Airhelp.com is a globally recognized and top-rated company that specialises in assisting passengers in receiving flight delay, cancellation or denied boarding compensation. They are dedicated to educating passengers about their air travel rights, especially EU passenger rights, and offer an easy-to-use online flight delay claim form on their website and app. In addition to their compensation services, AirHelp now offers a new prepaid flight delay service called AirHelp Plus.
Airhelp.com is a flight compensation company that was founded in 2013 and has since gained global recognition. It has grown rapidly and is now the largest flight claim company in the world with over 500 employees. AirHelp's primary goal is to promote awareness of air passenger rights and assist passengers in claiming refund for delayed, cancelled, or overbooked flights. This company is legit and registered as AirHelp Limited in Hong Kong, and it also operates under the AirHelp brand name in Germany through AirHelp Germany GmbH. It is important to note that AirHelp is not a scam and operates under EU Regulation 261/2004. The company works under the "no win, no fee" rule, meaning that you only pay fees if you win your case. The fee is a percentage (35%) of your compensation amount plus a 15% legal action fee if the case goes to court. You can find additional information about www.airhelp.com services in a review below. For those seeking an alternative to AirHelp, you may want to consider Skycop, Claimcompass, Compensair, or Flightright, which are all reputable flight claim companies with positive reviews.
Airhelp.com offers high-quality customer support and has a fast response time for flight claims. Their customer service is available in 29 languages including English, German, French, Portuguese, Spanish, Italian, Greek, Norwegian, Finnish, Swedish, Danish, Dutch, Polish, Russian etc. AirHelp takes a personalised approach to customer service and ensures that each customer receives relevant feedback rather than an automated response. They offer support through their website and also through social media channels such as Facebook and Twitter. Customers can find a FAQ section, phone number, and email on the AirHelp website, and they can also contact customer support through the website's live chat feature and social media (Facebook, Twitter, Instagram or LinkedIn).
AirHelp provides a user-friendly online claim form that can be easily accessed through their website or app. Customers can select their flight from a list of flights with their numbers, making it very convenient to fill out the claim form. AirHelp also provides customers with the ability to log in and check the claim status online. In addition, the Airhelp.com website offers various tools such as annual best airlines rankings, a list of worst airlines, airport ratings, and information about airline passenger rights. However, some customers may find it inconvenient to register using an email address while filling out a flight claim form. In addition to their flight delay compensation service, AirHelp has recently added a prepaid flight delay service called AirHelp+. Customers can also use AirHelp to claim compensation for delayed, damaged, or lost baggage.
AirHelp, the flight compensation company, ensures transparency by providing all activity details to the public. Their website, airhelp.com, encrypts customer data and complies with cookie and GDPR policies. In addition, AirHelp maintains an active presence on several social media platforms, including Facebook, Twitter, Instagram, YouTube, and LinkedIn. Customers can also find feedback and discussions about AirHelp on Reddit and TripAdvisor forums. According to Trustpilot, AirHelp has a rating of 4.6/5, indicating a high level of customer satisfaction. However, their Facebook rating is lower at 3.3/5.
Additional services: delayed, damaged, or lost baggage compensation and prepaid flight delay service AirHelpPlus