooth and fast! Would reccomment 5/5

Bulgaria Air MAD-SOF flight delay 3-4 hours. Very helpful staff with the claim. Although with some wrong documents sent by junior staff, everything was solved by the seniors. Compensation received in less then 4 months even the company refused payment initially. I found out about the company by the MyRewards agreement. Absolutely recommended – everything was done electronically (e-mail) and hassle-free.

Amazing service. Thanks

Problème de vol en février 2020 (retard) j’ai contacté ClaimCompass qui ont pris mon dossier en main, malgré la situation actuelle ils ont toujours suivi de près mon dossier et envoie des mails avec une réponse très rapide ! 1an et 4mois je viens de recevoir mon indemnités, certes il faut être patient mais sans eux nous n’auront rien eu !! Encore merci de votre travail !

Кое ни хареса в обслужването на ClaimCompass? На мен и съпругата ми ни хареса бързата реакция на фирмата и това, че без никакви усилия от наша страна имаме положителен резултат – платено обещетение от авиокомпанията. Кое не ми хареса? Останахме с едно изключително неприятно чуство, че сме подведени. В първите два имейла, които получихме от фирмата, беше упомената цена на услугата 25% от полагащото се обещетение. Без да се задълбочаваме в условията за ползване на услугата, ние решихме, че тази цена ни удолетворява и се съгласихме фирмата да ни представлява. С голямо учудване след това установихме, че цената на услугата е 35%. Писахме на фирмата, за подвеждащите имейли, при което те просто се извиниха. Да, но не се прави така. Красимир и Диана.

Don’t bother wasting your time. Try and claim your self (or find a company in your country of residence). I don’t even know how long its been going on (2 yrs plus) – i was told my claim was successful, after giving passport details and my bank details for payment to be made – And signing papers…..nothing received. I was then told it was with the Spanish court as there were delays for covid. Have now been told no compensation, case closed as its too expensive to go to court ???

I am very satisfied of communication with Claim Compass support and how my case ended. Highly recommend.

Чух за компанията ви от случаен човек на летището и съм безкрайно доволна,за което!Благодаря ви за професионализма и бързината,с която работихте по моето обещетение!Ще ви препоръчвам с две ръце!!!

I am very happy with the service of ClaimCompass because they walked me through all the steps. The ClaimCompass agents were always very responsive, explaining me the actions they have taken in details and they always kept me updated. My compensation request got resolved very quickly, much more quickly than expected.

Excellent service. They followed our case for 2 years and got us our money. Never would have bothered to follow through if not for them. Highly recommend.

Great service. Maximum is redeemed to my account from airline for 6 hours delay. I will recommend it to my colleagues.

Thank you claim compass for your support and claiming process. Without any doubt you can go for it. Your money will be safe and they worked hard on your behalf. Keep up the good work.

Content de leur service. Sans eux nous aurions jamais pris le temps de faire une réclamation. Certes a la fin il prenne un beau butin mais c’est mérité. Merci

Les conditions n’étaient pas optimums, mais Claimcompass a fait le boulot ! Merci à eux.

Very reliable, fast and great service! Will make sure to recommend them to all my friends.

Received my part of compensation very fast after applying. The flight was years ago so I didn’t really believe to get anything, but all worked and I got the money. Wow! Great job, thanks!

I couldn’t come to an agreement with the airline company about the delayed flight so I reached out to Claim Compass and in a matter of weeks everything was settled and I got my refund.

The perfect thing to do when you are stuck waiting at the airport. Instead of thinking hard what to do while waiting for the flight, I find it a relief to just take pictures of all the documents needed to make the claim. CC has been very professional thus far as well. I’m satisfied

This was a very complicated case that took years to get sorted normally I would of done it myself but claim compass really helped me out to sort it

Professional and honest service to my full satisfaction. Even it took over one year (COVID!!), finally my claim/compensation has been successfully received.

Gracias por su gestión. Gracias por su paciencia. Gracias por ayudarme a lograr que este problema haya podido ser solucionado. Altamente recomendable!!!!!!

These guys are absolute professionals. They resolved our claim very, very fast and today we received the money. Thanks once again, and good luck. Recommend Claim Compass.

Awesome communication, got the job done!

Dear ClaimCompass Team Thank you for your help! I have received the compensation, when I expected less. You made a wonderful job ! You made me feel good, not only because I got money back, but because I felt justice was done. All the best !

Great and incredibly fast service. Very easy to navigate through the compensation form. Thank you guys 🙂

Date of experience: June 24, 2021

ClamCompass team was very efficient. I got my compensation in very short time, and with minimal effort on my end. Overall, very pleasant experience!

L´equipe est très réactive et très professionnelle. Je suis satisfaite de mon expérience. Bien que les délais aient été longs j’ai été informée à chaque moment de la procédure ce qui m’a réellement mis en confiance ! Je recommande !

Great experience thru the process. I would recommend Claim Compass to everyone.

Very satisfied, Claimcompass took care of everything and processing of the claim and transfer of compensation took faster than expected.

Une equipe qui fait tout pour avoir gain de cause aussi vite que possible. 100% satisfaite

Благодаря на екипа на Claim Compass, че успяха да договорят обезщетение, за което бях изгубила надежда с давност от 2019 година. Бърза реакция и в превода на сумата. Препоръчвам на всички около мен!

Consistent and polite communication across a long time period concerning delayed flight compensation. They were patient and professional and I am impressed that they managed to get a result. Thank you very much for your work.

My experience was great with Claim Compass. I worked with Lilly who did a wonderful job ensuring she explained everything clearly and helped me with any questions I had. Overall great experience even though the claim took a year and a half to get through.

I was received my compensation! Thanks for your help!

It was great experience, the airline delayed the payment but claimcompass did a great job to do the claim, after almost 6 months I have received my compensation

The airline company refused an out-of-court settlement and the agency took legal actions. It took a long time, but with a happy ending.

I arrived to my country the next day with 24 hours delay due to the delay of the first aircraft. ClaimCompass helped me a lot to get my compensation

Muchas gracias por todo!!! Aunque ha sido un proceso largo, no lo habríamos logrado sin vosotros.

Very helpful easy to deal with. Thank you.

I had an awful situation last year when I arrived at the Lufthansa’s flight with the destination was Frankfurt, because all passengers were waiting inside the plane for almost three hours when finally, we received a message that the fly was cancelled due something were broken. This three hours with no food was very uncomfortable and annoying. The passengers had to took out their luggages, entered into a bus and waited stund up to check in at a very distant hotel, where they served cold sandwiches and juice. In the day after, once again we carried our luggages, did check-in once again for another fly. That’s caused a lot of troubles, because I lost the transfer at Stockholm, where was my final destination and an important business appointment. I claimed to the flight company without return, so I report everything to this office and I finally received a satisfactory money compensation. I’m very glad!

Great service. Even with global air travel challenges during the pandemic year, claimcompass staff kept on until rightful compensation was received. Highly recommend this group.

ClaimCompass helped me gain my claim against the flight company after a delay of 24h of my flight. I am really thankfull.

After Ryanair refused to pay EU261 compensation and would also no longer respond to me I was left with no choice but to seek assistance with my claim. I used ClaimCompass, the process was easy, gave them all the details they required and then just had to wait while they persued my claim. Ryanair then paid the compensation in full

sucess!!!! ok

The claimcompass team was very helpful. They answered fast, was very friendly and I would use their service again without any hesitation. Thanks guys

Je recommande vivement Claimcompass. J’ai bénéficié d’un suivi régulier de mon dossier par leurs agents. J’ai obtenu mon indemnité !!!!

Great experience. Had a flight cancelation from eurowings. Tried to claim myself but eurowings keep saying it was due to bad weather. Was not true as it was sunny day and no other airlines had a cancelation. I didnt wanted to give up and tried Claim Compas. They keep me always up to date and now I get the money. Very satisfied! Thank U.

Tres bonne réactivité du personnel, je vais réutiliser ce site chaque fois qu’une campagnie aerienne ne respecte ses engagements.

Great experience, received my compensation in two weeks time

Owr flight to Barcelona was canceled and we stayed in Athens one more night. With your aide we we succeeded to get our compensation. Thank you Lavi Hana

Everything in good order, comp. rcvd

Great service!!!! Thank You

I was very pleased with the help from the team.

Very fast and well-done job! Thanks a lot! Superb service!

They are very effective and professional.

Thank you so much for you’re help, you’re doing amazing job.

Компенсацию получили, чему честно говоря были очень удивлены, потому что прошёл почти год и надежда была уже утеряна. Спасибо Вам что боритесь за права своих клиентов до конца!

Excelent work. Congratulations!

Trustworthy and good team work with easy system. Keeping client informed.

After my flight was cancelled and the airlines customer center did not reply to my complaint, I thought my money was lost, especially with all the “Corona chaos” in the airline industry right now. However, thanks to ClaimCompass I got a generous refund. The process was very simple and efficient, after I filled out a simple form, they took care of everything and updated my regularly through email on the status of my complaint. Overall, I financially even benefited from my cancelled flight.

I am wholeheartedly recommending this service. Accurate, quick and quality based! I got my compensation much earlier than planned.

I can recommend ClaimCompass services for any issues you might have related to your flight. They are super nice, real professionals, and have very good customer service. I had my claim resolved and a refund back from my delayed flight even a year later.

Achieved success and paid compensation with minimal effort by the user!

ClaimCompass did the impossible to get my compensation from probably the worst airline in the world. After 2 years of back and forth between myself and the airline since 2018 (yes, I did try it myself with emails, calls, an official EU complaints body and all as I was so determined to punish the airline for making my trip with a 2 year old a real horror!), I assigned the case to CliamCompass and after another year of hustling and with persistence they managed to get the compensation for me and my child today 🙂 Well worth the wait and a really great customer service support along the way. Highly recommended and thanks again

claimcompass really makes impossible into possible. Even though Airline was not cooperating but they really made it possible. I got my full refund as they promised.

Took a little while cause of COVID but claim compass was able to get me back a lot of money for a horrific flight I took! I was a little nervous at first to submit this paper work and stuff but it was definitely worth it. Thank you claim compass!

Am not sure this works as have not received any acknowledgement.

I get less than 50 percent from thw promised money.

Date of experience: April 27, 2021

The process was long due to covid19 but the wait was worth it! Thank you again Lilly!!

Екип от професионалисти. Усърдни и последователни.

Happy that already twice I’ve received reimbursement with help of Claim Compass! I can advise this service.

I’ve registered on ClaimCompass platform actually expecting nothing and just thought that I’ve got nothing to lose if I try. It took some time (well thanks to the Covid19 crisis mostly), but couple of days ago I’ve received a very pleasant email that my claim has been successful. 5 out of 5 stars, and one extra for the communication (Thank you Lilly for keeping me informed about my case).

Gracias por conseguir la compensación! Tardó muchísimo pero seguro por demora de la aerolínea. La comunicación y presencia de Claim Compass siempre estuvo presente y eso es valorable!

My flight got delayed. Claim Compass helped me get my claim from the airlines. Hustle free. I just had to file my claim through the CC website and patiently wait until CC went through all the steps (including legal actions) to get my money. Thank you Claim Compass for your very professional job. Appreciate it.

Una empresa de transporte aéreo cancelo el vuelo de Sevilla a Santiago de Compostela, una vez que estábamos arriba del avión, (aparentemente por un problema gremial con la tripulación), y me ofrecía realizar el retorno vía Dublín, pero haciendo noche en Dublin, y llegando a destino casi dos días posteriores. Como me negue a esto, me dijeron que podía hacer el trayecto que fuera más conveniente para mi que ellos lo rembolsarían. Por lo que cogi un tren desde Sevilla a Madrid, y un autobús de Madrid a Santiago. Una vez que realice los trámites con la aerolínea para que me rembolsaran el dinero, dijeron que no lo iban a hacer, que sólo rembolsarían el billete aéreo que no fue utilizado. Por eso hice el reclamo del mismo por esta compañía.-

Thanks a lot, it took some time it was worth it.

Surpresa completa! Quando pensava que tinham desistido e o assunto estria encerrado, eis que recebo um email, com a informação, que chegaram a entendimento com a companhia! e, o mais surpreendente, 1 ano e mio depois…. Não posso deixar de manifestar o meu agrado!!

The process was very long but the wait was worth it!

Claimed for a delayed flight just on the chance that it would be successful, it took over a year and I had almost forgotten about it but today I received an email saying my claim had been successful – just put the claim through, if it doesn’t work it doesn’t work, no harm in trying!

Après presque 3 ans à attendre, Claim Compass à réussi à débloquer le remboursement de mes billets d’avion ! Quelle bonne surprise en recevant le mail de confirmation de compensation !

Great service. If it wasn’t for claim compass I wouldn’t have been able to manoevre my compensation with the airline. It took more than a year to get the compensation but claim compass was very professional and helpful during the entirety of the process.

Date of experience: March 28, 2021

Honestly,claimcompass is probably the best thing that can happen to someone who had trouble with flight disruption.At first i was sceptical about filing a claim but as time went by everyone in the team was super helpful and trustworthy.In the end i successfully recieved my compensation and i strongly recommended using their services Ivo

Great service ! Thank you

They helped me very efficiently ! I was really glad to see the positive result. It took a little bit of time (especially with the covid situation) but I finally got compensated. Also they reacted faster that other companies that had hire fees

Claimcompass did a great job getting us reimbursed for delayed and missed flights. Due to Covid, the process took some time, but once they informed me that we will recieve compensation, we had the amount in our account within 24 hours. Thank you again for a job well done!

Claim Compass helped me receive my compensation from one European airline that I wasn’t even hoping to get. The process took around a year but we got there! Thank you Claim Compass. I travel a lot for work (well, used to) and will keep you on ‘speed dial’

Great service! I was a bit apprehensive in trying the service. However the great communication between client is assuring that your claim is being professionally handled. Thank you so much

Date of experience: March 19, 2021

My claim was a long running claim, probably due to covid 19 and claiming for 2 people. But in the end I received the full amount I was due for myself and my son. Staff very helpful and will respond to your email within a couple of days.

In general, I find the service very good. The only thing I would improve upon is to avoid long periods without any update, even if there is no real progress to comment (due to the complaints depending on the airlines as well), if too much time passes without any update, it seems as if you wouldn’t care that much. However, this does not mean a lot of emails every week, just try to find the right balance.

Благодаря за оказаната помощ. В един момент си помислих, че не сте сериозни и съм си изгубил времето. За щастие не се оказах прав и обещетението е преведено по моята сметка. БЛАГОДАРЯ ВИ! На вас може да се разчита!

When i submitted my case , my partner applied to another company and heard nothing back from them. ClaimCompass took the case to court and won, i finally got the compensation. The whole process took 14 months so don’t expect to get it super fast. Thank you for never backing down.

Excellent communication and response times. Received some compensation that they actually had to take the airline to court over….and we won!

I was a bit skeptical, as my claims had been rejected a few times by the airline company when I introduced them myself through the website. But, thanks to Claimcompass services, I finally got my money back. It takes time, but it is working! Thanks again for your help.

Its been almost a year .. but still i didnt thought Claim compass could make it.. it became late because of the airlines… they didn’t gave any reply to them and claim compass team took the matter to the court .. and finally they gave my compensation.. Im so happy about their work .. i hope this feedback helps someone.. ( it took time i know that .. i think its because of airlines..)

The overall timeline isn’t something they can control but they sure do get the job done. Took us 1.5 years to get the refund due to delays from the airline plus potential COVID-forced delays.

Très bonne expérience avec l’équipe qui a été à mon écoute pendant tout le procès !

Hello, I want to thank you for your honest work. It was a pleasure to contact you. My girlfriend didn’t believe I could get compensation, and I believed and got compensation. Thank you very much. I want to continue to work like this. Many people are not even aware that such compensation is available. Good luck to you.

Merci à vous pour votre aide. Grâce à vous, j ‘ai pu être indemnisée pour le retard de mon vol. Malgré la crise sanitaire, vous n’avez jamais laissé tomber. Encore merci

Excellent service, Everything is online. Great service! I recommend!

They really do their job excellent! I’m very happy with the service. Thank you!

I’m a very frequent and experienced flier and I had the chance to evaluate claimcompass against other similar companies. In this particular case I had a cancelled flight whereby the airline was extremely non-collaborative – the airline has been notorious for sabotaging / ignoring all sorts of attempts and inquiries that pertain to enforcement of EU regulation 261/2004. Before I came across claimcompass I had other cases with that same airline which were handled by competitors of claimcompass – these companies simply gave up after a while putting up with the airline. My experience with claimcompass on the other hand was a different story – their turnarounds were very fast and they were very persistent. They went the extra mile and eventually closed my case with success – I’ve just received my compensation! I highly recommend the company.

I am glad I got in touch with ClaimCompass for my claim. They have relentlessly followed up on my claim even when I delayed providing some required documents. They kept me updated throughout the process.

Good job! So far, I have had two claims. The first was an easy one, the second went to court and took over an year. Both successfull. Total sum of 760 euro paid back to me. I can only recommend ClaimCompass’s service

Was good unfortunately COVID delayed it however Claim Compass kept the ownership.

Perfect yob very good peoples work in this company

The process was long, but finally, they did their job flawlessly and got the compensation!

Everything went smoothly. Just need to patient

Nice personal of yours, kind and fast response

Tuve que hacer lo mínimo y conseguí el 75% del dinero que me correspondía. Se lo recomiendo a todo el mundo.

I got my money back! I didn’t even know it is possible to be so easy. ClaimCompass did everything, I just sent them the emails with the reservations and printed and signed the documents they needed to represent me. There was a bit of wait but it happened! Thank you ClaimCompass for opening my eyes about my rights as a customer.

Общение было приятным и главное результативным, рекомендую.

Date of experience: February 10, 2021

My girlfriend and I each got back €450 from a delayed flight – Lisbon to Dakar. It took about a year of waiting, but it worked! and we hardly did anything other than submit an email or two. If you’re not in a rush, I’d recommend this service 100%.

Въпреки голямото забавяне, получих обезщетението си! С достатъчно търпение ще получите парите които ви се полагат.

Thanks everyone is

They were really professional, I highly recommend people to claim their rights through them! We received our compensation despite the pandemic we all face right now.

Very hard working staff and pro at their field.

Well done to the team, they won what they promised. Excellent Communication with Mihaela. Thank you !

Great team. Great service. Thanks a lot!

Even it took a long time to ‘reach the goal’ (it was expected in whole this covid life) I am very thankful to your profesional team. Best regards

Great service from ClaimCompass. Had to provide all the information needed and after about a year between first contact and receiving the compensation. All worth as the team was always helpful and answered all the inquires promptly. Strongly recommended!

Date of experience: February 01, 2021

Malgré que le processus a pris du temps, j’ai récupéré mon indemnité. Je les recommande

Tip top. Je me suis fais indemnisée d’un vol datant d’il y a 2 ans qui avait 4 heures de retard. Claicompass est vraiment un organisme investi et très réactif. Je recommande ! 🙂

ClaimCompass really came through. Though it took a long time (not their fault, I know that’s how the legal world works), but they were exceptionally helpful and great communication! Thank you.

Me and my wife were made to wait for 5 hours in the Orly airport in Paris by Vueling airlines. I heard about Claimcompass from a friend and decided to write to them. They were kind enough to accept my case and after digitally signing a few documents, took the airlines to court. There were of course a lot of delays (some attributable to the pandemic), but eventually, after almost 8-9 months, I received 375 euros of compensation for 2 people! Literally all I had to do was send 4-5 emails for the whole process. I wish the process to be a bit faster, but I guess this is something that Claimcompass cannot control. I fully endorse Claimcompass to anyone facing a predicament similar to mine.

They managed to get a high compensation for a flight that was delayed ++

After almost 3 years of fighting with the Air China company, ClaimCompass help us successful with our occasion. We’ve received our compensation of almost 450 euro per person and we still can’t believe it! We are very thankful to all team and people who helped us till the end!

En septembre 2019 j’ai eu un vol Paris-Vénice en retard. J’ai contacté ClaimCompass pour gérer le cas et en janvier 2021 j’ai reçu l’indemnité pour 3 personnes!! C’est vraiment super parce que l’argent tombe bien dans n’importe quel moment. Si on est patient et positif on peut avoir des belles surprises quand on l’attend le moins! Merci beaucoup ClaimCompass!!

Bonsoir à tous, j’ai bien reçu mon indemnisation, ça a pris du temps mais au final ça a été, l’équipe a toujours été disponible pour toutes mes questions et préoccupations. Merci à vous je suis très satisfaite.

Claim Compass est une agence tres serieuse qui assure le suivi de bout en bout du dossier de leur client. La relation clientele est rapide et continue. Notre dossier etait tres complexe avec une compagnie aerienne tres recalcitrante a l indemnisation . Le dossier a ete pousse jusqu au pays d origine de la compagnie et suivi par Claim Compass. Aujourd hui apres deux ans de procedure , nous venons d obtenir la plus grande compensation possible dans ce type dossier . Un grand merci a l equipe. Nous reviendrions vers vous avec confiance si nous avions a gerer des problemes similaires dans l avenir . Bonne continuation a toute l equipe

Excellent Service, thank you!!!

Great communication, and they did what they promised to do!

took 3 years but you got the money for me and my friend. thanks for everything Lillian

Très efficace. Je pensais qu’en période de pandémie, les compagnies aériennes ne réagissaient pas et finalement cela s’est prononcé en notre faveur. Je vous remercie

Very happy to have received payment for a successful claim processed by claim compass one out of two flights submitted for consideration during same trip. Process was lengthy and time consuming with all of the information requested having to be resubmitted over multiple years. After being told over a year ago that the first claim was rejected we assumed the second would also be fruitless however after taking the case to court we were informed that a settlement had been received with claimcompass taking a 25% commission but in the end they worked hard to eventually get us a payment over 2 years after starting the process. A lot of email exchanges and submissions of information made the process tedious but in the end we`re happy and surprised that they eventually came through after we had all but given up on the process with funds transferred directly into our back account which made us a little uneasy to divulge our banking information through the net. So far our account has remained intact and we thank claimcompass for their persistance.