English
Customer support 8.4 / 5.0
Ease to use 8.8 / 5.0
Credibility 8.0 / 5.0
Customer reviews 8.7 / 5.0
9.0 out of 10
Ranked #4 out of 5

Compensair.com

Review was submitted Flight compensation by James Gallagher Updated at: 16th of August, 2023

Compensair.com can assist you in claiming compensation for a delayed or cancelled flight, denied boarding, or even a missed connection. Compensair has a proven track record of successfully assisting clients in receiving compensation from hundreds of airlines across 40 different countries.

Customer support
Ease to use
Credibility
Customer reviews

The alternatives to Compensair.com


Summary

Overall rating & rank
9.0 / 10   (#4 out of 5)
Commission
25 %
Price range
$
Origin country
Supporting languages
ennldefrnosvbeukitpltrbgesdaficsru
Established :
2016

About

Within two minutes, you can easily check the status of your flight by using the flight delay compensation calculator at Compensair.com. On average, clients who use Compensair receive approximately £265/€300 in compensation, with some clients receiving up to £530/€600 per passenger. Compensair is a reputable Singapore based company that was established in 2016 with the purpose of advocating for the rights of air travellers. They handle all necessary steps to obtain compensation in accordance with client claims, and operate under the EU Regulation 261/2004. Rest assured, Compensair is a legit company, not a scam. This flight compensation agency operates on a "no win, no fee" policy, meaning you will only pay them a fee if they successfully obtain a refund on your behalf. Their fee is 30% of the compensation amount, plus a 10% legal action fee in the event that your case goes to court. However, you will only be required to pay the fees if your claim is successful. You can find additional information about their services in the review below. If you are looking for an alternative to Compensair, you may want to consider one of the Top 5 flight compensation companies that we recommend. These companies include Skycop, AirHelp, Claimcompass, and Flightright. We suggest reading reviews of each of these companies to determine which one may be the best fit for your needs.

Customer support

While the user support at Compensair.com may not be personalised, it is still fairly efficient. They typically respond promptly to inquiries, which is not a common feature among most flight compensation companies. Compensair's customer support is available in eighteen different languages (including English, Russian, Turkish, Ukrainian, Spanish, and others), which is beneficial for their European customers. Unfortunately, live chat support is not available. Email, WhatsApp, Telegram and social media are the only means of communication with the company. Furthermore, their FAQ section gives very little information about air passenger rights in the event of delayed, cancelled, overbooked or missed connection flight on their website.

Usability

Compensair.com offers an automated and user-friendly flight delay claim form that allows passengers to easily submit their claim information. Once submitted, the Compensair team assesses individual cases and prepares the claim to be submitted to the airline. Their experienced lawyers evaluate the legal position of the client and create supportive arguments for their claim. They also communicate directly with the airline to settle the passenger's claim. The mobile-friendly flight delay compensation calculator on the website works well, although some users have reported initial glitches. Unfortunately, there is no user area where passengers can receive updates on their claim status. Additionally, there are no additional features on the website besides the compensation tool, which may limit the benefits that can be obtained from a flight compensation agency.

Credibility

Compensair is a highly credible air compensation company that is known for their transparency when dealing with client claims. They have a Trustpilot rating of 4.4 out of 5, which is an indication of the positive feedback they have received from their clients. They also have a great rating of 4.6 out of 5 on Facebook. Compensair is a reputable company that follows web security guidelines and ensures that client data is always protected. They comply with the GDPR compliance policy, which provides added security for their customers. Despite not being very active on social media, their Facebook page is still very popular, and they have a dedicated following. Additionally, there are not so many discussions and feedback about Compensair on Reddit and Tripadvisor forums.

Pros & Cons

ProsCons
Flight delay compensation calculator Does not provide support via website chat
18 languages website Possibility to sign in and log in only with email
Does not provide personalised support
Small FAQ section

Questions & Answers (8)

Related reviews (1)

Customer reviews (441) Rate company

ES
1 year ago

Excellent service! I was impressed with the outcome. Thank you!

Andrejs Dovguško
1 year ago

It takes some time, but it really works

Artur Tsishkevich
1 year ago

For the first time I was faced with the cancellation of a flight,I turned to this company for help in compensation,everything went well, if not taking into account the fact that they take a large commission, I received only 170 euros out of 250,a big delay in payments (I waited more than two months).I recommend contacting the airline directly rather than through this service.

Coralia Ivan
1 year ago

The entire process was smooth, the customer service good and in about 6 months I have received the compensation for the flight delay. The reason I do not give 5 stars is because the 30% comission is a bit high and though I sent the compensation claim for me and my partner, they were not processed togheter so we will have to wait another 6 months for my partner compensation

Wandré de Mendonça
1 year ago

Date of experience: March 16, 2023

Mihaela Sekulic
1 year ago

The process was smooth – however, 30% charge is a bit too much. 20% would be fair.

Mario Comin
1 year ago

Good job, we receive a compensation from ryanair of 800€ (400×2) after months with no effort. 240€ was the fee. I think is high but I had nothing to do. Iwould repeat with them

Nacho Berenguer
1 year ago

Gracias a Compensair pude cobrar la indemnización que me correspondía. La aerolínea Swiss Air se negaba a pagarme. Eso sí, la indemnización eran 250€ y he cobrado 175€. Se llevan un 30%, pero merece la pena porque lo hacen absolutamente todo ellos. Lo recomiendo. Sin ellos tendría 0€.

david toman
1 year ago

Took some time but I got the compensation. Thanks!

Mustafa
1 year ago

Thank you compensair. An excellent company that takes money back with great and hassle-free.

Tamar Lomsadze
1 year ago

I want to say a big thank you to this company. They helped me get compensation from the airline for a delayed flight very quickly and without any problems. Thanks again for your help. You are the best.❤️

Antony Davies
1 year ago

Excellent service. So easy to use. Had my compensation within a month of my delay

Guest
1 year ago

Took a long time to get the money back, cost a lot of extra time that I could have used to handle it myself. I did get something back, which is why it’s a two-star instead of a one-star rating. They claim their service is easy to use and it saves time from doing it yourself, but the process was so I’ll communicated, and (deliberately) stalled that I really would have save a lot of time and money to just do it myself. Their fee is high and they are not transparent about what exactly they receive back and what percentage of that they’ve charged. I really would advise to either use another agent or to do it yourself! Using Compensair’s services is truly a waste of time and money, and on top of all of that the communication is not friendly or transparent. Save yourself the headache.

Anna Rihtere
1 year ago

My flight was cancelled in August 2022, which was very disappointing as I couldn’t see my family, and I just had 2 weeks off from work, and I haven’t seen my relatives for almost 2 years. The airlines didn’t do anything about it, they didn’t even bother to offer any alternatives either, so my holidays were basically spoiled. Compensair messaged me a couple of months later saying they would help me out with getting my compensation…to be honest, I thought it might be scam, but I decided to give a try and provided them with my cancelled flight details without giving my personal information away. Just to see if it works. And it did…the process is quite long (in my case, it took 4 months) , which is understandable, but i got compensation just today, which definitely made me feel better. Huge thanks to Compensair team!

Sri Police
1 year ago

Compensair is great company which is helping out people to get their compensation on delayed flights or cancelled flights. I am using this service for the first time. At one stage, I was told because of adverse weather conditions, I am not getting any compensation from the airlines. But compensair worked on this again and helped me to get some compensation from the airlines. I was delighted when I seen the amount credited in my bank account. I informed my friends about Compensair. I recommend Compensair to everyone who is looking to get compensation for their delayed flights or cancelled flights.

Valentina Zarina
1 year ago

Be aware of their service. They are not trust worthy. Their fee is 30%, it is too much. I was so stressful when my flight was cancelled and my friend sent me a link for this service. I filled the form and when returned home I filled the form to air company straight and in a few days I got compensation. But before it compensationair let me know that the company denied my compensation. I do not think that they did anything about it, they did not claim but received my third compensation for my.big mistake.Never could give them opportunity to earn money that I deserve. Not fair and honest.

Veronika Sinicina
1 year ago

It’s impossible to get compensation from Latvian airlines, but with the help of Compensair it became possible! I had a flight in September 2022, which was delayed for almost 24h. Today I got the compensation. It was worth the wait 🙂

Sasa
1 year ago

I just got my money back! I personally filed a complaint to air company first (because of my canceled flight), but without success! After that, Compensair did the impossible – it recovered my money! Compensair took 30% of the total amount, which may be too much, but it’s better to get 70% than 0% 😎 Compensair- Thank you!

Maja Pivk
1 year ago

Very great service. Recommended.

Wafaa Takhssaoui
1 year ago

This is my first time using such a service and I am so glad I did! Compensair did such a good and quick job! I have received my compensation this morning. It only took two months (sent out the details on 29th December 2022)! They are very helpful and responsive to any questions you might have. I definitely would be recommending this left and right to my friends. Go get your money with Compensair people!

Mihai Claudiu
1 year ago

Date of experience: February 26, 2023

Serap Candan
1 year ago

Hello We had a delay of 9 hours about 4 months ago, I applied to compensair at the beginning of November, my money was paid this week, no compensation fee for my husband and daughter, we are waiting for good news. The company is very successful, and it speeds up the process for communicating via whatsapp. Thank you

RN
1 year ago

compensair.com – мошенники! 22.10.2018 подал заявку на получение компенсационных выплат через их сайт. Предоставил им все необходимые документы. По состоянию на 22.02.2023 иск в суд не подан. Последний их ответ: иск будет подан только после получения результатов по аналогичным кейсам. Конкретных сроков не называют. НЕ РЕКОМЕНДУЮ С НИМИ СВЯЗЫВАТЬСЯ! 22.02.2023.

Maite Dubarry
1 year ago

Estoy súper contenta en menos de un mes ganaron mi reclamo con la aerolínea. Fue todo muy rápido y fácil. Cobran comisión pero se lo merecen! Recomendadisimo.

Shpend Zogjani
1 year ago

They are just great, they replay email quick, and they solve my case very fast. I am happy to work with them. And i recommend it to everyone.

mariam kouch
1 year ago

No confiar ni llenar la solicitud para informar , son unos estafadores, te hacen llenar los datos y aceptar los términos , y sin hacer nada , te reclaman el pago del 30% para ellos , por la cara . Son estafadores

Arie Hershko
1 year ago

Date of experience: January 30, 2023

Carla Zibaldi
1 year ago

6-7 months, but I was full refunded for my last-minute canceled flight from Pescara to Torino. Thanks again guys, you’re awesome. The 30% of fee is very well deserved.

Elizabeth Moran
1 year ago

Have to say excellent crowd to work with did all the work flight was cancelled on 11 September put my claim in received money in my bank today

Anna
1 year ago

I recommend this company It Worth

Alex
1 year ago

They did all the work for me and after 6-7 months I received a compensation from the airline. The only negative thought is they never explained how much their fee was and in the end I received less than I was initially shown. ( not sure if the figure they showed included the fee or not). But definitely worth it ! I recommend this company.

Shey Torcuator
1 year ago

Thank You Compensair. You did a great job.

Irina
1 year ago

Спасибо большое. Я довольна вашей работой и другим рекомендую обращаться к вам.

Anders Jansson
1 year ago

My travel agency won’t send me my booking information and itinerary and although I’ve sent Compensair a power of attorney they do not contact the travel agency by themselves. My friend registered the claim by himself directly with SAS and payment was made within a week and it’s a really simple procedure, would have I known. Do it by yourself, avoid these services that take large fees.

TETIANA MYSHUK
1 year ago

Received compensation, thank you

Evgeniya M.
1 year ago

Compensair have proven themselves as specialists of the highest level. I have received full compensation. Special thanks for the patience shown in the answers to such an incredulous client as me. You are the best! I will recommend you to all my friends.

Александра Мартынова
1 year ago

Very good experience with this company. You can use it for help without any problems.

Юлия Ситникова
1 year ago

Огромная благодарность компании Compensair! Уже ни на что не надеялась после безрезультатных попыток взыскать компенсацию за поездку авиакомпанией Airserbia, в результате которой из-за задержки и срыва стыковочного рейса, Airserbia просто отправила пассажиров в другую страну, в которой даже нет их представительства и бросила там, после чего пришлось доплачивать свои 1000 евро, чтобы выбраться оттуда самостоятельно, и в итоге Airserbia не выплатила ни копейки, они просто перестали отвечать на письма и запросы. Но Compensair каким-то чудом выплатила мне компенсацию!!! За что я безмерно им благодарна! Спасибо вам огромное! Вы борцы за справедливость, вы делаете наш мир лучше!

Дина Булатова
1 year ago

Благодарю. Вы проделали отличную работу. Я не верила, потому что прошло уже 3 года с момента подачи документов. Но я ничего не теряла, просто ждала. Вся сумма пришла. Вы лучшие.

Silviu Chitoiu
1 year ago

They are the best grade 10, recommended if you need them, they will help you without problems from grade 10 and up

Panos
1 year ago

It took me only 15 minutes to submit the application for compensation due to extensive flight delay. And three months later Compensair transferred me the money to my account. No need to deal with airline’s crap customer service. Amazing.

natia darchia
1 year ago

Really Great experience!!! Thanks you!!

Adnan Omeri
1 year ago

Highly recommend Compensair, very efficient and polite staff members, i recommend it to everyone who has similar travel issues.

Екатерина Колб
1 year ago

I’ve got my compensation, that’s all you need to know

Cristina Oliveira
1 year ago

Completely delighted with the service. In about 1 month after claiming for a compensation due to a last minute flight cancelation (from Marrakech to Lisbon), I was already having great news from Compensair! The process was very transparent and communication worked really well.

Ирина
1 year ago

Спасибо большое компании,деньги пришли,все прозрачно и честно

Gheorghita Cretu
1 year ago

Se pare ca intradevar au o echipa minunata si chear reuseste…sunt seriosi si in mai putin de o luna am fost despagubit…fac o treaba minunata si le multumesc…apelati cu incredere pentru drepturile voastre…

Oksana Rzevuskiene
1 year ago

Highly recommend! Did not believe at all that there is any compensation available for 5h delayed flight from London to Las Palmas. Found their advert on Facebook and applied around 2nd august, today, before Christmas have received compensation for all our family.

Giorgi Dekanadze
1 year ago

They didn’t send the payment for my wife, which they confirmed they had received from the airline. They don’t answer my emails anymore. So Compensair is a company of cheaters.

veronica cinosi del sastre
1 year ago

No esperaba nada de la compañía aérea, y gracias a este servicio, no tuve que discutir con nadie. Ellos lo hicieron por mi. Consiguieron que la compañía me pagara la indemnización antes de ir a juicio. Recibi 420 euros por cada pasajero tras descontar sus honorarios. Estoy encantada. Menudo regalo de Navidad!

Nedlog Noname
1 year ago

Ich warte seit 4 Jahren, es gibt keine Auskünfte außer ich Frage nach. Ich hatte einen Langstreckenflug mit 24 Stunden Verspätung. Man hat den Eindruck die Firma handelt mit betrügerischer Absicht. Eines Tages wird eine Absage kommen (habe ich bei anderen gelesen) und das nach 4 Jahren. Vorsicht!

Clementina D'Onofrio
1 year ago

Ero un po’ scettica all’inizio, continuavo a ricevere email in cui mi dicevano di aver ottenuto il rimborso ma nessun accredito. Sono trascorsi circa 4/5 mesi e l’accredito è avvenuto. Quasi 1800 euro sul conto (600 a persona), hanno richiesto un compenso del 30%, ho ricevuto comunque più di quanto abbia speso per i biglietti. Sono molto soddisfatta

Kamil Furmanski
1 year ago

Date of experience: December 08, 2022

Ramces
1 year ago

I just received my compensation, very reliable, thank you

Daniil Drobovits
1 year ago

Had received compensation. Everything including all the instructions was very clear and simple. Really glad with result. Recommend 100%!!!

Roman Lazovikov
1 year ago

Ребята, это компания просто лучшее что можно представить, задержали рейс на 5.5 часов. С Испании в Эстонию, через 5 месяцев мне вернули 840 евро. Спасибо вам большое. Вы супер. Всем рекомендую вам и выставлю у себя в файсбуке. Я вас там и увидел. СПАСИБО

Fay Tićak
1 year ago

Thank you for helping me get my due compensation. I filed my claim 14.9.2022 and today, 2.12.2022 I have recieved the funds. I am really glad that I recieved the compensation even though the airline could have argued against paying because of their strike. Compensair is very transparent with quick responses and I like how they also use Whatsapp. I really did have extra expenses and was very tired because of the cancelled flights. I would highly recommend using Compensair, Thanks!

Eva Kerliņa
1 year ago

Thank you. I got my money. I recommed work with Compensair.

kings world
1 year ago

I just smile seeing my account this money with my compensation paid already, I never expected it to be true at the beginning but it has come to reality, compensair, you guys are the best, I will always recommend you guys to my friends and family, I can fly Aby where without being scared of flight delay or flight being cancelled, I already know you guys got my back.

Talha Bin Nusrat
1 year ago

This was my first time opting for a refund from any airline. One of my friends told me about Compensair. So I logged into their website and found out that it’s so simple and straightforward. I just gave my details and the rest was taken care by their well-organized team. Keep it up Compensair.

David Lukner
1 year ago

The communication was great, fast and what’s most important, we got compensation at the end. Thanks Compensair. If I will need to take this action one more time, I will choose you.

Monika nikiporets
2 years ago

Was nicely surprised to get my claim approved and paid! Thanks to Olga and Anastasia who helped with my claim.

Viacheslav
2 years ago

Claimed a canceled flight on October 8th 2022, received a refund on November 15th 2022. All went good, although the manner of communication and the means of communication are strange and not obvious sometime (received an email from compensair.co instead of compensair.com asking to provide my ID and bank details to some unknown whatsapp number or directly replying to the email). At least submitting such details via website along with the claim would have looked much more decent.

Theodora Tryphonos
2 years ago

I read about the this company on Facebook. I thought that I have to try. It was very easy and soon I received a compensation on my bank account, from the airline.

Rudis
2 years ago

It was very easy to work with Compensair team and i got my compensation very quick! Of course they reduced their fee for their job but it was worth it!

Kostiantyn Turov
2 years ago

I was surprised, cause I didn’t believe that it is possible to get compensation for the lost connection flight. thank you so much, you are doing great job

LEONARDO PUGLIESE
2 years ago

Best experience ever talking about compensation. Punctual, fast, clear! Definitely best company to claim a compensation for delayed flight!

Estefania
2 years ago

I received a really good amount of compensation for my delayed flight and in a reasonable amount of time. I recommend it!

Cecilia Manuela Serbulea
2 years ago

Buen trato Dos meses pero alguna compensación te lo sacan me dieron 250 euros por el retraso del vuelo. En definitiva algo te devuelve. Gracias a la compañía

Marika T.
2 years ago

i had a very good experience working on my 15 hours delayed flight. It took no more than 2 month to receive a reasonable amount of refund, the questions company asked and documents, were reasonable no unnecessary papers going back and forth. definition tekst will recommend to work with Compensair

Josip Vrdoljak
2 years ago

Absolutely glad that I contacted them for help, it took about 2 months but I’ve managed to receive compensation. 10/10 – Love this kind of justice!!

cliente
2 years ago

Satisfied with the service. Got a compensation for a flight delay with Ryanair

Elina
2 years ago

Well, after my trip to US this year, my friend told me to write a complaint about flight being delayed by almost 5 hours. So I did. And compensa air helped me to get this compensation. This took about 3 months but still.

Maria
2 years ago

Accurate, fair and professional. I got my money back from a more than 5 hours delayed flight. Thanks a lot, Compensair!

Bernadette Smeesters
2 years ago

Of the refund amount due of 400 euros, the amount of 280 euros was transferred to my account. I did not have to approach the airline to obtain this compensation.

Rolando Fischer
2 years ago

The whole process worked perfectly. It would be helpful if the airlines also worked faster. This is not the case with LOT.

Lamin Jarjou
2 years ago

Perfectly done! Got my money to my account and the professionalism in this case has been amazing! 10/10

Xavi Barcelona
2 years ago

Una estafa y tomadura de pelo total! Me puse en contacto con ellos para reclamar un vuelo cancelado en mis vacaciones durante la primera época del covid y después de esperar y esperar y preguntar y esperar y después que me dijeran varias veces que la reclamación estaba en proceso y que seguro que recuperaría el importe del vuelo porque era un caso claro, después de más de un año y medio, va y me dicen que no pueden hacer nada por mi y que reclame yo directamente a la compañía aerea. Alucinante y vergonzoso es poco!

Tsvetelina Nikolova
2 years ago

We had a delay of our flight with Ryanair more than 5 hours in July. By means of Compensair we have received Compensation from the flight company. Best service and accuracy!

Ana Margarida Sousa
2 years ago

In july flew to Hungary with ryanair. Flights to go and come back to UK were delayed for longer than 2 hours each way. Compensair returned me 560 euros for the flights by the end of october. They kept a comission of 240 euros and did return 560 euros to us when no one else would do it thanks compensair 🙂

Taisia Pleshkov
2 years ago

The Compensair company took over all the work to receive compensation for the delayed flight. If you do not want to waste time and effort on contacts with an air carrier use the services of Compensair.

Марьяна
2 years ago

Нашла компанию случайно,выскочила реклама с ихними услугами на почте…а у меня как раз произошла ситуация с перелётом. Наш рей задерживали и переносили,ничего не объясняли.и нам с ребёнком пришлось ждать 6 часов…а так как у нас был транзит через Стамбул,еле успели на пересадку…я подала жалобу на Туркишьаэролайнс…через compensate.предоставила фото паспортов.фото билетов и посадочных талонов…да,разберательство шло три года,я уже и не думала,что получу компенсацию.и о ЧУДО,через три года ,я написала в компанию,и ответили,что деньги уже у них…и в течении 21 дня поступят мне на счёт. Деньги поступили.СПАСИБО ОГРОМНОЕ COMPENSAIR.я была приятно удивлена,что все таки получилось чего то добиться. Они молодцы…не оставили на полпути,когда Туркиш отказал…а подали опять иск…хотя в моем приложении,в билете..было указано,что компенсация не положена.Я рада,что у нас есть такая компания,что отстаивает наши правы.пусть и через 3 года.но деньги пришли.ОЧЕНЬ ПРИЯТНЫЙ СЮРПИЗ,КОГДА НЕ ЖДЁШЬ И УЖЕ ЗАБЫЛ)))главное хранить все билеты,посадочные талоны,и т д. СПАСИБО ВАМ.!РЕКОМЕНДУЮ !КОМПАНИЯ ЧЕСТНАЯ И ПРОВЕРЕННАЯ.А ГЛАВНОЕ,что с Вас за их услуги,они не берет денег.(только 30% от компенсации, когда выиграют Ваше дело)вы не чем не рискуете…

Иван Соколов
2 years ago

It has been four years since applying for compensation. There is still no result. I don’t recommend it.

Mariana Coelho
2 years ago

In 3 weeks they took care of everything and my money is already in the bank account without having to worry about anything. When i reached out to easyjet they didnt even answered to my complain and with compensair in 3 weeks everything was solved.

Michael S.
2 years ago

Alles kompetent gelöst, auch wenn meine Bank beim Zahlungseingang Schwierigkeiten gemacht hat, und die Airline dementsprechend nochmal extra kontaktiert werden musste.

Customer j. grenfell
2 years ago

Absolutely recommend compensair, filed a claim with them against easyjet on 30th august and received compensation into my bank account on 22nd sept. Excellent.

Gohar Abrahamyan
2 years ago

My flight from Vienna to Manchester was cancelled and thank to the prompt efforts of Compensair I received the compensation during shortest possible period after my request.

Solya Hasanova
2 years ago

After 3 years I got a 400€ compensation yesterday.

SD
2 years ago

Used such service for the first time. The claim does take a few months to be processed but I guess it’s absolutely fine as airline companies have to file the claim etc. I filled out the form in June and received money in September. The compensation was much more than the original tickets prices. The team replied to all my emails quickly, providing necessary updates. Recommend using them in case your flight had a delay.

Mirna Azzam
2 years ago

I got a 400€ compensation yesterday Compensair is completely reliable and such a great company Don’t hesitate to try it, if there’s a case you will get money for sure even after 2-3 years

Aleksandra
2 years ago

Excellent company regarding any inconveniences during your flight. They work fast, smart and with maximum efficiency. If you forget to submit any additional documents they’ll kindly remind you about that which is really nice and helpful. Only positive feedback!

Michael Litvak
2 years ago

It took less than 3 month and I got my compensation. All the process was very simple and fast, compensair got me updated all the way.

Andreas Hadjisergis
2 years ago

It took less than two month and I got my compensation

John Nordbö
2 years ago

Date of experience: August 12, 2022

Alexey Baran
2 years ago

It took a year, but I got my compensation from Bulgarian Air.

Erald Aliko
2 years ago

Great service! They provided information on every step of the claim. The whole process took only 2 months. Thank you very much guys!

Marina
2 years ago

My flight from Yerevan to Vienna was delayed for 14 hours. As a result i missed my final destination all together, as the connecting flight was the only one available and no alternative was found. Compensair got me a compensation from Austrian Airlines through very easy process. It took 1.5 months to receive the amount. I am very happy it was taken care of by someone who knows what they are doing and i didnt end up claiming the compensation by myself. Thank you. The only downside was that according to law the the amount of compensation should be higher and i didnt get the explanation why it is not the maximum amount. And it was paid in usd instead of eur.

MKostov
2 years ago

Ich empfehle die kompetenten Dienstleistungen des Compensair-Teams. Das unerwartete Ergebnis hat mich sehr glücklich gemacht.

Marek Vajdiar
2 years ago

My flight Dusseldorf-Munich was canceled so I got stuck in Munchen stayed overnight in a hotel and took a flight the next day to Krakow. To my surprise, my request for a refund was denied by many companies. Only Compensair managed it and I finally got my refund thanks to them.

Ivan
2 years ago

Verdaderamente muy rápidos y profesionales con el servicio. Mi más sincera enhorabuena con el trato y el resultado.

Foteini S
2 years ago

Really bad experience, at the end it wasn’t even an achievement of the company that I received the compensation (3 years after). Really annoying, emails all the time once that they wanted to receive their percentage, otherwise they answered me once in a few months…really to be avoided

Liviu BABIUC
2 years ago

I got a compensation for a cancelled flight. Was easy to use their services. Great support from their team! I really recommended Compensair!

Emily Gardner
2 years ago

My flight was delayed in February 2022 and although it took more than three months, I received my compensation of 600 euros. Great job, thank you!

Diana Star
2 years ago

This is the second time I have used the company’s services. The guys did not let me down and I was compensated again. Yes, the procedure is not very fast, but it’s worth it.

Luis Massano
2 years ago

Date of experience: June 07, 2022

Miss K, London
2 years ago

Travellers BEWARE!! I’m really surprised that UK gov let this Russian company to operate (although stated operate outside Russia – Singapore & London offices). It’s all misleading and I think my husband got the link when our BA flight was cancelled. In all panicking, my husband was trying to help by submitting a claim while I was doing it via BA website & Admiral (travel insurance). There’s nothing stated clearly that (1) Submit compensation claim via your airline first (2) Compensair charge 30% fee even if the claim is being pursued independently by yourself directly with the airline You better off submitting the claim directly with the airline and won’t get charge for it. If the airline rejected your claim, it is very very unlikely Compensair can help you anyway. It’s totally absurd that Compensair did nothing but requesting us to pay them 30% fee despite the claim was approved by BA directly against my direct submission to them and not via Compensair.

W A
2 years ago

very good service professional trust worthy compensair brought me my right back from airlines who made me lose one day and sleep on the floor in greece, but with the help of compensair i was able to get paid back. it might take some time, yes it took me 3 years to get my money back but the fact that compensair contacted me and returned my money after 3 years shows how trust worthy they are, with great service they reply to the emails fast. thank you compensair you are very recommended and we will spread the word about you

Ivan Skorikov
2 years ago

Got a compensation for a delayed flight. Easy to use service, great support team. Recommended.

Maksim Kozhemiakin
2 years ago

Great Company, perfect support.

isabel ruiz
2 years ago

My friend and I bought plane tickets to travel from Spain to New York in April 2020. Due to the pandemia, it became imposible. I tried to contact the air companies to get our money back, but it was useless and frustrating. We decided to get in touch with Compensair, as they had big reviews. It was very easy to contact them, they didn’t ask for any money in advance and they kept us informed aborto the process. We have recovered our money back and we are very grateful to them. If we have problems again, we will use it with no hesitation. We definetely recommend them.

Max Dorbeko
2 years ago

Получил сегодня компенсацию за задержку стыковочного рейса Тем, кто будет обращаться в компанию желаю терпения и своевременной подачи документов. У меня весь процесс затянулся года на 4, но в итоге компенсацию получил, мог бы пораньше, если бы занимался только этим вопросом Большое спасибо!

Vladimir
2 years ago

Very professional work of the company. Helped us to get compensation. Thanks a lot!

Anastassia Zaitseva
2 years ago

No update, no info, they don’t know what is going on with the case. Lufthansa flight, received court notification that LH owe me, compensair still says no info. Don’t recommend. Waste of time

Екатерина Гутова
2 years ago

Мне понравилось взаимодействовать с компанией. Помогли мне получить компенсацию за сильную задержку рейса. Особенно понравилось вежливое и корректное общение сотрудников компании.

Lourdes Zenaida Escober Ochoa
2 years ago

Excelente atención! En mi caso, tuve que esperar 2 años por mi compensación debido a la pandemia pero todo fue resuelto favorablemente de manera muy eficiente, me mantuvieron informada del proceso en todo momento, muchas gracias!

Kseniya
2 years ago

I lost my hope of getting compensation for trip to Bulgaria in 2019. Thank you. I will recommend your team to all my friends. Kseniya

Алексей Бурков
2 years ago

Thank you very much for the work you have done. I had little hope of getting compensation for the delayed Bulgarian airlines flight in 2019. I will recommend your team to all my friends. Алексей.

Monika Balayan
2 years ago

Thank you very much. Thank you for returning not only my money, but also my faith in justice.

Chubak Omorov
2 years ago

Thanks to the Compensair team I have finally received a refund from the air company! At first, I didn’t trust this company, but in the end, I get my refund. Thanks a lot!

office
2 years ago

Despues de recibir respuesta negativa por parte de Vueling y AENA (la responsabilidad siempre era del otro….) envié la documentación a Compensair y he recibido la compensación justa que establecen las compañías aéreas.

Марина Евдокимова
2 years ago

Highly satisfied,got all assistance and support. It took 6 months to get a refund from Turkish Airlines with their help. Good luck and all the best.

gulam kakhorau
2 years ago

Спасибо большое за профессиональную работу, не ожидал, дума и на этот раз обмануть турецкие авиалинии, получил слова Богу компенсацию ,пусть Господь поможет вам в вашей работе…

tomograph wert
2 years ago

My wife and me wants to say “thank you!”. We’ve got compensation for late flight wich was 15 Aug 2019. At first it seemed impossible, but after 2,5 year we got it! Thanks to whole crew of Conpensair! It works!

Нина Переломец
2 years ago

Не смотря на то что рейс был отменен в июле 2019, затем два года истории с ковидом, я уже и не надеялась. Но приятный сюрприз! Про нас не забыли! Пришло письмо что компенсация почти 700 евро! Отправила свои реквизиты и на следующий день пришли деньги! Огромная благодарность!!!

Jurijs Lilienfelds
2 years ago

Отличная работа !!! У меня было трудное дело с трудной авиокомпанией. Никто не хотел браться за моё дело и только “Compensair” сказали , ДА мы берём ! Дело длилось почти 3-и года и положительный результат,я получил компенсацию. Хочу поблагодарить всех кто трудился над моим делом. В следующий раз обязательно обращусь опять к вам. Всего самого наилучшего. Юрий

Kira Morgunova
2 years ago

Good experience. Received the compensation, though years passed but this is true that is was also due the COVID situation. Would highly recommend.

Александр Назаров
2 years ago

Сегодня получил компенсацию за задержку перелёта из ЛА в Варшаву. Летел в октябре 2019 года, получил в марте 2022. Столько событий произошло, но не забыли. Большое спасибо комрании Compensair за заботу о пострадавших во время перелетов

Valentina Solo
2 years ago

Спасибо, компенсация получена в течении 2х месяцев

Yerkin Dlimbetov
2 years ago

I did not believe in the beginning that it is possible to receive the compensation for the postponed flights. But Compensair made magic. And finally I received the finds for all our troubles during the trip.

Alexander Sarkisov
2 years ago

It was great,thank you for your assistance,i have received the compensation.

Alexey Belousov
2 years ago

Very fast got a compensation for my delayed flight. Very good and responsible company stuff. Thank them very much for that useful service!

Антон Дураковский
2 years ago

Мошенники! Жулики!

Lina
2 years ago

Excellent team, always prompt reply and assistance, offered different solutions for receiving money!

Enrique Mesa L.
2 years ago

Terrible experience, almost a year ago the airline agreed to pay and you MUST fill a form so the airline transfers the money to Compensair. I did so, and never saw my money. For me thats way more than shady. Watch out!

Андрей
2 years ago

Спасибо большое за сотрудничество.Получил компенсацию 260€.

ИВАН ГРОЗНЫЙ
2 years ago

Это невероятно! Срустя даже 2, 5 лет со дня моего обращения в эту контору, на днях мне перечислили 600€, это кл пенсация за задержку рейса, из-за которого мы опоздали га самолёт в Париж! Спасибо Вам, большое!

Eriks Ozollapa
2 years ago

Thank You, god compensation for late flight during pandemic – thatsbimpressive even tho at first it seemed impossible

Лена Лена
2 years ago

Молодцы ребята, сработали отлично и очень быстро. Заявка на возмещение денежных средств за отмену рейса Турецких Авиалиний была отправлена мной 19.10.2021, а 13.01.22 деньги были на моём счету. К документам,которые запрашивали Compensair, были все данные об отмененном самолёта, копии билетов, паспортные данные,копии паспортов, данные моего счета. Сумма,которую Compensair отсудила у Турецких авиалиний составила 1800€ за троих,30% от данной суммы-вознаграждение Compensair за проделанную работу,остальное моё. Без забот и хлопот. Изначально, я была скептически настроенна и не очень верила в успешное и честное завершения данного дела, но в конечном итоге все закончилось благополучно. Все счастливы. Поэтому, от лица нашей семьи, выражаю огромную благодарность сотрудникам компании Compesair. СПАСИБО ! С уважением, Елена

Alina
2 years ago

Thank you very much for help! In 2019 we had flight delay and Compensair helped to us get compensation no matter what it was 2 years ago and covid detained to get compensation quickly. Best regards, Alina&family

Konstantinos Malliotakis
2 years ago

they respond very fast and they solve all the problem we had very good communication

Антон Yatsen
2 years ago

Благодарю команду Compensair за продуктивное сотрудничество. Работа выполнена, компенсация получена в полном объёме. Рекомендую.

Franz Weigert
2 years ago

Danke hab mein Geld nach über 2 Jahren von Urlaub zurück bekommen …!

Julia
2 years ago

Thank you very much to Compensair for their huge work done. It took 3 years to get the compensation from TapAirPortugal but finally they succeeded and I got money. You are the best!

Вадим Шмарин
2 years ago

Наверное моя история будет рекордсменом по длительности получения компенсации. Летом 2016 года “Аэрофлот” отменил рейс Дрезден-Москва, на котором должны были лететь мы с женой, и вместо него нас перевезли в Берлин и посадили на собственный рейс оттуда, в Москву попали с задержкой часов 7 (точно уже не помню), помню что из-за этого мы (а с нами и ещё 2 родственника, которые ждали нас с документами) пропустили следующий рейс (другой авиакомпании, так что Аэрофлоту ничего предъявить было невозможно). Ни на что особо не надеясь, обратились в Compensair. Периодически, раз в год или 2 получали от них сообщения (то с чем то согласиться, то ответить, что готовы продолжать “дело” или что-то вроде того). Давно уже и думать забыли… В общем в декабре 2021 пришло сообщение, что нам готовы перечислить 600 евро, что и выполнили (в рублях) на следующий день после того, как мы ввели реквизиты счетов. Если вспомнить, то примерно столько же мы потратили на билеты, которые нам пришлось докупать самостоятельно из-за того, что пропустили следующий рейс. Очень приятно, что даже спустя столько времени про нас не забыли и довели дело до конца. В общем, всё правда, могу с уверенностью рекомендовать эту компанию (да и в общем то особого выбора у нас и нет, авиакомпании даже разговаривать не хотят на эту тему, мы пытались обращаться)

Игорь Симов
2 years ago

These guys do their job very professionally. Thank you!!

AA consulting group
2 years ago

В 2019 году задержали наш рейс Turkish airlines, целых на 35 часов. Первое время ждали очень, постоянно заходили на сайт, были на связи с консультантами, и в какой то момент просто забили. Думали, что лохотрон. Но 2 года спустя, неожиданно все, нас 9 человек начали получать письма с просьбой выслать реквизиты. Я очень удивлена, 2 года спустя, мы получили наши 600€. Спасибо команде компенсэйр, за проделанную работу

Макс Лу
2 years ago

Я глубоко благодарен всей команде Compensair, мои обращения Turkish Airlines, не привели к результату, точнее привели, меня там “отшили” в достаточно грубой форме, за то, что они за 2 дня до вылета “перенесли” мой рейс на 1,5 суток позже…из Стамбула в Сан-Паулу…то что у меня там пересадка дальше…то что забронированы отели никого не волновало, я получил четкий ответ -это ваши проблемы…но благодаря Compensair, через пол года их борьбы с турками, я получил 600€ компенсации…и тут дело даже не в 600€ а в хамском отношении турецких авиалиний к своим клиентам!!!огромное спасибо юристам компании, и всем причастным к этой победе!

ka mel
2 years ago

Thank you compensair team ,it take a long time ,but finally we have got the compensation. Thank you again .

sascho
2 years ago

Thank you Compensair for your support and availing the compensation, even after more than 2 years of processing time. Highly recommended, especially for “exotic” issues with airlines which are not easy to deal with!

Bilal
2 years ago

Grand merci à tous les collaborateurs de Compensair, pour l’efficacité de leur service, leur disponibilité et leur professionnalisme.

ANDREI GHERMAN
2 years ago

Great company!!! We didn’t expect but after almost 3 years , we get our compensation back!!!! Big thank you to all team of compensair!!!

Olga Leonidova
2 years ago

Спасибо! Wizzair отказал в компенсации, сославшись на форс мажор. Я обратилась в Compensair и они отсудили для меня компенсацию. Очень благодарна!

Anzhela Kazakova
2 years ago

Благодарю за ваш профессионализм и скорость. Вы-супер!!!! Спасибо!!!!

Sjef Heeswijk
2 years ago

After being denied for a compensation when I directly contacted Turkish Airlines. I got in contact with Compensair. They go all the way, into court as well. After a bit more then 2 years I got my compensation on my account. Excellent job this team does.

Rui Santos
2 years ago

Obrigado pela ajuda, muito bom serviço e profissionalismo.

Ольга Шкода
2 years ago

Более 2.5 лет ждём компенсации за задержанный на сутки рейс Vueling от Compensair. На самом деле, я понимаю, что ответственности у Compensair нет абсолютно никакой. Мы предоставили им все необходимые документы, а они нам не дали никакого подтверждения своей деятельности, например номера судебного дела. Мы вынуждены верить только их словам. Я не вижу никакой гарантии того, что они ведут дела честно. Советую все- таки в таких случаях обращаться в авиакомпанию напрямую. Наверное шанс поучения компенсации будет выше.

Пкф Конкорд
2 years ago

Спасибо большое вашей компании Спасибо большое вашей компании, очень был рад получить от вас емэйл. Желаю процветания вашей компании !!!

Darko Velkovski
2 years ago

Hi , I have recived 300 euro on my bank account from Compensair . So if your airline made you and issue with connection flyght like in my cause and loose my connection . Compensair are legit company I can say and thay made a great joob , Compensair thanks for getting me funds out of this , best wishes and all the best Darko

OLEG VLAH
2 years ago

Спасибо большое вашей компании, очень был рад получить от вас емэйл. Желаю процветания вашей компании!!!

Sels
2 years ago

Ребята, не ведитесь на этот развод. Суть в том, что вам в один из моментов подсунут под роспись доверенность, и после этого только отписки. Денег вы не увидите, а пацаны заработают.

Ioan Mircea
3 years ago

I didn’t expected after 3 years to solve this issue with Blue Air company. It looks that Compensair has a great team and did a great job. I received my compensation yesterday. Thank you and congrats!

Tomáš Erben
3 years ago

Almost 2,5 years ago I submitted a simple case to be taken care of by Compensair. In the meantime I have heard from you only to repeatedly submit some paperwork, including my passport. Is 2,5 years a standard waiting time not to receive any feedback? Shall I wait next years to have my compensation fully ruined by inflation? Thank you for your response.

Абзал Молдабаев
3 years ago

Благодарю компанию Compensair за то, что я смог получить компенсацию. Хоть и прошло два года, но все же очень приятно, что не забыли и не забили)

Наталия Титушкина
3 years ago

Мы должны были вылететь Москва – Дубай Номер рейса: TK760 2020-10-10 , авиакомпанией Turkish Airlines (TK) ,( Москва – Стамбул , Стамбул – Дубай) , за 35 часов авиакомпания Turkish Airlines (TK), оповещает нас , что плечо Стамбул – Дубай отменяется, мы не смогли осуществить свой отпуск т. к нам даже не предложили альтернативный рейс , за такое короткое время билеты не возможно найти или за очень не подъемные денежные средства, мы подали претензию в Compensair , ждали ответа почти год, и 01.10.2021 г. , нам пришел ответ , что наше дело закрыто , в связи с тем, что по причине не зависящей от авиакомпании Turkish Airlines (TK), рейс был отменен, Ответ не понятен, более того , что рейсы Москва – Стамбул осуществлялись и год назад и по сегодняшний день, напрашивается мысль , что на тот момент у авиакомпании Turkish Airlines (TK),не было авиасообщения и нам продали за ведомо ложные билеты. Compensair , нам ответил Деньги не положены , хотя мы им выслали все доказательства . Не советую тратить время, Compensair, не в силах , доказать авиакомпаниям , может у них просто слабые юристы?

Neli B
3 years ago

Highly recommend.Second time that I use Compensair.The fist time the compensation was in my bank just in few weeks,the second time took more time but understandable since we all know this process takes it time.Im more than happy with their service.And their team always answered back whenever I asked how was going my case.I will choose it again and again

Alexander Kaplunovsky
3 years ago

My TAP Portugal flight from Rome to Lisbon has been canceled. I have been asked to take the next TAP flight and my connection in Lisbon must be lost. That was three years ago, I completely forgot about it, and today a surprise of 300 euros awaits me. Thank you, Compensair!

Denis Uzlovskiy
3 years ago

Сильно задержали рейс в январе 2020 года. Обратился в Compensair. Долго ждал и дождался! Получил компенсацию за 2 пассажира. Получилось больше, чем я потратил на авиабилет. Рейс был Лиссабон- Рио де Жанейро. Спасибо!

Kundyz
3 years ago

Two years ago my flight from Budapest-Moscow-Almaty was delayed. Then I found Compensair and sent my request just to see if it works. I didn’t believe that it would work, but after 2 years I got my compensation. Of course, it took a long time, but having compensation is worth it. Thanks to all Compensair team.

Carlo
3 years ago

They say that my flight from Istanbul to Moscow is not allowed for compensation, but in fact they just don’t want to work with Montreal Convention, because it is hard. They just accept only EU flights, because it is easier. Useless and lazy company in case your flight is not in EU.

Татьяна
3 years ago

Вот уже два года прошло как я, по совету знакомых, обратилась в данную компанию, регулярный рейс Турецких авиалиний был задержан более шести часов, о чем я подробно описала, приложила все запрашиваемые документы. В течении этого времени неоднократно запрашивала о ходе дела, всегда получала отписки в плане “обращались в авиакомпанию, подали в суд” и т.д., а по прошествии двух лет мне задают вопрос задержали рейс или отменили. Так как назвать эту “работу” на протяжении двух лет? Через некоторое время получаю ответ, что мой случай не попадает под действие регламента, хотя в самом начале сообщали, что все нормально и вполне реально получить компенсацию. Вот такое вот отношение, такая “работа”. Так что ищите более надежные варианты, если хотите, чтобы Ваш вопрос о компенсации был решен, обращайтесь к более надежным помощникам. Мне видимо не судьба, так как время упущено. С уважением, Татьяна.

Alex
3 years ago

it took some time but u did it …thanks, i was really suprised when i got email . i recomend this to everyone …its worth a wait 🙂

Natalja Leksina
3 years ago

Date of experience: October 12, 2021

Georgios Fotopoulos
3 years ago

After my cancelled Wizzair flight and negative reply for a compensation from Wizzair customer support I have contacted with Compensair. Two months later 175 euros out of 250 euros arrived to my account. Communication with Compensair was ideal and really fast. I would highly recommend if you want to save time and you are ready to pay 30% of your compensation for this.

Lucia Marian
3 years ago

Ужасная компания. Не обращайтесь ни в коем случае, уже более 2-х лет жду от них хоть кагого ответа. Ничего. Когда обращаюсь с письмлм всегда один и тот же ответ. “Наши юристы работают” и все.

Дмитрий Воронецкий
3 years ago

When you complete a request for compensation for flight delay or cancellation, they will ask the airline to pay the compensation, the airline will refuse, but compensair will not go to court or the authorities in order to protect your rights. This means you should claim your compensation yourself directly from the airline. My experience with claiming compensations was the following: 1. Vueling agreed to pay when contacted directly 2. Air Baltic refused with a contrived reason and Compensair couldn`t do anything 3. With Finnair, Compensair couldn`t do anything, but I received 50 euro directly as a compensation for extra expenses, without Compensair help 4. Wizz Air refused to pay when contacted directly, and I doubt that Compensair will be able to do something Compensair can`t even explain why I can`t get a compensation in my case – they simply say that the flight was cancelled due extraordinary circumstances, without describing which.

Natasha Labunska
3 years ago

Ower flight was delayed and we decided to contact compensair to get the compensation. So we signed a couple of documents. Sent them screenshots of tickets and forgot about it. What a surprise it was to receive 200 euros after a couple of years. Good work

Evgeniy
3 years ago

My flight with WizzAir was delayed more than for 23 hours. I filled out the form to Compensair and I got the refund in my account in two monthes for all family (3 people). For all my mails I’ve had answers from Compensair team. Thank you!

Justin Sasso
3 years ago

I love these guys I have used them several times!

Тарас
3 years ago

Долго и безрезультатно. Будут заговаривать зубы и ничего не делать. Лично мне сейчас “возвращают” деньги более года. Одни их сотрудники пишут, что дело с июня находится в суде города Софии (собирался лететь Bulgaria Air) и рассмотрение планируется до конца лета (сейчас конец сентября). Другие сотрудники пишут, что нет… юристы до сих пор решают вопрос в досудебном порядке. А авиакомпания сообщила при моем личном обращении, что деньги им были перечислены еще в июне. Вот такие помощники. Не обращайтесь к ним.

Игорь Магар
3 years ago

Я жду решения уже третий год. Со стороны Compensair полная тишина! с

Polina
3 years ago

My flight with WizzAir was delayed more than for 23 hours. I filled out the form to Compensair and I got the refund in my account less than in one month. Highly recommended!

Maria Isabel maturana
3 years ago

Estoy súper contenta,!! gracias a vosotros después de dado todo por perdido ,tras realizar la reclamación con vosotros y enviaros todos los datos pedidos,después de mucho tiempo me llego un correo por parte vuestra,donde se me comunicaba la gran noticia,había una compensación a nuestro favor por parte de la aerolínea,no lo podía creer después de tanto tiempo. Ya e recibido la compensación y solo me queda decir muchísimas gracias por vuestro trabajo.100×100 fiable y recomendable.gracias compensair.

Марина Захарова
3 years ago

Спасибо, я получила компенсацию! Правда прошло после подачи заявки полтора года и я как-то уже и не верила. А тут, вот и пришло! Приятно! Если что, будем обращаться уже по проверенным путям!

Лариса
3 years ago

Date of experience: September 14, 2021

Владимир Б
3 years ago

Спасибо за компенсацию за задержанный рейс! Хоть и через два года после обращения(всё-таки думаю, что это связано с пандемией короновируса и всеобщим локдауном), но деньги получили.

Yury Sudarev
3 years ago

Получил компенсацию за себя и жену, востребованную с Алиталия за задержку рейса по претензии, поданной ещё два года назад. Длительное ожидание списываю на ковид и сложности, связанные с ним. Респект и уважение Компенсэйр за их работу, жду от них очередной компенсации от Эйр Френс.

Olga Kudrjavceva
3 years ago

Thank you for the great job. I have received compensation. Many thanks!

Jelena
3 years ago

Compensair made a good job,I received compensation for a cancelled flight.Thanks!

Maksym GS
3 years ago

Не обращайтесь ни в коем случае! Пытайтесь сами добиться компенсации от авиакомпании. Это шарашкина контора и развод. Уверен что отзывы они сами о себе пишут. На деле мою заявку не могут ни как рассмотреть аж с февраля, мол вообще дело в работе. Вот только авиакомпания мне ответила что уже все давно выплатила на счета compensair. P.S. После получения ответа на этот комментарий у меня почему то нет возможности ответить, но есть возможность дополнить свой предыдущий комментарий. Дорогой Compensair. Во первых, вы должны знать что у вас происходит, как вы говорите, в вашем «финансовом отделе», а во вторых, к вам обращаются что бы сэкономить время, а не потратить его в бесконечных переписках с вами и с авиакомпанией. В третьих, если вы отвечаете: «авиакомпания согласилась выплатить компенсацию», а через три месяца пишете: «ждём ответа от авиакомпании», а ещё через три: «авиакомпания отказывается платить» то это уже вас характеризует как недобросовестную организацию. Поскольку авиакомпания обязана ответить на все письма в течении 3 недель, не более. К вам уже были направлены все письма и думаю, вам это известно. Следующий шаг это адвокат с иском на вас.

Amandine HINCKER
3 years ago

Super, compensair a réussi à nous faire indemniser pour un retard de vol auprès de Turkishairlines; merci

Juan Carlos ARELLANO
3 years ago

Très bonne communication, réponses rapides de la part de l’équipe, professionnalisme et efficacité pour récupérer les compensations. Sans Compensair et leurs avocats, il est quasiment impossible d’obtenir réparation par soi même. J’en ai fait l’expérience avec IBERIA. En résumé, Compensair s’occupe de tout et vous n’avez qu’à attendre, parfois longtemps mais cela en vaut la peine. Encore merci

Igors Sudnisnikovs
3 years ago

Честно не верил , но написал им, и в итоге не пожалел !!! Супер команда ,отличные вежливые сотрудники . Спустя время , прислали компенсацию , за рейс.. Всем советую

Oleg Shmutov
3 years ago

Обратился в Compensair первый раз все было вежливо и понятно на их сайте. Фирм много выбирал по отзывам. Сам не верил но это мне ничего не стоило. Самолёт уже был на прогреве и вдруг всё заглушили и попросили всех выйти. Сломался. Наверно хорошо что так произошло перед взлётом. Вылет перенесли на следующий день. Фирма сделала свою работу и была получена компенсация. Спасибо что есть такие люди кто этим занимается!

Nelly Adamova
3 years ago

I tried with these guys several times in the past, it did not work, but the circumstances around the flights were different. This time I didn`t count on anything positive much, but amazingly: I filed the papers with Compensair 15 min after I learned about the 3h5m delay of my flight, and 4 months later I am notified by them that they will send me the money (minus 30%, of c, which I knew of and is even not so much for the job they do!)!And 1 day after I see the money landing on my account. So this time I have nothing but praise for them! Way to go!

Bb Bb
3 years ago

received compensation from wizZair through this company

Ольга
3 years ago

Одни факты: 19го марта 2020 не полетела ЭрФранс (20го президент объявил карантин). Обратилась за помощью в Compensair – с меня взяли подпись, что я разрешаю обратиться и ПОЛУЧИТЬ компенсацию. Через пару месяцев сообщение: ЭрФранс вам отказали, мы подаём иск в суд. ГОД спустя – ЭрФранс вам отказали, мы закрываем ваше дело. Это после штук 6 напоминаний и каждый раз одинаковые отписки – рассмотрение занимает от 3 до 6 мес, потом от 6 до 12 мес. И НИ ОДНОГО документа! Ни об отказе ЭрФранс, ни о передаче дела в суд, ни об отказе суда: нет возможности внутренние документы разглашать. Даже по твоему делу тебе ничего не покажут. Подробности: сама я не смогла обратиться в ЭрФранс, так как купила билет через агентство. НО: электронный чек у меня выписан на ЭрФранс, агенство даже не видело этих денег. И с таким свидетельством проиграть иск? Самое вероятное – Compensair просто прикарманивает крупные суммы (мой билет был 1000евро), возвращая билеты по 100-200евро.

Ирина
3 years ago

Спасибо, получила на днях выплату компенсации. За свои услуги берут 30%.

Enrique Mesa
3 years ago

The got m’y compensar 4 motns ago and never paid me. Thats stealing

R “Seaman” T
3 years ago

You can fully trust this team. Best support and well opportunity!

Кирилл Желваков
3 years ago

Обратился за компенсацией за задержку рейса в 2018 году из Болгарии в Россию, более чем на 5 часов. Работа с авиакомпанией затянулась, но по итогу компенсацию выплатили в 2021 году, спустя 3 года. Сотрудники отвечали на все вопросы. Дополнительно привлекали болгарских юристов из-за пандемии для продвижения дела. Работой компании доволен

Aleksandrs
3 years ago

The highest standards like always. All my requests for compensation have been successful. Thanx

Olga
3 years ago

Прекрасная компания! Получили компенсацию, правда через три года после полёта, но юристы компании молодцы, не бросили наше дело, боролись до конца. Мы довольны! Желаем вам процветания и успехов в работе!

Наталия Кутовая
3 years ago

Рейс был аж в 17ом году, подала заявку сразу же – 2 года статус не менялся, исходя из того что срок годности заканчивался и я рисковала вообще остаться без денег -отправилась в эйрхелп, компенсейр не счет нужным информировать меня о статусе моей ситуации. В итоге в 19ом эйрхелп выбил мне компенсацию в 250 евро из которых 50% они забрали себе, а теперь вот в 21ом и компенсэйр решил взять свои 25% по сути ничего не сделав. В итоге из 250 евро мне достались порядка 60ти. Может кому-то и выплачивают быстро – тут не мой кейс абсолютно. Вывод: сюда не ногой, прошло почти 4 года и никаких телодвижений не наблюдалось – только кроме заплатите. Плюс еще нюанс – если авиакомпания добровольно все возместит, компенсэйр тоже заявит свои требования на эти деньги, даже если ничего не сделают.

Dyadyshka Domingo
3 years ago

Дело было лет 6-7 назад. В Барселоне задержали рейс на 3 часа, в итоге еще и на другой самолет посадили. Вообщем, наткнулся в интернете на рекламу этой организации и подал заявку. Я и не думал, что все удастся, однако все это время команда Compensair вела мое дело, иногда присылая документы на подпись или просила прислать сканы своих документов. В итоге я получил компенсацию, пусть и через 6 лет, но это того стоило) Спасибо большое вам, уважаемые Compensair)

Наталия Кузьменко
3 years ago

Два года ждала компенсацию. Рейс был задержан более чем на 10 часов. Морочили голову, пока авиакомпания не стала банкротом. И теперь, в связи с этим, авиакомпания отказывается выплачивать компенсацию. Организация нулевая. Согласно правил, эта организация обещает в течение 2х месяцев разрешить вопрос с авиакомпанией, но по факту только через год, они якобы подали в суд. Никакой информации, никаких документов, ничего. Зря потраченное время. Лучше бы обратилась к другим и получила компенсацию вовремя.

corri_e
3 years ago

Делал заявку по задержке рейса 29.05.20 и с тех пор никаких сдвижек. Прошло уже 1.5 года, а мне все говорят, что когда-то вам напишет юрист. Другие пассажиры, которые пользовались иными площадками для возврата, уже давно получили свои деньги. А эти все кормят завтраками

Anrew
3 years ago

Hi all, My case is over 2 years old and whenever I chase compensair I get the same answer – it is in a queue to be sent to the court. They have never got in touch with me; I was the one who kept chasing for an update. After 2 years I still have not received compensation or at least a plan on how we can get it and what is the actual status of the case. Very very poor communication and no activity on the case at all. I would not suggest using this company, as there is no customer service.

Виктория Лисицына
3 years ago

Обратилась в компанию в марте 2019, задержка рейса Спб-Барселона. Информацию о том, что готовят иск в суд, специалисты компании сообщают мне с октября 2019 года. Мне кажется почти 2,5 года довольно долгий срок для составления обращения. Работой компании не довольна. Лучше сделайте работу!

Lusia
3 years ago

After 10 month of waiting compensair transfered money to my account. Need to mention, that communication with team was great, they were always available. The only disappointing thing was that they didn’t warn me about 30% that they take from refund, which was big surprise. You need to talk about is before you start process,not when you transfer money, simple negotiation. Besides that thank you compensair team.

Jansone Jana
3 years ago

Excellent service. Thank you for great support.

Eric Butruille
3 years ago

After some frustrating months battling on my own to get compensation, I went through the process of submitting a request through Compensair, though NOT going through with my application when I realized in the small prints, that the payment was 10% of the refund. All these months I heard nothing from them anyway, and no trace of the officialisation of my “commitment” to them, and after mails and tweets back and forth with my TRAVEL AGENT, THEY told me that Iberia had finally agreed to go on processing my reimbursement. End of April, I FINALLY get my refund, and suddenly 3 weeks later, Compensair shows up to ask me to pay my fee !!!! This is an enormous crookery !!!! Shame on them !!!

Katerina Tokareva
3 years ago

В июле 2019 был задержан рейс на 15 часов. Нас летело много. Обратились в компенсэйр для выплаты компенсации. Долго бодались. В итоге всем кто обратился (по тому коду бронирования) уже давно все выплатили, а меня кормят обещаниями, и что до сих пор идёт суд, и авиакомпания не выплачивает деньги. Подала запрос напрямую в авиакомпанию, те в ответ прислали ответ с бумагой, о том что деньги уже давно направлены в компенсэйр. Уважаемые компенсэйр, где деньги?

Tania González Fernández
3 years ago

More than a year since I claimed a flight with Compensair. It is shameful!

Olga
3 years ago

Обнадёживают, обещают только вычеты процентов, а в итоге требуют выплату огромной суммы на оплату адвокадских услуг, так как дело не выиграли ! И всё это на законных основаниях !

Юрий Шубин
3 years ago

Всем добрый день. Пока не могу сказать ничего плохого про данный сервис, т.к. его представители идут на контакт, ведут переговоры со мной, и так же быстро отвечают, когда я обращаюсь, что очень приятно. Один минус пока вижу, слишком все долго происходит. Но опять же, винить в этом Компенсэйр не могу, так как сам не по наслышке знаю, насколько долго может затягивтться выплата компенсаций авиакомпаниями. Один момент смущает: спустя более чем 1 год, от Компенсэйр пришло письмо, что компенсация получена, и мне необходимо указать реквизиты для ее получения, с вычетом комиссии. Реквизиты указал, заявку на выплату приняли, и указали, что деньги придут в течении 21 дня. Но прошло уже 3 месяца, и ничего. Пока надеюсь, что вина в этом не Компенсэйр. Жду дальше. Как только все закончится, поменяю отзыв и кол-во звёзд. А вот как и сколько, зависит уже от Компенсэйр. Всем добра и приятных путешествий)))

Melania Mell
3 years ago

Hi! March last year i got a ticket cancelled,a few days later i got in contact with compensair. Ever since,one year now , everytime i ‘d ask if they have any update on my case ,i’d get the same answer : a legal action is being prepared on my application.Really? This has been happening for a year now and im really dissappointed.

Fabio Lopez
3 years ago

easy to do and perfect comunication of the new events during the process with alerts mails too.

Edward
3 years ago

Обратился в компанию год назад, ровно, через неделю начали приходить письма что деньги за рейс отменённый вернули, рейс кстати из Праги в том году был отменён. В итоге ничего не пришло, а вернули деньги мне сама авиакомпания, через год вы снова мне пишете на почту что деньги поступили и просите комиссию оплатить, не занимайтесь херней.

Андрей Синявский
3 years ago

Great service. I have personally corresponded with Ryanai for 10 months. Only with the help of Compensair was able to get the money back in a short time. I recommend!

Марк
3 years ago

Задержка рейса была в январе 2019, два года переписок, разного рода документов, а потом сообщение, что деньги были перечислены, хотя, никаких средств не поступило на специально открытый для этого действа счет и требование выплатить 25%. Я бы и рад, но 25% от ноля это ж ноль. Пока ответа вразумительного не получил.

Jevgenija Jerofejeva
3 years ago

Вообще обнаглели! Не заделав не какой работы, они требуют 25% от суммы которую мы получили с помощью другой компании!!

Силаева Тамара
3 years ago

При отмене рейсов в марте 2020г.по всему миру в отчаянии написала и в Compensair.Целый год переписывалась с Люфтганзой,отправляла письма с обращениями в суд.Каждые 2 недели методично клевала мозги всем,кому возможно.Наконец -то,в октябре(год спустя после приобретения билетов) Люфтганза прислала оператору платформы возврат.Еще с октября длилась моя претензионная работа по взысканию уже полученных денег с оператора на себя.И сегодня после всех годичных мытарств Compensair решил поучаствовать в дележе !Письмо с требованием оплаты прислали,дескать деньги получены.Причем здесь Команда Compensair??????С какого боку?Интернет -мошенники!Если вдруг еще придет от Команда Compensair какой-то знак,напишу еще на 100 сайтов,чтобы люди четко понимали процесс обмана.

Justin Sasso
3 years ago

Compensair is great. Me and my business partner have used them SEVERAL times with great success. However, sometimes the process take longer than expected, rest assure you will receive your refund eventually.

Sergey Glukhov
3 years ago

Летели KLM из Цюриха в Калгари через Амстердам. По вине KLM не успели на стыковку – подал заявку в эту компанию. Подача заявки достаточно быстрая и простая процедура, все онлайн. В итоге после суда компании удалось добиться возмещения от KLM в 600€. Колл-центр отвечает быстрее в вотсапе, общался там по всем вопросам. Процесс не быстрый, нужно набраться терпения, у меня занял более года (у кого-то быстрее, у кого-то медленнее), но и про процедуру я забыл и не принимал никакого участия. Деньги пришли только сегодня за вычетом комиссионных (25%). 4* за долгое ожидание перевода, после сообщения, что компания получила мои деньги от KLM, прошло около 4-5 месяцев до момента перевода. В остальном – отличный сервис. Благодарю за работу.

Volodymyr
3 years ago

Около года жду рассмотрения заявки, никак не могут принять решение по обращению в суд

Елена Силина
4 years ago

Хочу поделиться своим опытом: в июле 2020 должна была лететь в Турцию, но все отменилось.В Turkish Airlines совершенно невозможно было понять как получить компенсацию или ваучер. Случайно нашла сайт compensair.com и заполнила на нем заявку. Там бл выбор – заплатить какой-то процент от стоимости билета или 15 евро. Решила, что 15 евро не жаль. На некоторое время забыла обо всем этом и вдруг получила от них письмо с вопросом, вернули ли мне деньги. Посмотрела на карту – да! Все вернули. Огромное спасибо!

Polina
4 years ago

This is the best company for save my money and return my rights. It’s returned my money and helped me get compensation (300€). Thank you very much.

Viktoriia Halaida
4 years ago

Просто мошенники. Заявка отменила, все равно сняли деньги

Mohak Ghadia
4 years ago

Excellent work, Great communication and no cheating. Trustful

Vladimir Ru
4 years ago

Задержка рейса турецких авиалиний. Май 2019 г. В Фейсбуке наткнулся на компенсэйр . Что пообещали. Выплатить компенсацию в размере 400 € каждому. Мне и жене. Подтвердили – получите по 400€ Ок. Всё сделал как надо. Жене пришла компенсация 300€ через некоторое время .Мне также 300€ только через полтора года. В течении от этого времени переписка с компенсэйр . Вы получили и компенсацию по нашим данным . Просьба оплатить нам комиссию. На днях письмо. По нашим данным вы получили компенсацию 1200€ , просьба оплатить комиссию 150€.. То есть компенсацию мы получили не по 400€ а по 300€ Требуют оплатить… Это что за… 400- 25% компенсэйр это как раз 300€ Но нет оплатите 150€ … Компенсация пришла от турецких авиалиний . Не от компенсэйр.. Так , что подумайте прежде чем связываться с этой компанией. Считаю это введением в заблуждение. Обращаться в суд ?

Kindżaja
4 years ago

I paid the commission and got no compensation. this is absurd!

Sonja Kulier Dordevic
4 years ago

You did a very professional job. All recommendations Thank you!

Jelena Grdinic
4 years ago

Thank you for everything, great comunication

Jorge Luis Chaves Rodriguez
4 years ago

I got compensation I got compensation, comunication was excellent. Thank you for everything.

Sergejs Sidlarovics
4 years ago

my claim We have contested the airline’s refusal. It the airline does not respond within 30 days, we will consider to file a claim to consumer protection agencies Last updated on 2020-03-04 How you can see that now is 29.09.2020 and when i was asking the all the time saying that i need to wait they will conatct with me… already passed long time and no any information….. and when i asking to cancel the claim i will use other company the sendi me the agreement: According to the User Agreement : 2.6. The Client has the right to terminate the Contract within 7 (seven) days from the date of its conclusion unless Compensair sends relative documents to the airline within these 7 (seven) days. 2.13. The Agreement terminates, when: 2.13.1. Compensair has successfully recovered Compensation/Refund in accordance with the Client’s Case. The agreed sum was transferred to the Client with a deduction of an established Service Fee. 2.13.2. Compensair has established that it would be futile to continue to pursue the Case after conducting an in-depth review of the case and has advised the Client to stop further work. Dont use this company!

Kate
4 years ago

Professionals! We’ve received the compensation. Thank you, guys 🙂

Leire
4 years ago

Me han llevado 3 reclamaciones y las he cobrado enseguida. Si no fuese por ellos todavía me estarían mareando las compañías aéreas. Muchas gracias por todo. Si me hace falta en otra ocasión sin duda volveré a recurrir a ellos.

Nedzla
4 years ago

I got compensation, comunication was excellent. Thank you for everything.

Kristine Teplova
4 years ago

I’ve got my compensation. Thank you compensair.

ANTONIO CASTILLA SPA
4 years ago

Date of experience: September 08, 2020

Wera Czajka
4 years ago

Got compensation but if it wasn’t me checkin for the update I would have no idea actually got it. No email notification or anything. Although from then on got the money within a week from providing bank details

Ryszard
4 years ago

Professionally, responsibly and quickly. I am really satisfied with our cooperation.

Adam Ouaskarmoudi
4 years ago

Muchas gracias . Lo recomiendo al 100/100

Arnaud Vercammen
4 years ago

Perfect… Refund received

Núria
4 years ago

Great job! Last march 20th, I was in Vietnam, and my flight ticket was cancelled to go back at home. Flight Company didn’t accept to refund, only accept change flight date, I contact to Compensair, and they get it, totally amount Totally, recommend.

Linda Dawn Feher
4 years ago

My flight to England was cancelled in April, due to the Covid-19, I contacted Austrian Airlines for a refund and was offered to make a re-booking, which I did not want, I sent a few emails and no reply, no answered calls. Correspondence from Austrian Airlines was non-existent. Compensair helped me to get my money back, without them I would have lost the lot. Highly recommended. Thank you very much Compensair, much appreciated…

Slava
4 years ago

I had problems with getting a refund from Ryanair, they kept offering me a voucher. Luckily Compensair helped me get my money back. The people working wih me were polite and articulate.

Mirek Mirek
4 years ago

Quickly, well and professionally thank you very much

Raphael
4 years ago

In my case it took more than a year to get the refund, but it’s worth it!

Olia
4 years ago

Great job! Could not ask for a better resolution, Wizzair initially refused to pay for a flight cancellation but Compensair managed to get a compensation from the airline. It took 6 months to resolve the case, but this was during pandemic so I am very pleased.

customer
4 years ago

Everything was smooth and well, initially I tried to contact wizzair directly, but they refused to provide me compensation. Than I decided to use compensair and they were able to get my compensation after few month of hard work.

Carla Gallardo
4 years ago

They didn’t get me the refund and I had to pay the comission anyway. I would never use your service again!!

Анастасия Рябчикова
4 years ago

Received money for a canceled flight a year later, I didn’t even hope at first! Well done guys! Thank!

Oksana Kuld
4 years ago

Благодарю вашу кампанию за отличную работу! Деньги за несостоявшийся полёт по причине короновируса Turkish Airlines вернул сегодня.

joleza koka
4 years ago

Long procedure but compensair followed the case until the end, I received the compensation today.

Nikita Z
4 years ago

Good service. Even with complicated case we got the compensation

Alaa Issa
4 years ago

One of the best experiences that i ever had, it’s very user friendly and you avoid all the hassle for hiring lawyers etc. To be honest, i didn’t expect that i will get any refund after my flight was delayed, but thanks to Compensair, i got a big refund.

Frane
4 years ago

Got 1200 Eur, it took less than 2 months. Great service and great customer support. Highly recommended. Thank you!

Carlos Baez
4 years ago

Date of experience: July 14, 2020

Norbert Holthöfer
4 years ago

Date of experience: July 08, 2020

Viktor Vosloboinikov
4 years ago

Date of experience: July 06, 2020

Victor
4 years ago

Excellent work done Your service was excellent.I receved my compensation.Excellent work done. Thank you so much.

María José Escobar
4 years ago

Gracias a todo el equipo he recibido una compensación de €450 y me ha llegado en el momento justo de mi vida!! Millones de gracias! Confiar en ellos, te van informando de todo el proceso.

Pavel Geiba
4 years ago

Date of experience: July 06, 2020

Cristina Ruiz
4 years ago

I wasn’t expecting anything since our flight was 2 years ago and the flying company didn’t answer, but we received a € 1000 compensation for 4 passengers. Good job, thanks

Alexandra
4 years ago

Amazing!! Took about 6 months to get the money back but after all it paid off. Me and my partner got 400€ each for a messed up flight. definitely recommend !

Felipe Gargiulo
4 years ago

AMAZING SERVICE!! I wasn’t expecting anything, since the flight was 2 years ago. The service is super fast (less than 2 months), super practical (it is all online) and I got a great amount back. Strongly recommend!!!

Simone
4 years ago

Thank you very much for your support. I have received my compensation and I am very grateful for your job! Kind regards, Simone.

Ivan
4 years ago

Пока только одна звезда. Возможно в скором времени поменяю свое мнение о Compensair. Расскажу про свой опыт взаимодействия с Compensair. Задержали рейс а/к Ellinair EL710 Ираклион – Санкт-Петербург 08.07.2018г более чем на 20 часов. Решил напрямую в а/к не обращаться и воспользоваться услугами Compensair. На тот момент думал так будет легче. Ознакомился со всеми отзывами – на тот момент отрицательных отзывов почти не было. Результат – ожидаю компенсации до сих пор. Прошло уже более полутора лет. Что-то мне подсказывает, что моя компенсация уже была выплачена, но не дошла до меня. Может это и не так. Но пока не буду кричать, что Compensair мошенники. Подожду еще. Последний ответ от них – «заявка в очереди на подачу иска в суд». Может произойдет чудо:) На всякий случай сделаю запрос в а/к была ли произведена выплата в пользу Compensair по моему случаю. Надеюсь, предоставят информацию.

Elena Didenko
4 years ago

Неожиданно и очень приятно я получила компенсацию. Спасибо за супер профессиональную работу!

Vero
4 years ago

Date of experience: May 25, 2020

Nikolay
4 years ago

оформил заявку в октябре 2018 года. подтвердили что выплата положена. перелет милан – москва. билет alitalia, перевозчик аэрофлот. говорят что в досудебном порядке аэрофлот платить отказался. перелет обычный, прямой. задержка более 4-х часов. иск с тех пор так и не подали. ждут как я понял прецедента.. переодически задаю вопрос, ответ следующий – спасибо за ваше письмо. К сожалению, изменений по заявке нет, решение о передаче дела в суд еще не было принято. Как только появятся какие-либо новости, с вами свяжется юрист по электронной почте. где-то читал отзыв, что также не было результата, пока не человек самостоятельно не обратился в АК и не получил ответ, что compensair выплату получил, соответсвенно после предъявления им этой информации они перечислили компенсацию от АК (ссылку уже не найду, это более года назад было) Что мне думать про compensair?

El Pavlioti
4 years ago

Я должен был получить компенсацию за долгую задержку рейса, компенсацию выбили да только до меня она так и не дошла, после 10 месяцев тупых переписок с поддержкой и походы в банк, оказалось что в данные моего iban допустили ошибку и деньги отправились отправителю обратно. Compensair присвоил себе всю сумму компенсации и отбился от меня своим соглашением, где написано что они не за что не несут ответственности и вообще могут неохотно отвечать по своему желанию, проводить расследование на тему “куда делись деньги” они просто игнорируют и меняют тему. В общем думайте, надо ли оно вам.

Anastasia
4 years ago

Your service was excellent.I receved my compensation.Thank you very much

rocio lorenzo
4 years ago

Bien ha tardado un poco pero bien

Ksenija Bogdanova
4 years ago

Paid comission and not received compensation for month. Lack of communication among Customer Service and client. Still do not know when I will receive my compensation. They asked me to wait for 3 weeks after I paid their service fee, since then I still did not receive any amount of my compensation. Afterwards, I was asked to wait for one more week. Any explanation what is going on. I do not even know when I will receive my compensation..

Olena Gavrysh
4 years ago

Compensair helped me to receive compensation for new ticket because of cancelled flight. Compensair’s team did it’s job professionally.

Jurgen Engel
4 years ago

Thanks a lot Compensair !! You are doing a great job!! If we had to do this as 1 person against the aircompany, it would be very hard to succeed. We wish you a good bussiness!!

Alla
4 years ago

Date of experience: April 21, 2020

Justin Sasso
4 years ago

I paid them their fee and I still never got my refund!!! Buyer beware !!!!!!!!

Оксана Михова
4 years ago

Thank you for your work! I received a compensation 250 euros!!!

JJ
4 years ago

Good service I received my compensation from airline. Though it was after a year but yet I did receive my money.

Ryan Trykowski
4 years ago

Claiming was a pretty easy process however after doing some research post claim. I found that I had received less than what a friend did when using a different agent for the same flight and claim. After the claim was accepted I had several emails reminding me about the agency’s cut of the money (which was also higher than the agent my friend used) even tho I was yet to receive it from the airline. Would recommend shopping around to get the best compensation available

Anonymous
4 years ago

Extremely easy and straightforward process to submit my claim and I was able to receive the maximum settlement back from them which was a great bonus!

Itamar
4 years ago

Great service, I received the money 4 months after the application.

Stefan Rasch
4 years ago

Took a little while but good ending with no problems for me at all

Zaidi Faouzi
4 years ago

Date of experience: April 07, 2020

Meryem Charradi
4 years ago

Merci ,j’ai reçus mon indemnisation assez rapidement.Excellent service

Tiana Filipovska
4 years ago

Absolutely trustworthy! They were there for any question i had, very responsive and helpful through the process. I got my money back for no longer than 3 months. I highly recomend them! Thanks again guys!

FOTEINI CHASIKOU
4 years ago

The service from the company was excellent and prompt

Михаил Сафронов
4 years ago

Date of experience: March 17, 2020

Mehdi EL
4 years ago

As promises, i receiv the money. Thank you.

Eduardo Tame
4 years ago

It took almost a year, but finally get through.

Samir Xelilzade
4 years ago

Spasibo komanda Compensair. Vi prosta molodci. Eto uje vtoroy raz polucayu kompensaciyu s vasheqo pomoja. Vi professionali svoeqo delo.

Markéta
4 years ago

Thank you team Compensair. Your service is very professional and efficient. Your help is really appreciated. I highly recommend the team Compensair.

Nelli Kocharyan
4 years ago

Date of experience: March 11, 2020

Ivailo Kovachev
4 years ago

After 6 months of waiting, absolutley nothing happened and i claim directly the airline and they refunded my money very fast. After 4 months after i got my money from the airline, Compensair asked for money for job they didn’t even do. Me and my friends will never use their services again !!!

Danijela Ex Saraja Horvat
4 years ago

Thank you, it was with no stress, easy and as promissed.

ABBOD KASHLAN
4 years ago

Great service. I got the compensation in a very short time. I recommend Highly this company.

farah sohrabi
4 years ago

That’s great. Thank you so much..

Addy
4 years ago

Súper buen trabajo y estuvieron al pendiente! Y siempre me tuvieron informada de todos. Muchas gracias

Vladimirs
4 years ago

Date of experience: March 03, 2020

Hayk
4 years ago

Thanks! Good job!

Christian Coulombe
4 years ago

Fast and effective. Perfect

Colin Roberts
4 years ago

Didn’t believe the email telling me about the compensation at first but glad I researched the company and got exactly what they stated

Олег Соловей
4 years ago

Thank you very much for your service! I didn’t expect the success but I was wrong. Compensair showed very proffesional approach so definitely worth to be recommended!

Mayuri Bhilare
4 years ago

I have paid unnecessary commission to the compensair. as I have already received payment from another third party which was constantly in touch with me and was updating me with the process, unlike Compensair. Compensair contacted me after the payment is received which implicate the fraud and I am quite disappointed as I had to pay a service charge for service which I did not receive.

M
4 years ago

I‘ve been waiting for 7 months now and haven‘t received anything. Neither a notification nor any payment. Not very helpful…

Kos
4 years ago

Thank you for your service. I had very little expectations, but fortunately I was wrong! Although it took one and half year to get everything sorted out and get the money.I will definitely recommend your service.

Anton Garkusha
4 years ago

I ve received 600 euros compensation from Lot. Thank you guys!

aurimas bulvydas
4 years ago

Have tried to claim through other companys and not only they asked higher percentage of the claim they also didn’t get the money after almost 4 months. Then I filled claim on compensair site and in less then 3 weeks money were on my bank account. Great service, perfect price and amazing results.

Kseniia Voloshchuk
4 years ago

Работают очень быстро. Доволен сервисом. Всем советую. Большое спасибо. ——————————————————————————————- They work very fast. Satisfied with the service. I advise everyone. Many thanks.

Norhayati Muhamad
4 years ago

Most helpful and fast responsive. Thank you so much

Александр Иштваник
4 years ago

Due to Compensair I have received compensation for resheduled flight. Thank You!

Andrej Šmuc
4 years ago

Most helpful, instructive and successful. I strongly recommend it to anybody experienced flight delay. Andrej

Gaolugnia
4 years ago

Merci, je suis très satisfaite de la rapidité d’action. Je recommande Compensair!

Volodymyr Dutko
4 years ago

You are the best. Got payment in very fast way.

A. Bayindir
4 years ago

Date of experience: February 10, 2020

Monica Stanca
4 years ago

I am very happy for your service ! thank you so much compensair! you are the best

Alexandre Muniz
4 years ago

Great company and very helpfull team…they act quickly and have all the things done on our Behalf I Truly recommend them, and Will be saving data for future needs. Thanks for all the efforts, very happy with the services provided.

Kirils Vosipovs
4 years ago

Месяц подождал оформления всех документов, прислал всю информацию и спустя месяц получил компенсацию, считаю что сработали очень быстро! Спасибо!

Mr Przemyslaw Szpanski
4 years ago

Very quick I received money on my account, thanks for that

Andrei
4 years ago

Taken soooome time, but the great paperwork job was done by the guys and the compensation was received!

Ирина Шашкова
4 years ago

Excellent service. Took a while for me to gather all required documents, once provided everything was solved very quickly. Thank you

Евгений Куршев
4 years ago

Just spamers 🙁

Madalin Colibă
4 years ago

I didn’t believe that i will get my compensation for the flight, but what a nice surprise i had when my money arrived in the account. I highly recommend this application.

Oksanka Bodnarchuk
4 years ago

Thank you very much! I get my compensation in 2 weeks! Even after The Air Company has refused my claim!

Armen Ayvazyan
4 years ago

Thanks a lot! I advise everyone to use the services of your company. Good and professional service, it just takes patience!

Kunde
4 years ago

Date of experience: February 03, 2020

Amer Ashwi
4 years ago

Thinks about the service this is the best

Taiyr Aidabulov
4 years ago

Thank you for your service. I had very little expectations, but fortunately I was wrong! I will definitely recommend your service, if so happens that any of my acquaintances have their flights delayed or cancelled.

Anton Igoshev
4 years ago

Solid service. Fast and simple. Thank you.

Irma Javaxadze
4 years ago

I was pleasantly surprised, thank you very much for the service you gave your team

Dmitry
4 years ago

Worked precisely as promised. Entered my information, waited several months, provided some more information, waited some more, got the money transfer. Did not expect it to work yet here we are.

Elena
4 years ago

Date of experience: January 28, 2020

Fidan Garayeva
4 years ago

That was an amazing experience! I really was surprised by result, only in 16 days CompensAir solved my problem. It is real! I get my compensation today to my bank account. So thankful to your team, it was great job! It was 1st time when I decide to try your service, I was more interested in process than in money. So lucky for me, the process went so fast than I expect and here is the result! I’m so happy to choose you! Thank you many many times!

Edite Rone
4 years ago

Was amaizing experiance with you.Good job.Thanks.

Natalia
4 years ago

I’m really very happy ,what I can’t u!U make your job really good!Thank u so much!

Mireia Benajas
4 years ago

Date of experience: January 24, 2020

Anis Fridjat
4 years ago

It’s awosome, thank you so much !!!

nikola kunic
4 years ago

I filled the application, and received the money within a month. Amazing service.

Inga Barkiene
4 years ago

Well done. After 1,5 mont received my compensation

Sardana
4 years ago

My friend recommended their service. Totally recommend. I am grateful.

Isidro
4 years ago

In three months they solved my requestand I have got the 250€ compensation. Perfect!!!!

Roman Mrohs
4 years ago

Wszystko sprawnie załatwione. Dziękuję

Emilia Kominek
4 years ago

Great thanks for executing my rights with the Airline! You are very proffessional and also very efficient and I will recommend your company to all my friends! Once again I would like to thank you for your kind cooperation! Emilia Kominek – Poland

Sarvy Emo
4 years ago

Easy process. Got my money back. Thank you so much

Ludmila Habazin
4 years ago

Tack för ert utmärkt arbete. Jag trodde inte att det skulle gå igenom, eftersom när jag gjorde ansökan på egen hand så fick jag avslag från flygbolaget. Kontakten med er var smidig och svaret kom ganska snabbt! Jag kan varmt rekommendera er för andra som i samma situation! Med vänlig hälsning, Ludmila

Alexandra Borovaya
4 years ago

I’m very thankful to Compensair! The process was so efficient! I got my money fast and easy. Great job!

Victoria Heggenes
4 years ago

Easy to use and highly recommend. Compensair was able to help get me some compensation after a terrible flight delay. THANK YOU Compensair!

Aleks čargonja
4 years ago

Good job, 1 month after all done. Bravo!

Mustafa Kocak
4 years ago

Date of experience: January 06, 2020

Pablito Suarez
4 years ago

All good – very satisfied

Agnie
4 years ago

Date of experience: December 28, 2019

Данис Сахабутдинов
4 years ago

In November 2018 my Iberia flight from Madrid to Santiago was late just a little bit 3 hours. Though it meant I arrived after midnight and had additional expenses. I contacted Compensair the next day and they started claiming a compensation. 10 months after I got 225 EUR for the delay! And my flight cost was just 300 EUR, so it’s pretty cool.

Milan Miljevic
4 years ago

The whole process was quick and as easy as it was possible. Thanks!

Joseph Osama
4 years ago

Excellent service They succeed to refund me my money so smoothly without any disturbance They made all the job from A to Z efficiently and professionally

Ana Mitrovic
4 years ago

We had a really good experience with Compensair. They took over what seemed to be a long and uncertain process for us to recover our money with AirSerbia. They not only succeeded in getting iur funds back but were professional and helpful during the entire process. We would recommend Compensair to others in such a situation.

Alexandra Claudia
4 years ago

Thank you ! very satisfied with services you provide

Katerina
4 years ago

I’ve got my compensation and I’m very satisfied with services you provide Thank you!

Rob Campbell
4 years ago

It worked! We got our unexpected compensation, a nice extra nest-egg. Congratulations Compensair!

Рафик Карханов
4 years ago

Прошел ровно год,как идет рассмотрение по компенсации! Я так думаю уже можно и не ждать. Отменили рейс,туда и обратно. Думал тут помогут

Razyiam Nassyrova
4 years ago

В августе летела самолётом Turkish Airlines из Брюсселя в Алматы. Из-за опоздания самолёта по вине компании, проторчала в Стамбульском аэропорту больше суток и ещё вынуждена была оплатить 25€ за визу, чтобы попасть в гостиницу за пределами аэропорта.От компании ничего добиться не смогла, просто проигнорировали. Благодаря услугам Compensair, сегодня получила компенсацию 600€ на свой счёт, от Turkish Airlines.Замечательный подарок в канун Нового Года.Спасибо от всего сердца Compensair team за их помощь. Поздравляю с наступающим Новым 2020 Годом, желаю им дальнейших успехов в работе. С ув. и благодарностью Raziyam Nassyrova.

Azillahe Peens
4 years ago

The whole process was seamless. Received compensation after 3 months I did the claim. Great service. Thanks again.

María del Mar
4 years ago

Great service. They make all for you. Seriuos work. you have to wait few mounths to recieve the compensation. Good service,I recommend.

Sunniva Mauseth
4 years ago

Great service, and simple to make a claim, very satisfied and will definitely recommend!

Xaliq A. Babayev
4 years ago

Thank you. Excellent

Rebecca Couscouras
4 years ago

Date of experience: December 16, 2019

Natia
4 years ago

Date of experience: December 13, 2019

Abubakar
4 years ago

Thank you so much would definitely recommend this to my friends.

Igor Tkachuk
4 years ago

Date of experience: December 13, 2019

Тициано Д
4 years ago

In meno di un mese ho ricevuto il rimborso. Bravi.

soufiene oudina
4 years ago

Grâce à leur procédé et fiche d’information à remplir simple j’ai recus mon indemnisation assez rapidement.

Savio
4 years ago

Awesome service by compensair in helping me claim compensation. Thankyou .

The Bikki
4 years ago

Я очень переживала что это вранье но нет, кампания справилась и даже лично мне звонили что бы я продолжила регистрацию и получила свою выплату, хотя я уже забыла и не надеялась

Elen Elen
4 years ago

Great service! Received the money in two months!

José
4 years ago

Fantástico trabalho. Grato pelo profissionalismo e por me terem incentivado a não desistir. Obrigado

Alisa Mosailova
4 years ago

Thank you guys. I really didn’t expect it. Great job!

Julija Storozeva
4 years ago

Everything was perfect, very urgent and professionally! Thank You a lot!:))

Yuriy
4 years ago

Excellent, sincere thanks to Dina Katalsheva and her colleagues – they are fantastic in guiding us through the entire procedure!

Ramon Andersen
4 years ago

Wow. so fast!! Thank you for collecting these funds. Ray

Mariam Movsisyan
4 years ago

Thank you very much!!! I got my refund from Lot

Dani Benito
4 years ago

Thanks for the excellent service. In less than two l got my compensation

Aleksandr
4 years ago

Great work, guys! Three years of hope and patience – case done! Thank You very much!

Vanessa Laveglia
4 years ago

Excellent service. 100% recommended

Ljubica
4 years ago

Thank You for all support, very good job Compensair,

Ed Bell
4 years ago

Excellent service – the compensation claim took over a year to process but the Compensair team were efficient, communicative and highly professional at every stage. Would recommend them 100%.

Тетяна Скобляк
4 years ago

Thanks a lot to a Compensair team for their fast and efficient service.

Svitlana Skoroplias
4 years ago

Thanks a lot for your excellent work!! It was a good communication.

Zuzana Lyžicová
4 years ago

I am satisfied with the work of the Compensair Team. My flight was delayed 3 hours (cologne-bangkok in 2018), I applied in July ’19 for the compensation, and today I received my money, 225€ ( before the bank transfer fee deduction) . I am more then happy right now. The company is highly recommended!!!

Clémence Dignat
4 years ago

Je pensais jamais recevoir l’argent , agréablement surprise merci !!

Usama Dabbas
5 years ago

It really works ! I missed my flight connection when I was coming from outside the EU in September 2017 in Barcelona airport because of cancellation from the company, I saw the ad on facebook and submitted my documents in May 2019 and I have just received the reimbursement now in November 2019. Although it takes time, but every thing went smoothly. I highly recommend Compensair to everyone

Ni Carvalho
5 years ago

Excelent service

Thibaud
5 years ago

You have been able to help me where your competitor Airhelp said they couldn’t help me with my case. It’s very clear for my next cases now or if I have to recommend a company to friends/family: it will be with you!

Abigail
5 years ago

Second time Compesair help me and get it done! Thanks again

Gabriel Mihai Lungu
5 years ago

thank you compensair ! i wish all the best to all the staff

Alexandra Aim
5 years ago

Date of experience: November 14, 2019

Graça Marrucho
5 years ago

Muito feliz com a compensair.Muiro eficazes

Posavec Igor
5 years ago

Date of experience: November 13, 2019

Bonita Ward
5 years ago

The experience was simple, just log on the facts of your delayed, cancelled trip. Less than 6 weeks later the amount less their fee was deposited. Very efficient! Thank you!

Jose Mauricio Solorzano
5 years ago

Amazing! Got it within 3 months!

MOHAMED SAID
5 years ago

¡Bien recibido la compensación! Muchísimas gracias por el apoyo y por el intervención tan eficaz. Un cordial saludo a todo el equipo.

Romina Facchi
5 years ago

We do the application with Compensair after tried with another company, they took 1 year and half and then they told me that there was no way to have my compensation; Compensair takes only 2 months to obtain my compensation… It’s fantastic and I’ll suggest Compensair to all my friends that have problems with a flight! Thanks again!

Kund
5 years ago

Great jobb thank you so much for the help ❤️

Tigran Pinachyan
5 years ago

Good work, thank you very much to Compensair team.

Anna
5 years ago

Grate help, I would never could do it myself. Thank you!

Egle Zakareviciute
5 years ago

Excellent service!! Thank you so much for jour job!!

Miroslav Dukanov
5 years ago

Excellent service. After a little more than a month I got my money for a 4 hour flight delay.

Alex
5 years ago

Excellent service! Got my refund in about a month. Still waiting for another one but very positive about it. Thanks for your help!

Abmashalik
5 years ago

I couldn’t believe it until I received an email to send my account details. It took long but was derived at the end of the period stated. My appreciation to compensair because I least expect it at the time fund was received. Also, your means of reaching you on the social applications is so swift and reply are appropriately done. Kuduos!

YVR
5 years ago

Good deal, Took long time but that finished)) received a compensation. Thank you

Orna Fogel Troper
5 years ago

Excellent service. Thank you for your help!

Sergio Darmanin
5 years ago

Date of experience: October 29, 2019

Reidunn Karin Storum
5 years ago

Thank you so much for all the help we got on our delayed flight from Wien to Bergen

Kakhaber Kvantidze
5 years ago

Long time expected since 5 month, but now is succsesful received. Thanks!!! Good luck.

Martin S
5 years ago

Had a long delay in Europe that made us miss several of our connections. Found compensair and submitted the flight information and it worked! Took some time to get the money but that was expected. Totally worth the wait and very easy process. Thanks!

Alexei Svetov
5 years ago

They helped us with compensation for 3h delay of flight. Thank you guys from compensair

Gert Laasme
5 years ago

All was very simple and quick! Thank You!

Ani Khachatryan
5 years ago

Thanks to Compensair team! Great job!! They did it very fast and professionally.

Jevgēnija Vagele
5 years ago

Thanx. You are the best

Luz María González Alvarez
5 years ago

Compensair helped me to get the right compensation for a flight canceled in Austria. I would not have been able to do it by myself. In the end, the transferred to me the amount of money they have promised at the beginning.

Кайсар Жумагалиев
5 years ago

Спасибо большое за помощь! Не ожидал, что может получиться. Вы отличная команда!

Happy Mum
5 years ago

I have never submitted a claim before as I had heard it takes months for a response and thought it would be a lot of long form filling. I couldn’t believe how easy the process was and how quickly I received recompense to my bank account. Thank you Compensair.

Alice Penn
5 years ago

Everything was easy and recieved compensation in orden!

Aleftina
5 years ago

Компенсацию вы будет ждать ооочень долго. И то не факт, что получите. Хотя авиакомпания уверяет, что все давно выплачено.

Stephanie Philipp
5 years ago

According to their homepage a case should take up to 20 weeks… 33 weeks have passed until now… The current status (updated after 32 weeks) says “We have filed a claim to a consumer protection agency. The agency’s decision may take from 6 to 12 months”… I don’t believe in getting any money back with compensair.

Юлия Радченко
5 years ago

Долго что-то проверяли, тянули время…В итоге, так ничем и не помогли – Авиакомпания всем дала стандартную отписку, что птица попала в двигатель- и они сдались.Параллельно я обратился еще в одну компанию – они смогли решить вопрос за пару месяцев.Тут,почти год ожидания, и ничего…

Luba
5 years ago

I couldn’t believe it till I got 300 euros on my account! Well done Compensair team!

artem
5 years ago

Actually I wanted to thank compensair and teams who work upon requests, thank you guys for your work. I couldn’t even imagine better Friday then when I’ve got compensated money. Lovely

Monique Woo
5 years ago

I’m very greatful, great job, thank you

Dawid Jaskowski
5 years ago

Thank you very much! Excellent service, professional work. Highly recommend.

Valentina
5 years ago

Thank you very much! Excellent service, professional work. Highly recommend.

Mohamed-Marwan Bitar
5 years ago

Excellent service ,it really works Thank you very much I recommend it strongly

Hakan Tasdemir
5 years ago

Thank you very much for your response and support. I will advice your company to every where and all possible ways. Best Regards Hakan

miyainme
5 years ago

Thank you very much! Very effective and fast service. Received a compensation for a delayed flight last year, still was eligible. Thanks again.

Mikakutubelada Mikakutubelada Lopes
5 years ago

Acabei de receber minha competição hoje graças pela equipe tão rápido que defende os passageiros

Nohemi Jacqueline
5 years ago

Muchas gracias excelente trabajo. En 3 meses te resuelven y de manera breve te dan la compensación.

Payman Shafighi
5 years ago

Thanks very much for your help and great work. I was not expecting it but it’s so pleasant to see there are some organizations looking after passenger’s rights.

Наталья Черниговец
5 years ago

Thank you guys. That was unexpectedly pleasant. Will use your service again and recommend to others. Easy, fast, secure.

Ceejay Best
5 years ago

I just received my competition today thanks to the team so easy and fast you guys are for real not a scam compensair are just the best

Michael Lukhton
5 years ago

We received the compensation in just a few days. Extremely easy process! I will not hesitate to engage them in the future if a flight gets cancelled or delayed.

Andrejs Dovguško
1 year ago

It takes some time, but it really works

ES
1 year ago

Excellent service! I was impressed with the outcome. Thank you!

Coralia Ivan
1 year ago

The entire process was smooth, the customer service good and in about 6 months I have received the compensation for the flight delay. The reason I do not give 5 stars is because the 30% comission is a bit high and though I sent the compensation claim for me and my partner, they were not processed togheter so we will have to wait another 6 months for my partner compensation

Artur Tsishkevich
1 year ago

For the first time I was faced with the cancellation of a flight,I turned to this company for help in compensation,everything went well, if not taking into account the fact that they take a large commission, I received only 170 euros out of 250,a big delay in payments (I waited more than two months).I recommend contacting the airline directly rather than through this service.

Wandré de Mendonça
1 year ago

Date of experience: March 16, 2023

Mihaela Sekulic
1 year ago

The process was smooth – however, 30% charge is a bit too much. 20% would be fair.

Mario Comin
1 year ago

Good job, we receive a compensation from ryanair of 800€ (400×2) after months with no effort. 240€ was the fee. I think is high but I had nothing to do. Iwould repeat with them

Nacho Berenguer
1 year ago

Gracias a Compensair pude cobrar la indemnización que me correspondía. La aerolínea Swiss Air se negaba a pagarme. Eso sí, la indemnización eran 250€ y he cobrado 175€. Se llevan un 30%, pero merece la pena porque lo hacen absolutamente todo ellos. Lo recomiendo. Sin ellos tendría 0€.

david toman
1 year ago

Took some time but I got the compensation. Thanks!

Mustafa
1 year ago

Thank you compensair. An excellent company that takes money back with great and hassle-free.

Tamar Lomsadze
1 year ago

I want to say a big thank you to this company. They helped me get compensation from the airline for a delayed flight very quickly and without any problems. Thanks again for your help. You are the best.❤️

Antony Davies
1 year ago

Excellent service. So easy to use. Had my compensation within a month of my delay

Guest
1 year ago

Took a long time to get the money back, cost a lot of extra time that I could have used to handle it myself. I did get something back, which is why it’s a two-star instead of a one-star rating. They claim their service is easy to use and it saves time from doing it yourself, but the process was so I’ll communicated, and (deliberately) stalled that I really would have save a lot of time and money to just do it myself. Their fee is high and they are not transparent about what exactly they receive back and what percentage of that they’ve charged. I really would advise to either use another agent or to do it yourself! Using Compensair’s services is truly a waste of time and money, and on top of all of that the communication is not friendly or transparent. Save yourself the headache.

Anna Rihtere
1 year ago

My flight was cancelled in August 2022, which was very disappointing as I couldn’t see my family, and I just had 2 weeks off from work, and I haven’t seen my relatives for almost 2 years. The airlines didn’t do anything about it, they didn’t even bother to offer any alternatives either, so my holidays were basically spoiled. Compensair messaged me a couple of months later saying they would help me out with getting my compensation…to be honest, I thought it might be scam, but I decided to give a try and provided them with my cancelled flight details without giving my personal information away. Just to see if it works. And it did…the process is quite long (in my case, it took 4 months) , which is understandable, but i got compensation just today, which definitely made me feel better. Huge thanks to Compensair team!

Sri Police
1 year ago

Compensair is great company which is helping out people to get their compensation on delayed flights or cancelled flights. I am using this service for the first time. At one stage, I was told because of adverse weather conditions, I am not getting any compensation from the airlines. But compensair worked on this again and helped me to get some compensation from the airlines. I was delighted when I seen the amount credited in my bank account. I informed my friends about Compensair. I recommend Compensair to everyone who is looking to get compensation for their delayed flights or cancelled flights.

Wafaa Takhssaoui
1 year ago

This is my first time using such a service and I am so glad I did! Compensair did such a good and quick job! I have received my compensation this morning. It only took two months (sent out the details on 29th December 2022)! They are very helpful and responsive to any questions you might have. I definitely would be recommending this left and right to my friends. Go get your money with Compensair people!

Maja Pivk
1 year ago

Very great service. Recommended.

Sasa
1 year ago

I just got my money back! I personally filed a complaint to air company first (because of my canceled flight), but without success! After that, Compensair did the impossible – it recovered my money! Compensair took 30% of the total amount, which may be too much, but it’s better to get 70% than 0% 😎 Compensair- Thank you!

Veronika Sinicina
1 year ago

It’s impossible to get compensation from Latvian airlines, but with the help of Compensair it became possible! I had a flight in September 2022, which was delayed for almost 24h. Today I got the compensation. It was worth the wait 🙂

Valentina Zarina
1 year ago

Be aware of their service. They are not trust worthy. Their fee is 30%, it is too much. I was so stressful when my flight was cancelled and my friend sent me a link for this service. I filled the form and when returned home I filled the form to air company straight and in a few days I got compensation. But before it compensationair let me know that the company denied my compensation. I do not think that they did anything about it, they did not claim but received my third compensation for my.big mistake.Never could give them opportunity to earn money that I deserve. Not fair and honest.

Mihai Claudiu
1 year ago

Date of experience: February 26, 2023

Serap Candan
1 year ago

Hello We had a delay of 9 hours about 4 months ago, I applied to compensair at the beginning of November, my money was paid this week, no compensation fee for my husband and daughter, we are waiting for good news. The company is very successful, and it speeds up the process for communicating via whatsapp. Thank you

RN
1 year ago

compensair.com – мошенники! 22.10.2018 подал заявку на получение компенсационных выплат через их сайт. Предоставил им все необходимые документы. По состоянию на 22.02.2023 иск в суд не подан. Последний их ответ: иск будет подан только после получения результатов по аналогичным кейсам. Конкретных сроков не называют. НЕ РЕКОМЕНДУЮ С НИМИ СВЯЗЫВАТЬСЯ! 22.02.2023.

Maite Dubarry
1 year ago

Estoy súper contenta en menos de un mes ganaron mi reclamo con la aerolínea. Fue todo muy rápido y fácil. Cobran comisión pero se lo merecen! Recomendadisimo.

Shpend Zogjani
1 year ago

They are just great, they replay email quick, and they solve my case very fast. I am happy to work with them. And i recommend it to everyone.

mariam kouch
1 year ago

No confiar ni llenar la solicitud para informar , son unos estafadores, te hacen llenar los datos y aceptar los términos , y sin hacer nada , te reclaman el pago del 30% para ellos , por la cara . Son estafadores

Carla Zibaldi
1 year ago

6-7 months, but I was full refunded for my last-minute canceled flight from Pescara to Torino. Thanks again guys, you’re awesome. The 30% of fee is very well deserved.

Arie Hershko
1 year ago

Date of experience: January 30, 2023

Elizabeth Moran
1 year ago

Have to say excellent crowd to work with did all the work flight was cancelled on 11 September put my claim in received money in my bank today

Anna
1 year ago

I recommend this company It Worth

Alex
1 year ago

They did all the work for me and after 6-7 months I received a compensation from the airline. The only negative thought is they never explained how much their fee was and in the end I received less than I was initially shown. ( not sure if the figure they showed included the fee or not). But definitely worth it ! I recommend this company.

Anders Jansson
1 year ago

My travel agency won’t send me my booking information and itinerary and although I’ve sent Compensair a power of attorney they do not contact the travel agency by themselves. My friend registered the claim by himself directly with SAS and payment was made within a week and it’s a really simple procedure, would have I known. Do it by yourself, avoid these services that take large fees.

Irina
1 year ago

Спасибо большое. Я довольна вашей работой и другим рекомендую обращаться к вам.

Shey Torcuator
1 year ago

Thank You Compensair. You did a great job.

TETIANA MYSHUK
1 year ago

Received compensation, thank you

Evgeniya M.
1 year ago

Compensair have proven themselves as specialists of the highest level. I have received full compensation. Special thanks for the patience shown in the answers to such an incredulous client as me. You are the best! I will recommend you to all my friends.

Александра Мартынова
1 year ago

Very good experience with this company. You can use it for help without any problems.

Юлия Ситникова
1 year ago

Огромная благодарность компании Compensair! Уже ни на что не надеялась после безрезультатных попыток взыскать компенсацию за поездку авиакомпанией Airserbia, в результате которой из-за задержки и срыва стыковочного рейса, Airserbia просто отправила пассажиров в другую страну, в которой даже нет их представительства и бросила там, после чего пришлось доплачивать свои 1000 евро, чтобы выбраться оттуда самостоятельно, и в итоге Airserbia не выплатила ни копейки, они просто перестали отвечать на письма и запросы. Но Compensair каким-то чудом выплатила мне компенсацию!!! За что я безмерно им благодарна! Спасибо вам огромное! Вы борцы за справедливость, вы делаете наш мир лучше!

Дина Булатова
1 year ago

Благодарю. Вы проделали отличную работу. Я не верила, потому что прошло уже 3 года с момента подачи документов. Но я ничего не теряла, просто ждала. Вся сумма пришла. Вы лучшие.

Silviu Chitoiu
1 year ago

They are the best grade 10, recommended if you need them, they will help you without problems from grade 10 and up

Panos
1 year ago

It took me only 15 minutes to submit the application for compensation due to extensive flight delay. And three months later Compensair transferred me the money to my account. No need to deal with airline’s crap customer service. Amazing.

natia darchia
1 year ago

Really Great experience!!! Thanks you!!

Adnan Omeri
1 year ago

Highly recommend Compensair, very efficient and polite staff members, i recommend it to everyone who has similar travel issues.

Екатерина Колб
1 year ago

I’ve got my compensation, that’s all you need to know

Cristina Oliveira
1 year ago

Completely delighted with the service. In about 1 month after claiming for a compensation due to a last minute flight cancelation (from Marrakech to Lisbon), I was already having great news from Compensair! The process was very transparent and communication worked really well.

Ирина
1 year ago

Спасибо большое компании,деньги пришли,все прозрачно и честно

Gheorghita Cretu
1 year ago

Se pare ca intradevar au o echipa minunata si chear reuseste…sunt seriosi si in mai putin de o luna am fost despagubit…fac o treaba minunata si le multumesc…apelati cu incredere pentru drepturile voastre…

Giorgi Dekanadze
1 year ago

They didn’t send the payment for my wife, which they confirmed they had received from the airline. They don’t answer my emails anymore. So Compensair is a company of cheaters.

Oksana Rzevuskiene
1 year ago

Highly recommend! Did not believe at all that there is any compensation available for 5h delayed flight from London to Las Palmas. Found their advert on Facebook and applied around 2nd august, today, before Christmas have received compensation for all our family.

veronica cinosi del sastre
1 year ago

No esperaba nada de la compañía aérea, y gracias a este servicio, no tuve que discutir con nadie. Ellos lo hicieron por mi. Consiguieron que la compañía me pagara la indemnización antes de ir a juicio. Recibi 420 euros por cada pasajero tras descontar sus honorarios. Estoy encantada. Menudo regalo de Navidad!

Nedlog Noname
1 year ago

Ich warte seit 4 Jahren, es gibt keine Auskünfte außer ich Frage nach. Ich hatte einen Langstreckenflug mit 24 Stunden Verspätung. Man hat den Eindruck die Firma handelt mit betrügerischer Absicht. Eines Tages wird eine Absage kommen (habe ich bei anderen gelesen) und das nach 4 Jahren. Vorsicht!

Clementina D'Onofrio
1 year ago

Ero un po’ scettica all’inizio, continuavo a ricevere email in cui mi dicevano di aver ottenuto il rimborso ma nessun accredito. Sono trascorsi circa 4/5 mesi e l’accredito è avvenuto. Quasi 1800 euro sul conto (600 a persona), hanno richiesto un compenso del 30%, ho ricevuto comunque più di quanto abbia speso per i biglietti. Sono molto soddisfatta

Kamil Furmanski
1 year ago

Date of experience: December 08, 2022

Ramces
1 year ago

I just received my compensation, very reliable, thank you

Daniil Drobovits
1 year ago

Had received compensation. Everything including all the instructions was very clear and simple. Really glad with result. Recommend 100%!!!

Roman Lazovikov
1 year ago

Ребята, это компания просто лучшее что можно представить, задержали рейс на 5.5 часов. С Испании в Эстонию, через 5 месяцев мне вернули 840 евро. Спасибо вам большое. Вы супер. Всем рекомендую вам и выставлю у себя в файсбуке. Я вас там и увидел. СПАСИБО

Fay Tićak
1 year ago

Thank you for helping me get my due compensation. I filed my claim 14.9.2022 and today, 2.12.2022 I have recieved the funds. I am really glad that I recieved the compensation even though the airline could have argued against paying because of their strike. Compensair is very transparent with quick responses and I like how they also use Whatsapp. I really did have extra expenses and was very tired because of the cancelled flights. I would highly recommend using Compensair, Thanks!

Eva Kerliņa
1 year ago

Thank you. I got my money. I recommed work with Compensair.

kings world
1 year ago

I just smile seeing my account this money with my compensation paid already, I never expected it to be true at the beginning but it has come to reality, compensair, you guys are the best, I will always recommend you guys to my friends and family, I can fly Aby where without being scared of flight delay or flight being cancelled, I already know you guys got my back.

Talha Bin Nusrat
1 year ago

This was my first time opting for a refund from any airline. One of my friends told me about Compensair. So I logged into their website and found out that it’s so simple and straightforward. I just gave my details and the rest was taken care by their well-organized team. Keep it up Compensair.

David Lukner
1 year ago

The communication was great, fast and what’s most important, we got compensation at the end. Thanks Compensair. If I will need to take this action one more time, I will choose you.

Viacheslav
2 years ago

Claimed a canceled flight on October 8th 2022, received a refund on November 15th 2022. All went good, although the manner of communication and the means of communication are strange and not obvious sometime (received an email from compensair.co instead of compensair.com asking to provide my ID and bank details to some unknown whatsapp number or directly replying to the email). At least submitting such details via website along with the claim would have looked much more decent.

Monika nikiporets
2 years ago

Was nicely surprised to get my claim approved and paid! Thanks to Olga and Anastasia who helped with my claim.

Theodora Tryphonos
2 years ago

I read about the this company on Facebook. I thought that I have to try. It was very easy and soon I received a compensation on my bank account, from the airline.

Rudis
2 years ago

It was very easy to work with Compensair team and i got my compensation very quick! Of course they reduced their fee for their job but it was worth it!

Kostiantyn Turov
2 years ago

I was surprised, cause I didn’t believe that it is possible to get compensation for the lost connection flight. thank you so much, you are doing great job

LEONARDO PUGLIESE
2 years ago

Best experience ever talking about compensation. Punctual, fast, clear! Definitely best company to claim a compensation for delayed flight!

Marika T.
2 years ago

i had a very good experience working on my 15 hours delayed flight. It took no more than 2 month to receive a reasonable amount of refund, the questions company asked and documents, were reasonable no unnecessary papers going back and forth. definition tekst will recommend to work with Compensair

Cecilia Manuela Serbulea
2 years ago

Buen trato Dos meses pero alguna compensación te lo sacan me dieron 250 euros por el retraso del vuelo. En definitiva algo te devuelve. Gracias a la compañía

Estefania
2 years ago

I received a really good amount of compensation for my delayed flight and in a reasonable amount of time. I recommend it!

Josip Vrdoljak
2 years ago

Absolutely glad that I contacted them for help, it took about 2 months but I’ve managed to receive compensation. 10/10 – Love this kind of justice!!

cliente
2 years ago

Satisfied with the service. Got a compensation for a flight delay with Ryanair

Elina
2 years ago

Well, after my trip to US this year, my friend told me to write a complaint about flight being delayed by almost 5 hours. So I did. And compensa air helped me to get this compensation. This took about 3 months but still.

Maria
2 years ago

Accurate, fair and professional. I got my money back from a more than 5 hours delayed flight. Thanks a lot, Compensair!

Rolando Fischer
2 years ago

The whole process worked perfectly. It would be helpful if the airlines also worked faster. This is not the case with LOT.

Bernadette Smeesters
2 years ago

Of the refund amount due of 400 euros, the amount of 280 euros was transferred to my account. I did not have to approach the airline to obtain this compensation.

Lamin Jarjou
2 years ago

Perfectly done! Got my money to my account and the professionalism in this case has been amazing! 10/10

Xavi Barcelona
2 years ago

Una estafa y tomadura de pelo total! Me puse en contacto con ellos para reclamar un vuelo cancelado en mis vacaciones durante la primera época del covid y después de esperar y esperar y preguntar y esperar y después que me dijeran varias veces que la reclamación estaba en proceso y que seguro que recuperaría el importe del vuelo porque era un caso claro, después de más de un año y medio, va y me dicen que no pueden hacer nada por mi y que reclame yo directamente a la compañía aerea. Alucinante y vergonzoso es poco!

Tsvetelina Nikolova
2 years ago

We had a delay of our flight with Ryanair more than 5 hours in July. By means of Compensair we have received Compensation from the flight company. Best service and accuracy!

Ana Margarida Sousa
2 years ago

In july flew to Hungary with ryanair. Flights to go and come back to UK were delayed for longer than 2 hours each way. Compensair returned me 560 euros for the flights by the end of october. They kept a comission of 240 euros and did return 560 euros to us when no one else would do it thanks compensair 🙂

Taisia Pleshkov
2 years ago

The Compensair company took over all the work to receive compensation for the delayed flight. If you do not want to waste time and effort on contacts with an air carrier use the services of Compensair.

Марьяна
2 years ago

Нашла компанию случайно,выскочила реклама с ихними услугами на почте…а у меня как раз произошла ситуация с перелётом. Наш рей задерживали и переносили,ничего не объясняли.и нам с ребёнком пришлось ждать 6 часов…а так как у нас был транзит через Стамбул,еле успели на пересадку…я подала жалобу на Туркишьаэролайнс…через compensate.предоставила фото паспортов.фото билетов и посадочных талонов…да,разберательство шло три года,я уже и не думала,что получу компенсацию.и о ЧУДО,через три года ,я написала в компанию,и ответили,что деньги уже у них…и в течении 21 дня поступят мне на счёт. Деньги поступили.СПАСИБО ОГРОМНОЕ COMPENSAIR.я была приятно удивлена,что все таки получилось чего то добиться. Они молодцы…не оставили на полпути,когда Туркиш отказал…а подали опять иск…хотя в моем приложении,в билете..было указано,что компенсация не положена.Я рада,что у нас есть такая компания,что отстаивает наши правы.пусть и через 3 года.но деньги пришли.ОЧЕНЬ ПРИЯТНЫЙ СЮРПИЗ,КОГДА НЕ ЖДЁШЬ И УЖЕ ЗАБЫЛ)))главное хранить все билеты,посадочные талоны,и т д. СПАСИБО ВАМ.!РЕКОМЕНДУЮ !КОМПАНИЯ ЧЕСТНАЯ И ПРОВЕРЕННАЯ.А ГЛАВНОЕ,что с Вас за их услуги,они не берет денег.(только 30% от компенсации, когда выиграют Ваше дело)вы не чем не рискуете…

Иван Соколов
2 years ago

It has been four years since applying for compensation. There is still no result. I don’t recommend it.

Mariana Coelho
2 years ago

In 3 weeks they took care of everything and my money is already in the bank account without having to worry about anything. When i reached out to easyjet they didnt even answered to my complain and with compensair in 3 weeks everything was solved.

Customer j. grenfell
2 years ago

Absolutely recommend compensair, filed a claim with them against easyjet on 30th august and received compensation into my bank account on 22nd sept. Excellent.

Michael S.
2 years ago

Alles kompetent gelöst, auch wenn meine Bank beim Zahlungseingang Schwierigkeiten gemacht hat, und die Airline dementsprechend nochmal extra kontaktiert werden musste.

Gohar Abrahamyan
2 years ago

My flight from Vienna to Manchester was cancelled and thank to the prompt efforts of Compensair I received the compensation during shortest possible period after my request.

Solya Hasanova
2 years ago

After 3 years I got a 400€ compensation yesterday.

Mirna Azzam
2 years ago

I got a 400€ compensation yesterday Compensair is completely reliable and such a great company Don’t hesitate to try it, if there’s a case you will get money for sure even after 2-3 years

SD
2 years ago

Used such service for the first time. The claim does take a few months to be processed but I guess it’s absolutely fine as airline companies have to file the claim etc. I filled out the form in June and received money in September. The compensation was much more than the original tickets prices. The team replied to all my emails quickly, providing necessary updates. Recommend using them in case your flight had a delay.

Aleksandra
2 years ago

Excellent company regarding any inconveniences during your flight. They work fast, smart and with maximum efficiency. If you forget to submit any additional documents they’ll kindly remind you about that which is really nice and helpful. Only positive feedback!

Michael Litvak
2 years ago

It took less than 3 month and I got my compensation. All the process was very simple and fast, compensair got me updated all the way.

Andreas Hadjisergis
2 years ago

It took less than two month and I got my compensation

John Nordbö
2 years ago

Date of experience: August 12, 2022

Alexey Baran
2 years ago

It took a year, but I got my compensation from Bulgarian Air.

MKostov
2 years ago

Ich empfehle die kompetenten Dienstleistungen des Compensair-Teams. Das unerwartete Ergebnis hat mich sehr glücklich gemacht.

Marina
2 years ago

My flight from Yerevan to Vienna was delayed for 14 hours. As a result i missed my final destination all together, as the connecting flight was the only one available and no alternative was found. Compensair got me a compensation from Austrian Airlines through very easy process. It took 1.5 months to receive the amount. I am very happy it was taken care of by someone who knows what they are doing and i didnt end up claiming the compensation by myself. Thank you. The only downside was that according to law the the amount of compensation should be higher and i didnt get the explanation why it is not the maximum amount. And it was paid in usd instead of eur.

Erald Aliko
2 years ago

Great service! They provided information on every step of the claim. The whole process took only 2 months. Thank you very much guys!

Marek Vajdiar
2 years ago

My flight Dusseldorf-Munich was canceled so I got stuck in Munchen stayed overnight in a hotel and took a flight the next day to Krakow. To my surprise, my request for a refund was denied by many companies. Only Compensair managed it and I finally got my refund thanks to them.

Ivan
2 years ago

Verdaderamente muy rápidos y profesionales con el servicio. Mi más sincera enhorabuena con el trato y el resultado.

Foteini S
2 years ago

Really bad experience, at the end it wasn’t even an achievement of the company that I received the compensation (3 years after). Really annoying, emails all the time once that they wanted to receive their percentage, otherwise they answered me once in a few months…really to be avoided

Liviu BABIUC
2 years ago

I got a compensation for a cancelled flight. Was easy to use their services. Great support from their team! I really recommended Compensair!

Emily Gardner
2 years ago

My flight was delayed in February 2022 and although it took more than three months, I received my compensation of 600 euros. Great job, thank you!

Diana Star
2 years ago

This is the second time I have used the company’s services. The guys did not let me down and I was compensated again. Yes, the procedure is not very fast, but it’s worth it.

Luis Massano
2 years ago

Date of experience: June 07, 2022

Miss K, London
2 years ago

Travellers BEWARE!! I’m really surprised that UK gov let this Russian company to operate (although stated operate outside Russia – Singapore & London offices). It’s all misleading and I think my husband got the link when our BA flight was cancelled. In all panicking, my husband was trying to help by submitting a claim while I was doing it via BA website & Admiral (travel insurance). There’s nothing stated clearly that (1) Submit compensation claim via your airline first (2) Compensair charge 30% fee even if the claim is being pursued independently by yourself directly with the airline You better off submitting the claim directly with the airline and won’t get charge for it. If the airline rejected your claim, it is very very unlikely Compensair can help you anyway. It’s totally absurd that Compensair did nothing but requesting us to pay them 30% fee despite the claim was approved by BA directly against my direct submission to them and not via Compensair.

W A
2 years ago

very good service professional trust worthy compensair brought me my right back from airlines who made me lose one day and sleep on the floor in greece, but with the help of compensair i was able to get paid back. it might take some time, yes it took me 3 years to get my money back but the fact that compensair contacted me and returned my money after 3 years shows how trust worthy they are, with great service they reply to the emails fast. thank you compensair you are very recommended and we will spread the word about you

Ivan Skorikov
2 years ago

Got a compensation for a delayed flight. Easy to use service, great support team. Recommended.

Maksim Kozhemiakin
2 years ago

Great Company, perfect support.

Max Dorbeko
2 years ago

Получил сегодня компенсацию за задержку стыковочного рейса Тем, кто будет обращаться в компанию желаю терпения и своевременной подачи документов. У меня весь процесс затянулся года на 4, но в итоге компенсацию получил, мог бы пораньше, если бы занимался только этим вопросом Большое спасибо!

isabel ruiz
2 years ago

My friend and I bought plane tickets to travel from Spain to New York in April 2020. Due to the pandemia, it became imposible. I tried to contact the air companies to get our money back, but it was useless and frustrating. We decided to get in touch with Compensair, as they had big reviews. It was very easy to contact them, they didn’t ask for any money in advance and they kept us informed aborto the process. We have recovered our money back and we are very grateful to them. If we have problems again, we will use it with no hesitation. We definetely recommend them.

Vladimir
2 years ago

Very professional work of the company. Helped us to get compensation. Thanks a lot!

Anastassia Zaitseva
2 years ago

No update, no info, they don’t know what is going on with the case. Lufthansa flight, received court notification that LH owe me, compensair still says no info. Don’t recommend. Waste of time

Екатерина Гутова
2 years ago

Мне понравилось взаимодействовать с компанией. Помогли мне получить компенсацию за сильную задержку рейса. Особенно понравилось вежливое и корректное общение сотрудников компании.

Lourdes Zenaida Escober Ochoa
2 years ago

Excelente atención! En mi caso, tuve que esperar 2 años por mi compensación debido a la pandemia pero todo fue resuelto favorablemente de manera muy eficiente, me mantuvieron informada del proceso en todo momento, muchas gracias!

Kseniya
2 years ago

I lost my hope of getting compensation for trip to Bulgaria in 2019. Thank you. I will recommend your team to all my friends. Kseniya

Алексей Бурков
2 years ago

Thank you very much for the work you have done. I had little hope of getting compensation for the delayed Bulgarian airlines flight in 2019. I will recommend your team to all my friends. Алексей.

Monika Balayan
2 years ago

Thank you very much. Thank you for returning not only my money, but also my faith in justice.

Chubak Omorov
2 years ago

Thanks to the Compensair team I have finally received a refund from the air company! At first, I didn’t trust this company, but in the end, I get my refund. Thanks a lot!

office
2 years ago

Despues de recibir respuesta negativa por parte de Vueling y AENA (la responsabilidad siempre era del otro….) envié la documentación a Compensair y he recibido la compensación justa que establecen las compañías aéreas.

Марина Евдокимова
2 years ago

Highly satisfied,got all assistance and support. It took 6 months to get a refund from Turkish Airlines with their help. Good luck and all the best.

gulam kakhorau
2 years ago

Спасибо большое за профессиональную работу, не ожидал, дума и на этот раз обмануть турецкие авиалинии, получил слова Богу компенсацию ,пусть Господь поможет вам в вашей работе…

tomograph wert
2 years ago

My wife and me wants to say “thank you!”. We’ve got compensation for late flight wich was 15 Aug 2019. At first it seemed impossible, but after 2,5 year we got it! Thanks to whole crew of Conpensair! It works!

Нина Переломец
2 years ago

Не смотря на то что рейс был отменен в июле 2019, затем два года истории с ковидом, я уже и не надеялась. Но приятный сюрприз! Про нас не забыли! Пришло письмо что компенсация почти 700 евро! Отправила свои реквизиты и на следующий день пришли деньги! Огромная благодарность!!!

Jurijs Lilienfelds
2 years ago

Отличная работа !!! У меня было трудное дело с трудной авиокомпанией. Никто не хотел браться за моё дело и только “Compensair” сказали , ДА мы берём ! Дело длилось почти 3-и года и положительный результат,я получил компенсацию. Хочу поблагодарить всех кто трудился над моим делом. В следующий раз обязательно обращусь опять к вам. Всего самого наилучшего. Юрий

Kira Morgunova
2 years ago

Good experience. Received the compensation, though years passed but this is true that is was also due the COVID situation. Would highly recommend.

Александр Назаров
2 years ago

Сегодня получил компенсацию за задержку перелёта из ЛА в Варшаву. Летел в октябре 2019 года, получил в марте 2022. Столько событий произошло, но не забыли. Большое спасибо комрании Compensair за заботу о пострадавших во время перелетов

Valentina Solo
2 years ago

Спасибо, компенсация получена в течении 2х месяцев

Yerkin Dlimbetov
2 years ago

I did not believe in the beginning that it is possible to receive the compensation for the postponed flights. But Compensair made magic. And finally I received the finds for all our troubles during the trip.

Alexey Belousov
2 years ago

Very fast got a compensation for my delayed flight. Very good and responsible company stuff. Thank them very much for that useful service!

Alexander Sarkisov
2 years ago

It was great,thank you for your assistance,i have received the compensation.

Антон Дураковский
2 years ago

Мошенники! Жулики!

Lina
2 years ago

Excellent team, always prompt reply and assistance, offered different solutions for receiving money!

Enrique Mesa L.
2 years ago

Terrible experience, almost a year ago the airline agreed to pay and you MUST fill a form so the airline transfers the money to Compensair. I did so, and never saw my money. For me thats way more than shady. Watch out!

Андрей
2 years ago

Спасибо большое за сотрудничество.Получил компенсацию 260€.

ИВАН ГРОЗНЫЙ
2 years ago

Это невероятно! Срустя даже 2, 5 лет со дня моего обращения в эту контору, на днях мне перечислили 600€, это кл пенсация за задержку рейса, из-за которого мы опоздали га самолёт в Париж! Спасибо Вам, большое!

Eriks Ozollapa
2 years ago

Thank You, god compensation for late flight during pandemic – thatsbimpressive even tho at first it seemed impossible

Лена Лена
2 years ago

Молодцы ребята, сработали отлично и очень быстро. Заявка на возмещение денежных средств за отмену рейса Турецких Авиалиний была отправлена мной 19.10.2021, а 13.01.22 деньги были на моём счету. К документам,которые запрашивали Compensair, были все данные об отмененном самолёта, копии билетов, паспортные данные,копии паспортов, данные моего счета. Сумма,которую Compensair отсудила у Турецких авиалиний составила 1800€ за троих,30% от данной суммы-вознаграждение Compensair за проделанную работу,остальное моё. Без забот и хлопот. Изначально, я была скептически настроенна и не очень верила в успешное и честное завершения данного дела, но в конечном итоге все закончилось благополучно. Все счастливы. Поэтому, от лица нашей семьи, выражаю огромную благодарность сотрудникам компании Compesair. СПАСИБО ! С уважением, Елена

Alina
2 years ago

Thank you very much for help! In 2019 we had flight delay and Compensair helped to us get compensation no matter what it was 2 years ago and covid detained to get compensation quickly. Best regards, Alina&family

Konstantinos Malliotakis
2 years ago

they respond very fast and they solve all the problem we had very good communication

Антон Yatsen
2 years ago

Благодарю команду Compensair за продуктивное сотрудничество. Работа выполнена, компенсация получена в полном объёме. Рекомендую.

Franz Weigert
2 years ago

Danke hab mein Geld nach über 2 Jahren von Urlaub zurück bekommen …!

Julia
2 years ago

Thank you very much to Compensair for their huge work done. It took 3 years to get the compensation from TapAirPortugal but finally they succeeded and I got money. You are the best!

Вадим Шмарин
2 years ago

Наверное моя история будет рекордсменом по длительности получения компенсации. Летом 2016 года “Аэрофлот” отменил рейс Дрезден-Москва, на котором должны были лететь мы с женой, и вместо него нас перевезли в Берлин и посадили на собственный рейс оттуда, в Москву попали с задержкой часов 7 (точно уже не помню), помню что из-за этого мы (а с нами и ещё 2 родственника, которые ждали нас с документами) пропустили следующий рейс (другой авиакомпании, так что Аэрофлоту ничего предъявить было невозможно). Ни на что особо не надеясь, обратились в Compensair. Периодически, раз в год или 2 получали от них сообщения (то с чем то согласиться, то ответить, что готовы продолжать “дело” или что-то вроде того). Давно уже и думать забыли… В общем в декабре 2021 пришло сообщение, что нам готовы перечислить 600 евро, что и выполнили (в рублях) на следующий день после того, как мы ввели реквизиты счетов. Если вспомнить, то примерно столько же мы потратили на билеты, которые нам пришлось докупать самостоятельно из-за того, что пропустили следующий рейс. Очень приятно, что даже спустя столько времени про нас не забыли и довели дело до конца. В общем, всё правда, могу с уверенностью рекомендовать эту компанию (да и в общем то особого выбора у нас и нет, авиакомпании даже разговаривать не хотят на эту тему, мы пытались обращаться)

AA consulting group
2 years ago

В 2019 году задержали наш рейс Turkish airlines, целых на 35 часов. Первое время ждали очень, постоянно заходили на сайт, были на связи с консультантами, и в какой то момент просто забили. Думали, что лохотрон. Но 2 года спустя, неожиданно все, нас 9 человек начали получать письма с просьбой выслать реквизиты. Я очень удивлена, 2 года спустя, мы получили наши 600€. Спасибо команде компенсэйр, за проделанную работу

Игорь Симов
2 years ago

These guys do their job very professionally. Thank you!!

Макс Лу
2 years ago

Я глубоко благодарен всей команде Compensair, мои обращения Turkish Airlines, не привели к результату, точнее привели, меня там “отшили” в достаточно грубой форме, за то, что они за 2 дня до вылета “перенесли” мой рейс на 1,5 суток позже…из Стамбула в Сан-Паулу…то что у меня там пересадка дальше…то что забронированы отели никого не волновало, я получил четкий ответ -это ваши проблемы…но благодаря Compensair, через пол года их борьбы с турками, я получил 600€ компенсации…и тут дело даже не в 600€ а в хамском отношении турецких авиалиний к своим клиентам!!!огромное спасибо юристам компании, и всем причастным к этой победе!

ka mel
2 years ago

Thank you compensair team ,it take a long time ,but finally we have got the compensation. Thank you again .

sascho
2 years ago

Thank you Compensair for your support and availing the compensation, even after more than 2 years of processing time. Highly recommended, especially for “exotic” issues with airlines which are not easy to deal with!

Bilal
2 years ago

Grand merci à tous les collaborateurs de Compensair, pour l’efficacité de leur service, leur disponibilité et leur professionnalisme.

ANDREI GHERMAN
2 years ago

Great company!!! We didn’t expect but after almost 3 years , we get our compensation back!!!! Big thank you to all team of compensair!!!

Olga Leonidova
2 years ago

Спасибо! Wizzair отказал в компенсации, сославшись на форс мажор. Я обратилась в Compensair и они отсудили для меня компенсацию. Очень благодарна!

Anzhela Kazakova
2 years ago

Благодарю за ваш профессионализм и скорость. Вы-супер!!!! Спасибо!!!!

Sjef Heeswijk
2 years ago

After being denied for a compensation when I directly contacted Turkish Airlines. I got in contact with Compensair. They go all the way, into court as well. After a bit more then 2 years I got my compensation on my account. Excellent job this team does.

Rui Santos
2 years ago

Obrigado pela ajuda, muito bom serviço e profissionalismo.

Ольга Шкода
2 years ago

Более 2.5 лет ждём компенсации за задержанный на сутки рейс Vueling от Compensair. На самом деле, я понимаю, что ответственности у Compensair нет абсолютно никакой. Мы предоставили им все необходимые документы, а они нам не дали никакого подтверждения своей деятельности, например номера судебного дела. Мы вынуждены верить только их словам. Я не вижу никакой гарантии того, что они ведут дела честно. Советую все- таки в таких случаях обращаться в авиакомпанию напрямую. Наверное шанс поучения компенсации будет выше.

Пкф Конкорд
2 years ago

Спасибо большое вашей компании Спасибо большое вашей компании, очень был рад получить от вас емэйл. Желаю процветания вашей компании !!!

OLEG VLAH
2 years ago

Спасибо большое вашей компании, очень был рад получить от вас емэйл. Желаю процветания вашей компании!!!

Darko Velkovski
2 years ago

Hi , I have recived 300 euro on my bank account from Compensair . So if your airline made you and issue with connection flyght like in my cause and loose my connection . Compensair are legit company I can say and thay made a great joob , Compensair thanks for getting me funds out of this , best wishes and all the best Darko

Sels
2 years ago

Ребята, не ведитесь на этот развод. Суть в том, что вам в один из моментов подсунут под роспись доверенность, и после этого только отписки. Денег вы не увидите, а пацаны заработают.

Ioan Mircea
3 years ago

I didn’t expected after 3 years to solve this issue with Blue Air company. It looks that Compensair has a great team and did a great job. I received my compensation yesterday. Thank you and congrats!

Tomáš Erben
3 years ago

Almost 2,5 years ago I submitted a simple case to be taken care of by Compensair. In the meantime I have heard from you only to repeatedly submit some paperwork, including my passport. Is 2,5 years a standard waiting time not to receive any feedback? Shall I wait next years to have my compensation fully ruined by inflation? Thank you for your response.

Абзал Молдабаев
3 years ago

Благодарю компанию Compensair за то, что я смог получить компенсацию. Хоть и прошло два года, но все же очень приятно, что не забыли и не забили)

Наталия Титушкина
3 years ago

Мы должны были вылететь Москва – Дубай Номер рейса: TK760 2020-10-10 , авиакомпанией Turkish Airlines (TK) ,( Москва – Стамбул , Стамбул – Дубай) , за 35 часов авиакомпания Turkish Airlines (TK), оповещает нас , что плечо Стамбул – Дубай отменяется, мы не смогли осуществить свой отпуск т. к нам даже не предложили альтернативный рейс , за такое короткое время билеты не возможно найти или за очень не подъемные денежные средства, мы подали претензию в Compensair , ждали ответа почти год, и 01.10.2021 г. , нам пришел ответ , что наше дело закрыто , в связи с тем, что по причине не зависящей от авиакомпании Turkish Airlines (TK), рейс был отменен, Ответ не понятен, более того , что рейсы Москва – Стамбул осуществлялись и год назад и по сегодняшний день, напрашивается мысль , что на тот момент у авиакомпании Turkish Airlines (TK),не было авиасообщения и нам продали за ведомо ложные билеты. Compensair , нам ответил Деньги не положены , хотя мы им выслали все доказательства . Не советую тратить время, Compensair, не в силах , доказать авиакомпаниям , может у них просто слабые юристы?

Neli B
3 years ago

Highly recommend.Second time that I use Compensair.The fist time the compensation was in my bank just in few weeks,the second time took more time but understandable since we all know this process takes it time.Im more than happy with their service.And their team always answered back whenever I asked how was going my case.I will choose it again and again

Alexander Kaplunovsky
3 years ago

My TAP Portugal flight from Rome to Lisbon has been canceled. I have been asked to take the next TAP flight and my connection in Lisbon must be lost. That was three years ago, I completely forgot about it, and today a surprise of 300 euros awaits me. Thank you, Compensair!

Denis Uzlovskiy
3 years ago

Сильно задержали рейс в январе 2020 года. Обратился в Compensair. Долго ждал и дождался! Получил компенсацию за 2 пассажира. Получилось больше, чем я потратил на авиабилет. Рейс был Лиссабон- Рио де Жанейро. Спасибо!

Kundyz
3 years ago

Two years ago my flight from Budapest-Moscow-Almaty was delayed. Then I found Compensair and sent my request just to see if it works. I didn’t believe that it would work, but after 2 years I got my compensation. Of course, it took a long time, but having compensation is worth it. Thanks to all Compensair team.

Carlo
3 years ago

They say that my flight from Istanbul to Moscow is not allowed for compensation, but in fact they just don’t want to work with Montreal Convention, because it is hard. They just accept only EU flights, because it is easier. Useless and lazy company in case your flight is not in EU.

Татьяна
3 years ago

Вот уже два года прошло как я, по совету знакомых, обратилась в данную компанию, регулярный рейс Турецких авиалиний был задержан более шести часов, о чем я подробно описала, приложила все запрашиваемые документы. В течении этого времени неоднократно запрашивала о ходе дела, всегда получала отписки в плане “обращались в авиакомпанию, подали в суд” и т.д., а по прошествии двух лет мне задают вопрос задержали рейс или отменили. Так как назвать эту “работу” на протяжении двух лет? Через некоторое время получаю ответ, что мой случай не попадает под действие регламента, хотя в самом начале сообщали, что все нормально и вполне реально получить компенсацию. Вот такое вот отношение, такая “работа”. Так что ищите более надежные варианты, если хотите, чтобы Ваш вопрос о компенсации был решен, обращайтесь к более надежным помощникам. Мне видимо не судьба, так как время упущено. С уважением, Татьяна.

Alex
3 years ago

it took some time but u did it …thanks, i was really suprised when i got email . i recomend this to everyone …its worth a wait 🙂

Natalja Leksina
3 years ago

Date of experience: October 12, 2021

Georgios Fotopoulos
3 years ago

After my cancelled Wizzair flight and negative reply for a compensation from Wizzair customer support I have contacted with Compensair. Two months later 175 euros out of 250 euros arrived to my account. Communication with Compensair was ideal and really fast. I would highly recommend if you want to save time and you are ready to pay 30% of your compensation for this.

Lucia Marian
3 years ago

Ужасная компания. Не обращайтесь ни в коем случае, уже более 2-х лет жду от них хоть кагого ответа. Ничего. Когда обращаюсь с письмлм всегда один и тот же ответ. “Наши юристы работают” и все.

Дмитрий Воронецкий
3 years ago

When you complete a request for compensation for flight delay or cancellation, they will ask the airline to pay the compensation, the airline will refuse, but compensair will not go to court or the authorities in order to protect your rights. This means you should claim your compensation yourself directly from the airline. My experience with claiming compensations was the following: 1. Vueling agreed to pay when contacted directly 2. Air Baltic refused with a contrived reason and Compensair couldn`t do anything 3. With Finnair, Compensair couldn`t do anything, but I received 50 euro directly as a compensation for extra expenses, without Compensair help 4. Wizz Air refused to pay when contacted directly, and I doubt that Compensair will be able to do something Compensair can`t even explain why I can`t get a compensation in my case – they simply say that the flight was cancelled due extraordinary circumstances, without describing which.

Natasha Labunska
3 years ago

Ower flight was delayed and we decided to contact compensair to get the compensation. So we signed a couple of documents. Sent them screenshots of tickets and forgot about it. What a surprise it was to receive 200 euros after a couple of years. Good work

Evgeniy
3 years ago

My flight with WizzAir was delayed more than for 23 hours. I filled out the form to Compensair and I got the refund in my account in two monthes for all family (3 people). For all my mails I’ve had answers from Compensair team. Thank you!

Justin Sasso
3 years ago

I love these guys I have used them several times!

Тарас
3 years ago

Долго и безрезультатно. Будут заговаривать зубы и ничего не делать. Лично мне сейчас “возвращают” деньги более года. Одни их сотрудники пишут, что дело с июня находится в суде города Софии (собирался лететь Bulgaria Air) и рассмотрение планируется до конца лета (сейчас конец сентября). Другие сотрудники пишут, что нет… юристы до сих пор решают вопрос в досудебном порядке. А авиакомпания сообщила при моем личном обращении, что деньги им были перечислены еще в июне. Вот такие помощники. Не обращайтесь к ним.

Игорь Магар
3 years ago

Я жду решения уже третий год. Со стороны Compensair полная тишина! с

Polina
3 years ago

My flight with WizzAir was delayed more than for 23 hours. I filled out the form to Compensair and I got the refund in my account less than in one month. Highly recommended!

Maria Isabel maturana
3 years ago

Estoy súper contenta,!! gracias a vosotros después de dado todo por perdido ,tras realizar la reclamación con vosotros y enviaros todos los datos pedidos,después de mucho tiempo me llego un correo por parte vuestra,donde se me comunicaba la gran noticia,había una compensación a nuestro favor por parte de la aerolínea,no lo podía creer después de tanto tiempo. Ya e recibido la compensación y solo me queda decir muchísimas gracias por vuestro trabajo.100×100 fiable y recomendable.gracias compensair.

Марина Захарова
3 years ago

Спасибо, я получила компенсацию! Правда прошло после подачи заявки полтора года и я как-то уже и не верила. А тут, вот и пришло! Приятно! Если что, будем обращаться уже по проверенным путям!

Лариса
3 years ago

Date of experience: September 14, 2021

Владимир Б
3 years ago

Спасибо за компенсацию за задержанный рейс! Хоть и через два года после обращения(всё-таки думаю, что это связано с пандемией короновируса и всеобщим локдауном), но деньги получили.

Yury Sudarev
3 years ago

Получил компенсацию за себя и жену, востребованную с Алиталия за задержку рейса по претензии, поданной ещё два года назад. Длительное ожидание списываю на ковид и сложности, связанные с ним. Респект и уважение Компенсэйр за их работу, жду от них очередной компенсации от Эйр Френс.

Olga Kudrjavceva
3 years ago

Thank you for the great job. I have received compensation. Many thanks!

Jelena
3 years ago

Compensair made a good job,I received compensation for a cancelled flight.Thanks!

Maksym GS
3 years ago

Не обращайтесь ни в коем случае! Пытайтесь сами добиться компенсации от авиакомпании. Это шарашкина контора и развод. Уверен что отзывы они сами о себе пишут. На деле мою заявку не могут ни как рассмотреть аж с февраля, мол вообще дело в работе. Вот только авиакомпания мне ответила что уже все давно выплатила на счета compensair. P.S. После получения ответа на этот комментарий у меня почему то нет возможности ответить, но есть возможность дополнить свой предыдущий комментарий. Дорогой Compensair. Во первых, вы должны знать что у вас происходит, как вы говорите, в вашем «финансовом отделе», а во вторых, к вам обращаются что бы сэкономить время, а не потратить его в бесконечных переписках с вами и с авиакомпанией. В третьих, если вы отвечаете: «авиакомпания согласилась выплатить компенсацию», а через три месяца пишете: «ждём ответа от авиакомпании», а ещё через три: «авиакомпания отказывается платить» то это уже вас характеризует как недобросовестную организацию. Поскольку авиакомпания обязана ответить на все письма в течении 3 недель, не более. К вам уже были направлены все письма и думаю, вам это известно. Следующий шаг это адвокат с иском на вас.

Amandine HINCKER
3 years ago

Super, compensair a réussi à nous faire indemniser pour un retard de vol auprès de Turkishairlines; merci

Juan Carlos ARELLANO
3 years ago

Très bonne communication, réponses rapides de la part de l’équipe, professionnalisme et efficacité pour récupérer les compensations. Sans Compensair et leurs avocats, il est quasiment impossible d’obtenir réparation par soi même. J’en ai fait l’expérience avec IBERIA. En résumé, Compensair s’occupe de tout et vous n’avez qu’à attendre, parfois longtemps mais cela en vaut la peine. Encore merci

Igors Sudnisnikovs
3 years ago

Честно не верил , но написал им, и в итоге не пожалел !!! Супер команда ,отличные вежливые сотрудники . Спустя время , прислали компенсацию , за рейс.. Всем советую

Oleg Shmutov
3 years ago

Обратился в Compensair первый раз все было вежливо и понятно на их сайте. Фирм много выбирал по отзывам. Сам не верил но это мне ничего не стоило. Самолёт уже был на прогреве и вдруг всё заглушили и попросили всех выйти. Сломался. Наверно хорошо что так произошло перед взлётом. Вылет перенесли на следующий день. Фирма сделала свою работу и была получена компенсация. Спасибо что есть такие люди кто этим занимается!

Bb Bb
3 years ago

received compensation from wizZair through this company

Nelly Adamova
3 years ago

I tried with these guys several times in the past, it did not work, but the circumstances around the flights were different. This time I didn`t count on anything positive much, but amazingly: I filed the papers with Compensair 15 min after I learned about the 3h5m delay of my flight, and 4 months later I am notified by them that they will send me the money (minus 30%, of c, which I knew of and is even not so much for the job they do!)!And 1 day after I see the money landing on my account. So this time I have nothing but praise for them! Way to go!

Ольга
3 years ago

Одни факты: 19го марта 2020 не полетела ЭрФранс (20го президент объявил карантин). Обратилась за помощью в Compensair – с меня взяли подпись, что я разрешаю обратиться и ПОЛУЧИТЬ компенсацию. Через пару месяцев сообщение: ЭрФранс вам отказали, мы подаём иск в суд. ГОД спустя – ЭрФранс вам отказали, мы закрываем ваше дело. Это после штук 6 напоминаний и каждый раз одинаковые отписки – рассмотрение занимает от 3 до 6 мес, потом от 6 до 12 мес. И НИ ОДНОГО документа! Ни об отказе ЭрФранс, ни о передаче дела в суд, ни об отказе суда: нет возможности внутренние документы разглашать. Даже по твоему делу тебе ничего не покажут. Подробности: сама я не смогла обратиться в ЭрФранс, так как купила билет через агентство. НО: электронный чек у меня выписан на ЭрФранс, агенство даже не видело этих денег. И с таким свидетельством проиграть иск? Самое вероятное – Compensair просто прикарманивает крупные суммы (мой билет был 1000евро), возвращая билеты по 100-200евро.

Ирина
3 years ago

Спасибо, получила на днях выплату компенсации. За свои услуги берут 30%.

Enrique Mesa
3 years ago

The got m’y compensar 4 motns ago and never paid me. Thats stealing

R “Seaman” T
3 years ago

You can fully trust this team. Best support and well opportunity!

Кирилл Желваков
3 years ago

Обратился за компенсацией за задержку рейса в 2018 году из Болгарии в Россию, более чем на 5 часов. Работа с авиакомпанией затянулась, но по итогу компенсацию выплатили в 2021 году, спустя 3 года. Сотрудники отвечали на все вопросы. Дополнительно привлекали болгарских юристов из-за пандемии для продвижения дела. Работой компании доволен

Aleksandrs
3 years ago

The highest standards like always. All my requests for compensation have been successful. Thanx

Olga
3 years ago

Прекрасная компания! Получили компенсацию, правда через три года после полёта, но юристы компании молодцы, не бросили наше дело, боролись до конца. Мы довольны! Желаем вам процветания и успехов в работе!

Наталия Кутовая
3 years ago

Рейс был аж в 17ом году, подала заявку сразу же – 2 года статус не менялся, исходя из того что срок годности заканчивался и я рисковала вообще остаться без денег -отправилась в эйрхелп, компенсейр не счет нужным информировать меня о статусе моей ситуации. В итоге в 19ом эйрхелп выбил мне компенсацию в 250 евро из которых 50% они забрали себе, а теперь вот в 21ом и компенсэйр решил взять свои 25% по сути ничего не сделав. В итоге из 250 евро мне достались порядка 60ти. Может кому-то и выплачивают быстро – тут не мой кейс абсолютно. Вывод: сюда не ногой, прошло почти 4 года и никаких телодвижений не наблюдалось – только кроме заплатите. Плюс еще нюанс – если авиакомпания добровольно все возместит, компенсэйр тоже заявит свои требования на эти деньги, даже если ничего не сделают.

Dyadyshka Domingo
3 years ago

Дело было лет 6-7 назад. В Барселоне задержали рейс на 3 часа, в итоге еще и на другой самолет посадили. Вообщем, наткнулся в интернете на рекламу этой организации и подал заявку. Я и не думал, что все удастся, однако все это время команда Compensair вела мое дело, иногда присылая документы на подпись или просила прислать сканы своих документов. В итоге я получил компенсацию, пусть и через 6 лет, но это того стоило) Спасибо большое вам, уважаемые Compensair)

Наталия Кузьменко
3 years ago

Два года ждала компенсацию. Рейс был задержан более чем на 10 часов. Морочили голову, пока авиакомпания не стала банкротом. И теперь, в связи с этим, авиакомпания отказывается выплачивать компенсацию. Организация нулевая. Согласно правил, эта организация обещает в течение 2х месяцев разрешить вопрос с авиакомпанией, но по факту только через год, они якобы подали в суд. Никакой информации, никаких документов, ничего. Зря потраченное время. Лучше бы обратилась к другим и получила компенсацию вовремя.

corri_e
3 years ago

Делал заявку по задержке рейса 29.05.20 и с тех пор никаких сдвижек. Прошло уже 1.5 года, а мне все говорят, что когда-то вам напишет юрист. Другие пассажиры, которые пользовались иными площадками для возврата, уже давно получили свои деньги. А эти все кормят завтраками

Anrew
3 years ago

Hi all, My case is over 2 years old and whenever I chase compensair I get the same answer – it is in a queue to be sent to the court. They have never got in touch with me; I was the one who kept chasing for an update. After 2 years I still have not received compensation or at least a plan on how we can get it and what is the actual status of the case. Very very poor communication and no activity on the case at all. I would not suggest using this company, as there is no customer service.

Виктория Лисицына
3 years ago

Обратилась в компанию в марте 2019, задержка рейса Спб-Барселона. Информацию о том, что готовят иск в суд, специалисты компании сообщают мне с октября 2019 года. Мне кажется почти 2,5 года довольно долгий срок для составления обращения. Работой компании не довольна. Лучше сделайте работу!

Lusia
3 years ago

After 10 month of waiting compensair transfered money to my account. Need to mention, that communication with team was great, they were always available. The only disappointing thing was that they didn’t warn me about 30% that they take from refund, which was big surprise. You need to talk about is before you start process,not when you transfer money, simple negotiation. Besides that thank you compensair team.

Jansone Jana
3 years ago

Excellent service. Thank you for great support.

Eric Butruille
3 years ago

After some frustrating months battling on my own to get compensation, I went through the process of submitting a request through Compensair, though NOT going through with my application when I realized in the small prints, that the payment was 10% of the refund. All these months I heard nothing from them anyway, and no trace of the officialisation of my “commitment” to them, and after mails and tweets back and forth with my TRAVEL AGENT, THEY told me that Iberia had finally agreed to go on processing my reimbursement. End of April, I FINALLY get my refund, and suddenly 3 weeks later, Compensair shows up to ask me to pay my fee !!!! This is an enormous crookery !!!! Shame on them !!!

Katerina Tokareva
3 years ago

В июле 2019 был задержан рейс на 15 часов. Нас летело много. Обратились в компенсэйр для выплаты компенсации. Долго бодались. В итоге всем кто обратился (по тому коду бронирования) уже давно все выплатили, а меня кормят обещаниями, и что до сих пор идёт суд, и авиакомпания не выплачивает деньги. Подала запрос напрямую в авиакомпанию, те в ответ прислали ответ с бумагой, о том что деньги уже давно направлены в компенсэйр. Уважаемые компенсэйр, где деньги?

Tania González Fernández
3 years ago

More than a year since I claimed a flight with Compensair. It is shameful!

Olga
3 years ago

Обнадёживают, обещают только вычеты процентов, а в итоге требуют выплату огромной суммы на оплату адвокадских услуг, так как дело не выиграли ! И всё это на законных основаниях !

Юрий Шубин
3 years ago

Всем добрый день. Пока не могу сказать ничего плохого про данный сервис, т.к. его представители идут на контакт, ведут переговоры со мной, и так же быстро отвечают, когда я обращаюсь, что очень приятно. Один минус пока вижу, слишком все долго происходит. Но опять же, винить в этом Компенсэйр не могу, так как сам не по наслышке знаю, насколько долго может затягивтться выплата компенсаций авиакомпаниями. Один момент смущает: спустя более чем 1 год, от Компенсэйр пришло письмо, что компенсация получена, и мне необходимо указать реквизиты для ее получения, с вычетом комиссии. Реквизиты указал, заявку на выплату приняли, и указали, что деньги придут в течении 21 дня. Но прошло уже 3 месяца, и ничего. Пока надеюсь, что вина в этом не Компенсэйр. Жду дальше. Как только все закончится, поменяю отзыв и кол-во звёзд. А вот как и сколько, зависит уже от Компенсэйр. Всем добра и приятных путешествий)))

Melania Mell
3 years ago

Hi! March last year i got a ticket cancelled,a few days later i got in contact with compensair. Ever since,one year now , everytime i ‘d ask if they have any update on my case ,i’d get the same answer : a legal action is being prepared on my application.Really? This has been happening for a year now and im really dissappointed.

Fabio Lopez
3 years ago

easy to do and perfect comunication of the new events during the process with alerts mails too.

Edward
3 years ago

Обратился в компанию год назад, ровно, через неделю начали приходить письма что деньги за рейс отменённый вернули, рейс кстати из Праги в том году был отменён. В итоге ничего не пришло, а вернули деньги мне сама авиакомпания, через год вы снова мне пишете на почту что деньги поступили и просите комиссию оплатить, не занимайтесь херней.

Андрей Синявский
3 years ago

Great service. I have personally corresponded with Ryanai for 10 months. Only with the help of Compensair was able to get the money back in a short time. I recommend!

Марк
3 years ago

Задержка рейса была в январе 2019, два года переписок, разного рода документов, а потом сообщение, что деньги были перечислены, хотя, никаких средств не поступило на специально открытый для этого действа счет и требование выплатить 25%. Я бы и рад, но 25% от ноля это ж ноль. Пока ответа вразумительного не получил.

Jevgenija Jerofejeva
3 years ago

Вообще обнаглели! Не заделав не какой работы, они требуют 25% от суммы которую мы получили с помощью другой компании!!

Силаева Тамара
3 years ago

При отмене рейсов в марте 2020г.по всему миру в отчаянии написала и в Compensair.Целый год переписывалась с Люфтганзой,отправляла письма с обращениями в суд.Каждые 2 недели методично клевала мозги всем,кому возможно.Наконец -то,в октябре(год спустя после приобретения билетов) Люфтганза прислала оператору платформы возврат.Еще с октября длилась моя претензионная работа по взысканию уже полученных денег с оператора на себя.И сегодня после всех годичных мытарств Compensair решил поучаствовать в дележе !Письмо с требованием оплаты прислали,дескать деньги получены.Причем здесь Команда Compensair??????С какого боку?Интернет -мошенники!Если вдруг еще придет от Команда Compensair какой-то знак,напишу еще на 100 сайтов,чтобы люди четко понимали процесс обмана.

Justin Sasso
3 years ago

Compensair is great. Me and my business partner have used them SEVERAL times with great success. However, sometimes the process take longer than expected, rest assure you will receive your refund eventually.

Sergey Glukhov
3 years ago

Летели KLM из Цюриха в Калгари через Амстердам. По вине KLM не успели на стыковку – подал заявку в эту компанию. Подача заявки достаточно быстрая и простая процедура, все онлайн. В итоге после суда компании удалось добиться возмещения от KLM в 600€. Колл-центр отвечает быстрее в вотсапе, общался там по всем вопросам. Процесс не быстрый, нужно набраться терпения, у меня занял более года (у кого-то быстрее, у кого-то медленнее), но и про процедуру я забыл и не принимал никакого участия. Деньги пришли только сегодня за вычетом комиссионных (25%). 4* за долгое ожидание перевода, после сообщения, что компания получила мои деньги от KLM, прошло около 4-5 месяцев до момента перевода. В остальном – отличный сервис. Благодарю за работу.

Volodymyr
3 years ago

Около года жду рассмотрения заявки, никак не могут принять решение по обращению в суд

Елена Силина
4 years ago

Хочу поделиться своим опытом: в июле 2020 должна была лететь в Турцию, но все отменилось.В Turkish Airlines совершенно невозможно было понять как получить компенсацию или ваучер. Случайно нашла сайт compensair.com и заполнила на нем заявку. Там бл выбор – заплатить какой-то процент от стоимости билета или 15 евро. Решила, что 15 евро не жаль. На некоторое время забыла обо всем этом и вдруг получила от них письмо с вопросом, вернули ли мне деньги. Посмотрела на карту – да! Все вернули. Огромное спасибо!

Polina
4 years ago

This is the best company for save my money and return my rights. It’s returned my money and helped me get compensation (300€). Thank you very much.

Mohak Ghadia
4 years ago

Excellent work, Great communication and no cheating. Trustful

Viktoriia Halaida
4 years ago

Просто мошенники. Заявка отменила, все равно сняли деньги

Vladimir Ru
4 years ago

Задержка рейса турецких авиалиний. Май 2019 г. В Фейсбуке наткнулся на компенсэйр . Что пообещали. Выплатить компенсацию в размере 400 € каждому. Мне и жене. Подтвердили – получите по 400€ Ок. Всё сделал как надо. Жене пришла компенсация 300€ через некоторое время .Мне также 300€ только через полтора года. В течении от этого времени переписка с компенсэйр . Вы получили и компенсацию по нашим данным . Просьба оплатить нам комиссию. На днях письмо. По нашим данным вы получили компенсацию 1200€ , просьба оплатить комиссию 150€.. То есть компенсацию мы получили не по 400€ а по 300€ Требуют оплатить… Это что за… 400- 25% компенсэйр это как раз 300€ Но нет оплатите 150€ … Компенсация пришла от турецких авиалиний . Не от компенсэйр.. Так , что подумайте прежде чем связываться с этой компанией. Считаю это введением в заблуждение. Обращаться в суд ?

Kindżaja
4 years ago

I paid the commission and got no compensation. this is absurd!

Sonja Kulier Dordevic
4 years ago

You did a very professional job. All recommendations Thank you!

Jelena Grdinic
4 years ago

Thank you for everything, great comunication

Sergejs Sidlarovics
4 years ago

my claim We have contested the airline’s refusal. It the airline does not respond within 30 days, we will consider to file a claim to consumer protection agencies Last updated on 2020-03-04 How you can see that now is 29.09.2020 and when i was asking the all the time saying that i need to wait they will conatct with me… already passed long time and no any information….. and when i asking to cancel the claim i will use other company the sendi me the agreement: According to the User Agreement : 2.6. The Client has the right to terminate the Contract within 7 (seven) days from the date of its conclusion unless Compensair sends relative documents to the airline within these 7 (seven) days. 2.13. The Agreement terminates, when: 2.13.1. Compensair has successfully recovered Compensation/Refund in accordance with the Client’s Case. The agreed sum was transferred to the Client with a deduction of an established Service Fee. 2.13.2. Compensair has established that it would be futile to continue to pursue the Case after conducting an in-depth review of the case and has advised the Client to stop further work. Dont use this company!

Jorge Luis Chaves Rodriguez
4 years ago

I got compensation I got compensation, comunication was excellent. Thank you for everything.

Leire
4 years ago

Me han llevado 3 reclamaciones y las he cobrado enseguida. Si no fuese por ellos todavía me estarían mareando las compañías aéreas. Muchas gracias por todo. Si me hace falta en otra ocasión sin duda volveré a recurrir a ellos.

Kate
4 years ago

Professionals! We’ve received the compensation. Thank you, guys 🙂

Nedzla
4 years ago

I got compensation, comunication was excellent. Thank you for everything.

Kristine Teplova
4 years ago

I’ve got my compensation. Thank you compensair.

ANTONIO CASTILLA SPA
4 years ago

Date of experience: September 08, 2020

Wera Czajka
4 years ago

Got compensation but if it wasn’t me checkin for the update I would have no idea actually got it. No email notification or anything. Although from then on got the money within a week from providing bank details

Ryszard
4 years ago

Professionally, responsibly and quickly. I am really satisfied with our cooperation.

Adam Ouaskarmoudi
4 years ago

Muchas gracias . Lo recomiendo al 100/100

Arnaud Vercammen
4 years ago

Perfect… Refund received

Núria
4 years ago

Great job! Last march 20th, I was in Vietnam, and my flight ticket was cancelled to go back at home. Flight Company didn’t accept to refund, only accept change flight date, I contact to Compensair, and they get it, totally amount Totally, recommend.

Linda Dawn Feher
4 years ago

My flight to England was cancelled in April, due to the Covid-19, I contacted Austrian Airlines for a refund and was offered to make a re-booking, which I did not want, I sent a few emails and no reply, no answered calls. Correspondence from Austrian Airlines was non-existent. Compensair helped me to get my money back, without them I would have lost the lot. Highly recommended. Thank you very much Compensair, much appreciated…

Mirek Mirek
4 years ago

Quickly, well and professionally thank you very much

Slava
4 years ago

I had problems with getting a refund from Ryanair, they kept offering me a voucher. Luckily Compensair helped me get my money back. The people working wih me were polite and articulate.

Olia
4 years ago

Great job! Could not ask for a better resolution, Wizzair initially refused to pay for a flight cancellation but Compensair managed to get a compensation from the airline. It took 6 months to resolve the case, but this was during pandemic so I am very pleased.

Raphael
4 years ago

In my case it took more than a year to get the refund, but it’s worth it!

customer
4 years ago

Everything was smooth and well, initially I tried to contact wizzair directly, but they refused to provide me compensation. Than I decided to use compensair and they were able to get my compensation after few month of hard work.

Carla Gallardo
4 years ago

They didn’t get me the refund and I had to pay the comission anyway. I would never use your service again!!

Анастасия Рябчикова
4 years ago

Received money for a canceled flight a year later, I didn’t even hope at first! Well done guys! Thank!

Oksana Kuld
4 years ago

Благодарю вашу кампанию за отличную работу! Деньги за несостоявшийся полёт по причине короновируса Turkish Airlines вернул сегодня.

joleza koka
4 years ago

Long procedure but compensair followed the case until the end, I received the compensation today.

Nikita Z
4 years ago

Good service. Even with complicated case we got the compensation

Alaa Issa
4 years ago

One of the best experiences that i ever had, it’s very user friendly and you avoid all the hassle for hiring lawyers etc. To be honest, i didn’t expect that i will get any refund after my flight was delayed, but thanks to Compensair, i got a big refund.

Frane
4 years ago

Got 1200 Eur, it took less than 2 months. Great service and great customer support. Highly recommended. Thank you!

Carlos Baez
4 years ago

Date of experience: July 14, 2020

Norbert Holthöfer
4 years ago

Date of experience: July 08, 2020

Viktor Vosloboinikov
4 years ago

Date of experience: July 06, 2020

Victor
4 years ago

Excellent work done Your service was excellent.I receved my compensation.Excellent work done. Thank you so much.

María José Escobar
4 years ago

Gracias a todo el equipo he recibido una compensación de €450 y me ha llegado en el momento justo de mi vida!! Millones de gracias! Confiar en ellos, te van informando de todo el proceso.

Pavel Geiba
4 years ago

Date of experience: July 06, 2020

Cristina Ruiz
4 years ago

I wasn’t expecting anything since our flight was 2 years ago and the flying company didn’t answer, but we received a € 1000 compensation for 4 passengers. Good job, thanks

Felipe Gargiulo
4 years ago

AMAZING SERVICE!! I wasn’t expecting anything, since the flight was 2 years ago. The service is super fast (less than 2 months), super practical (it is all online) and I got a great amount back. Strongly recommend!!!

Alexandra
4 years ago

Amazing!! Took about 6 months to get the money back but after all it paid off. Me and my partner got 400€ each for a messed up flight. definitely recommend !

Simone
4 years ago

Thank you very much for your support. I have received my compensation and I am very grateful for your job! Kind regards, Simone.

Ivan
4 years ago

Пока только одна звезда. Возможно в скором времени поменяю свое мнение о Compensair. Расскажу про свой опыт взаимодействия с Compensair. Задержали рейс а/к Ellinair EL710 Ираклион – Санкт-Петербург 08.07.2018г более чем на 20 часов. Решил напрямую в а/к не обращаться и воспользоваться услугами Compensair. На тот момент думал так будет легче. Ознакомился со всеми отзывами – на тот момент отрицательных отзывов почти не было. Результат – ожидаю компенсации до сих пор. Прошло уже более полутора лет. Что-то мне подсказывает, что моя компенсация уже была выплачена, но не дошла до меня. Может это и не так. Но пока не буду кричать, что Compensair мошенники. Подожду еще. Последний ответ от них – «заявка в очереди на подачу иска в суд». Может произойдет чудо:) На всякий случай сделаю запрос в а/к была ли произведена выплата в пользу Compensair по моему случаю. Надеюсь, предоставят информацию.

Elena Didenko
4 years ago

Неожиданно и очень приятно я получила компенсацию. Спасибо за супер профессиональную работу!

Nikolay
4 years ago

оформил заявку в октябре 2018 года. подтвердили что выплата положена. перелет милан – москва. билет alitalia, перевозчик аэрофлот. говорят что в досудебном порядке аэрофлот платить отказался. перелет обычный, прямой. задержка более 4-х часов. иск с тех пор так и не подали. ждут как я понял прецедента.. переодически задаю вопрос, ответ следующий – спасибо за ваше письмо. К сожалению, изменений по заявке нет, решение о передаче дела в суд еще не было принято. Как только появятся какие-либо новости, с вами свяжется юрист по электронной почте. где-то читал отзыв, что также не было результата, пока не человек самостоятельно не обратился в АК и не получил ответ, что compensair выплату получил, соответсвенно после предъявления им этой информации они перечислили компенсацию от АК (ссылку уже не найду, это более года назад было) Что мне думать про compensair?

Vero
4 years ago

Date of experience: May 25, 2020

El Pavlioti
4 years ago

Я должен был получить компенсацию за долгую задержку рейса, компенсацию выбили да только до меня она так и не дошла, после 10 месяцев тупых переписок с поддержкой и походы в банк, оказалось что в данные моего iban допустили ошибку и деньги отправились отправителю обратно. Compensair присвоил себе всю сумму компенсации и отбился от меня своим соглашением, где написано что они не за что не несут ответственности и вообще могут неохотно отвечать по своему желанию, проводить расследование на тему “куда делись деньги” они просто игнорируют и меняют тему. В общем думайте, надо ли оно вам.

Anastasia
4 years ago

Your service was excellent.I receved my compensation.Thank you very much

rocio lorenzo
4 years ago

Bien ha tardado un poco pero bien

Olena Gavrysh
4 years ago

Compensair helped me to receive compensation for new ticket because of cancelled flight. Compensair’s team did it’s job professionally.

Ksenija Bogdanova
4 years ago

Paid comission and not received compensation for month. Lack of communication among Customer Service and client. Still do not know when I will receive my compensation. They asked me to wait for 3 weeks after I paid their service fee, since then I still did not receive any amount of my compensation. Afterwards, I was asked to wait for one more week. Any explanation what is going on. I do not even know when I will receive my compensation..

Jurgen Engel
4 years ago

Thanks a lot Compensair !! You are doing a great job!! If we had to do this as 1 person against the aircompany, it would be very hard to succeed. We wish you a good bussiness!!

Alla
4 years ago

Date of experience: April 21, 2020

Justin Sasso
4 years ago

I paid them their fee and I still never got my refund!!! Buyer beware !!!!!!!!

Оксана Михова
4 years ago

Thank you for your work! I received a compensation 250 euros!!!

JJ
4 years ago

Good service I received my compensation from airline. Though it was after a year but yet I did receive my money.

Ryan Trykowski
4 years ago

Claiming was a pretty easy process however after doing some research post claim. I found that I had received less than what a friend did when using a different agent for the same flight and claim. After the claim was accepted I had several emails reminding me about the agency’s cut of the money (which was also higher than the agent my friend used) even tho I was yet to receive it from the airline. Would recommend shopping around to get the best compensation available

Anonymous
4 years ago

Extremely easy and straightforward process to submit my claim and I was able to receive the maximum settlement back from them which was a great bonus!

Zaidi Faouzi
4 years ago

Date of experience: April 07, 2020

Stefan Rasch
4 years ago

Took a little while but good ending with no problems for me at all

Itamar
4 years ago

Great service, I received the money 4 months after the application.

Meryem Charradi
4 years ago

Merci ,j’ai reçus mon indemnisation assez rapidement.Excellent service

Tiana Filipovska
4 years ago

Absolutely trustworthy! They were there for any question i had, very responsive and helpful through the process. I got my money back for no longer than 3 months. I highly recomend them! Thanks again guys!

FOTEINI CHASIKOU
4 years ago

The service from the company was excellent and prompt

Mehdi EL
4 years ago

As promises, i receiv the money. Thank you.

Михаил Сафронов
4 years ago

Date of experience: March 17, 2020

Eduardo Tame
4 years ago

It took almost a year, but finally get through.

Samir Xelilzade
4 years ago

Spasibo komanda Compensair. Vi prosta molodci. Eto uje vtoroy raz polucayu kompensaciyu s vasheqo pomoja. Vi professionali svoeqo delo.

Markéta
4 years ago

Thank you team Compensair. Your service is very professional and efficient. Your help is really appreciated. I highly recommend the team Compensair.

Nelli Kocharyan
4 years ago

Date of experience: March 11, 2020

Ivailo Kovachev
4 years ago

After 6 months of waiting, absolutley nothing happened and i claim directly the airline and they refunded my money very fast. After 4 months after i got my money from the airline, Compensair asked for money for job they didn’t even do. Me and my friends will never use their services again !!!

Addy
4 years ago

Súper buen trabajo y estuvieron al pendiente! Y siempre me tuvieron informada de todos. Muchas gracias

farah sohrabi
4 years ago

That’s great. Thank you so much..

ABBOD KASHLAN
4 years ago

Great service. I got the compensation in a very short time. I recommend Highly this company.

Danijela Ex Saraja Horvat
4 years ago

Thank you, it was with no stress, easy and as promissed.

Vladimirs
4 years ago

Date of experience: March 03, 2020

Hayk
4 years ago

Thanks! Good job!

Colin Roberts
4 years ago

Didn’t believe the email telling me about the compensation at first but glad I researched the company and got exactly what they stated

Christian Coulombe
4 years ago

Fast and effective. Perfect

Mayuri Bhilare
4 years ago

I have paid unnecessary commission to the compensair. as I have already received payment from another third party which was constantly in touch with me and was updating me with the process, unlike Compensair. Compensair contacted me after the payment is received which implicate the fraud and I am quite disappointed as I had to pay a service charge for service which I did not receive.

Олег Соловей
4 years ago

Thank you very much for your service! I didn’t expect the success but I was wrong. Compensair showed very proffesional approach so definitely worth to be recommended!

M
4 years ago

I‘ve been waiting for 7 months now and haven‘t received anything. Neither a notification nor any payment. Not very helpful…

Kos
4 years ago

Thank you for your service. I had very little expectations, but fortunately I was wrong! Although it took one and half year to get everything sorted out and get the money.I will definitely recommend your service.

Anton Garkusha
4 years ago

I ve received 600 euros compensation from Lot. Thank you guys!

aurimas bulvydas
4 years ago

Have tried to claim through other companys and not only they asked higher percentage of the claim they also didn’t get the money after almost 4 months. Then I filled claim on compensair site and in less then 3 weeks money were on my bank account. Great service, perfect price and amazing results.

Norhayati Muhamad
4 years ago

Most helpful and fast responsive. Thank you so much

Kseniia Voloshchuk
4 years ago

Работают очень быстро. Доволен сервисом. Всем советую. Большое спасибо. ——————————————————————————————- They work very fast. Satisfied with the service. I advise everyone. Many thanks.

Александр Иштваник
4 years ago

Due to Compensair I have received compensation for resheduled flight. Thank You!

Andrej Šmuc
4 years ago

Most helpful, instructive and successful. I strongly recommend it to anybody experienced flight delay. Andrej

Gaolugnia
4 years ago

Merci, je suis très satisfaite de la rapidité d’action. Je recommande Compensair!

Volodymyr Dutko
4 years ago

You are the best. Got payment in very fast way.

Monica Stanca
4 years ago

I am very happy for your service ! thank you so much compensair! you are the best

A. Bayindir
4 years ago

Date of experience: February 10, 2020

Kirils Vosipovs
4 years ago

Месяц подождал оформления всех документов, прислал всю информацию и спустя месяц получил компенсацию, считаю что сработали очень быстро! Спасибо!

Mr Przemyslaw Szpanski
4 years ago

Very quick I received money on my account, thanks for that

Andrei
4 years ago

Taken soooome time, but the great paperwork job was done by the guys and the compensation was received!

Ирина Шашкова
4 years ago

Excellent service. Took a while for me to gather all required documents, once provided everything was solved very quickly. Thank you

Alexandre Muniz
4 years ago

Great company and very helpfull team…they act quickly and have all the things done on our Behalf I Truly recommend them, and Will be saving data for future needs. Thanks for all the efforts, very happy with the services provided.

Евгений Куршев
4 years ago

Just spamers 🙁

Oksanka Bodnarchuk
4 years ago

Thank you very much! I get my compensation in 2 weeks! Even after The Air Company has refused my claim!

Madalin Colibă
4 years ago

I didn’t believe that i will get my compensation for the flight, but what a nice surprise i had when my money arrived in the account. I highly recommend this application.

Armen Ayvazyan
4 years ago

Thanks a lot! I advise everyone to use the services of your company. Good and professional service, it just takes patience!

Taiyr Aidabulov
4 years ago

Thank you for your service. I had very little expectations, but fortunately I was wrong! I will definitely recommend your service, if so happens that any of my acquaintances have their flights delayed or cancelled.

Amer Ashwi
4 years ago

Thinks about the service this is the best

Kunde
4 years ago

Date of experience: February 03, 2020

Anton Igoshev
4 years ago

Solid service. Fast and simple. Thank you.

Irma Javaxadze
4 years ago

I was pleasantly surprised, thank you very much for the service you gave your team

Dmitry
4 years ago

Worked precisely as promised. Entered my information, waited several months, provided some more information, waited some more, got the money transfer. Did not expect it to work yet here we are.

Elena
4 years ago

Date of experience: January 28, 2020

Fidan Garayeva
4 years ago

That was an amazing experience! I really was surprised by result, only in 16 days CompensAir solved my problem. It is real! I get my compensation today to my bank account. So thankful to your team, it was great job! It was 1st time when I decide to try your service, I was more interested in process than in money. So lucky for me, the process went so fast than I expect and here is the result! I’m so happy to choose you! Thank you many many times!

Mireia Benajas
4 years ago

Date of experience: January 24, 2020

Natalia
4 years ago

I’m really very happy ,what I can’t u!U make your job really good!Thank u so much!

Edite Rone
4 years ago

Was amaizing experiance with you.Good job.Thanks.

Anis Fridjat
4 years ago

It’s awosome, thank you so much !!!

nikola kunic
4 years ago

I filled the application, and received the money within a month. Amazing service.

Inga Barkiene
4 years ago

Well done. After 1,5 mont received my compensation

Sardana
4 years ago

My friend recommended their service. Totally recommend. I am grateful.

Roman Mrohs
4 years ago

Wszystko sprawnie załatwione. Dziękuję

Isidro
4 years ago

In three months they solved my requestand I have got the 250€ compensation. Perfect!!!!

Sarvy Emo
4 years ago

Easy process. Got my money back. Thank you so much

Emilia Kominek
4 years ago

Great thanks for executing my rights with the Airline! You are very proffessional and also very efficient and I will recommend your company to all my friends! Once again I would like to thank you for your kind cooperation! Emilia Kominek – Poland

Ludmila Habazin
4 years ago

Tack för ert utmärkt arbete. Jag trodde inte att det skulle gå igenom, eftersom när jag gjorde ansökan på egen hand så fick jag avslag från flygbolaget. Kontakten med er var smidig och svaret kom ganska snabbt! Jag kan varmt rekommendera er för andra som i samma situation! Med vänlig hälsning, Ludmila

Alexandra Borovaya
4 years ago

I’m very thankful to Compensair! The process was so efficient! I got my money fast and easy. Great job!

Victoria Heggenes
4 years ago

Easy to use and highly recommend. Compensair was able to help get me some compensation after a terrible flight delay. THANK YOU Compensair!

Aleks čargonja
4 years ago

Good job, 1 month after all done. Bravo!

Mustafa Kocak
4 years ago

Date of experience: January 06, 2020

Pablito Suarez
4 years ago

All good – very satisfied

Agnie
4 years ago

Date of experience: December 28, 2019

Данис Сахабутдинов
4 years ago

In November 2018 my Iberia flight from Madrid to Santiago was late just a little bit 3 hours. Though it meant I arrived after midnight and had additional expenses. I contacted Compensair the next day and they started claiming a compensation. 10 months after I got 225 EUR for the delay! And my flight cost was just 300 EUR, so it’s pretty cool.

Milan Miljevic
4 years ago

The whole process was quick and as easy as it was possible. Thanks!

Joseph Osama
4 years ago

Excellent service They succeed to refund me my money so smoothly without any disturbance They made all the job from A to Z efficiently and professionally

Ana Mitrovic
4 years ago

We had a really good experience with Compensair. They took over what seemed to be a long and uncertain process for us to recover our money with AirSerbia. They not only succeeded in getting iur funds back but were professional and helpful during the entire process. We would recommend Compensair to others in such a situation.

Alexandra Claudia
4 years ago

Thank you ! very satisfied with services you provide

Katerina
4 years ago

I’ve got my compensation and I’m very satisfied with services you provide Thank you!

Rob Campbell
4 years ago

It worked! We got our unexpected compensation, a nice extra nest-egg. Congratulations Compensair!

Рафик Карханов
4 years ago

Прошел ровно год,как идет рассмотрение по компенсации! Я так думаю уже можно и не ждать. Отменили рейс,туда и обратно. Думал тут помогут

Razyiam Nassyrova
4 years ago

В августе летела самолётом Turkish Airlines из Брюсселя в Алматы. Из-за опоздания самолёта по вине компании, проторчала в Стамбульском аэропорту больше суток и ещё вынуждена была оплатить 25€ за визу, чтобы попасть в гостиницу за пределами аэропорта.От компании ничего добиться не смогла, просто проигнорировали. Благодаря услугам Compensair, сегодня получила компенсацию 600€ на свой счёт, от Turkish Airlines.Замечательный подарок в канун Нового Года.Спасибо от всего сердца Compensair team за их помощь. Поздравляю с наступающим Новым 2020 Годом, желаю им дальнейших успехов в работе. С ув. и благодарностью Raziyam Nassyrova.

Azillahe Peens
4 years ago

The whole process was seamless. Received compensation after 3 months I did the claim. Great service. Thanks again.

Rebecca Couscouras
4 years ago

Date of experience: December 16, 2019

Xaliq A. Babayev
4 years ago

Thank you. Excellent

Sunniva Mauseth
4 years ago

Great service, and simple to make a claim, very satisfied and will definitely recommend!

María del Mar
4 years ago

Great service. They make all for you. Seriuos work. you have to wait few mounths to recieve the compensation. Good service,I recommend.

Natia
4 years ago

Date of experience: December 13, 2019

Abubakar
4 years ago

Thank you so much would definitely recommend this to my friends.

Igor Tkachuk
4 years ago

Date of experience: December 13, 2019

Тициано Д
4 years ago

In meno di un mese ho ricevuto il rimborso. Bravi.

soufiene oudina
4 years ago

Grâce à leur procédé et fiche d’information à remplir simple j’ai recus mon indemnisation assez rapidement.

The Bikki
4 years ago

Я очень переживала что это вранье но нет, кампания справилась и даже лично мне звонили что бы я продолжила регистрацию и получила свою выплату, хотя я уже забыла и не надеялась

Savio
4 years ago

Awesome service by compensair in helping me claim compensation. Thankyou .

Elen Elen
4 years ago

Great service! Received the money in two months!

José
4 years ago

Fantástico trabalho. Grato pelo profissionalismo e por me terem incentivado a não desistir. Obrigado

Yuriy
4 years ago

Excellent, sincere thanks to Dina Katalsheva and her colleagues – they are fantastic in guiding us through the entire procedure!

Julija Storozeva
4 years ago

Everything was perfect, very urgent and professionally! Thank You a lot!:))

Alisa Mosailova
4 years ago

Thank you guys. I really didn’t expect it. Great job!

Mariam Movsisyan
4 years ago

Thank you very much!!! I got my refund from Lot

Ramon Andersen
4 years ago

Wow. so fast!! Thank you for collecting these funds. Ray

Dani Benito
4 years ago

Thanks for the excellent service. In less than two l got my compensation

Ljubica
4 years ago

Thank You for all support, very good job Compensair,

Vanessa Laveglia
4 years ago

Excellent service. 100% recommended

Aleksandr
4 years ago

Great work, guys! Three years of hope and patience – case done! Thank You very much!

Ed Bell
4 years ago

Excellent service – the compensation claim took over a year to process but the Compensair team were efficient, communicative and highly professional at every stage. Would recommend them 100%.

Тетяна Скобляк
4 years ago

Thanks a lot to a Compensair team for their fast and efficient service.

Svitlana Skoroplias
4 years ago

Thanks a lot for your excellent work!! It was a good communication.

Zuzana Lyžicová
4 years ago

I am satisfied with the work of the Compensair Team. My flight was delayed 3 hours (cologne-bangkok in 2018), I applied in July ’19 for the compensation, and today I received my money, 225€ ( before the bank transfer fee deduction) . I am more then happy right now. The company is highly recommended!!!

Clémence Dignat
4 years ago

Je pensais jamais recevoir l’argent , agréablement surprise merci !!

Thibaud
5 years ago

You have been able to help me where your competitor Airhelp said they couldn’t help me with my case. It’s very clear for my next cases now or if I have to recommend a company to friends/family: it will be with you!

Ni Carvalho
5 years ago

Excelent service

Usama Dabbas
5 years ago

It really works ! I missed my flight connection when I was coming from outside the EU in September 2017 in Barcelona airport because of cancellation from the company, I saw the ad on facebook and submitted my documents in May 2019 and I have just received the reimbursement now in November 2019. Although it takes time, but every thing went smoothly. I highly recommend Compensair to everyone

Abigail
5 years ago

Second time Compesair help me and get it done! Thanks again

Alexandra Aim
5 years ago

Date of experience: November 14, 2019

Gabriel Mihai Lungu
5 years ago

thank you compensair ! i wish all the best to all the staff

Posavec Igor
5 years ago

Date of experience: November 13, 2019

Graça Marrucho
5 years ago

Muito feliz com a compensair.Muiro eficazes

Bonita Ward
5 years ago

The experience was simple, just log on the facts of your delayed, cancelled trip. Less than 6 weeks later the amount less their fee was deposited. Very efficient! Thank you!

Jose Mauricio Solorzano
5 years ago

Amazing! Got it within 3 months!

MOHAMED SAID
5 years ago

¡Bien recibido la compensación! Muchísimas gracias por el apoyo y por el intervención tan eficaz. Un cordial saludo a todo el equipo.

Kund
5 years ago

Great jobb thank you so much for the help ❤️

Romina Facchi
5 years ago

We do the application with Compensair after tried with another company, they took 1 year and half and then they told me that there was no way to have my compensation; Compensair takes only 2 months to obtain my compensation… It’s fantastic and I’ll suggest Compensair to all my friends that have problems with a flight! Thanks again!

Anna
5 years ago

Grate help, I would never could do it myself. Thank you!

Tigran Pinachyan
5 years ago

Good work, thank you very much to Compensair team.

Egle Zakareviciute
5 years ago

Excellent service!! Thank you so much for jour job!!

Miroslav Dukanov
5 years ago

Excellent service. After a little more than a month I got my money for a 4 hour flight delay.

Alex
5 years ago

Excellent service! Got my refund in about a month. Still waiting for another one but very positive about it. Thanks for your help!

Abmashalik
5 years ago

I couldn’t believe it until I received an email to send my account details. It took long but was derived at the end of the period stated. My appreciation to compensair because I least expect it at the time fund was received. Also, your means of reaching you on the social applications is so swift and reply are appropriately done. Kuduos!

Orna Fogel Troper
5 years ago

Excellent service. Thank you for your help!

YVR
5 years ago

Good deal, Took long time but that finished)) received a compensation. Thank you

Sergio Darmanin
5 years ago

Date of experience: October 29, 2019

Reidunn Karin Storum
5 years ago

Thank you so much for all the help we got on our delayed flight from Wien to Bergen

Kakhaber Kvantidze
5 years ago

Long time expected since 5 month, but now is succsesful received. Thanks!!! Good luck.

Martin S
5 years ago

Had a long delay in Europe that made us miss several of our connections. Found compensair and submitted the flight information and it worked! Took some time to get the money but that was expected. Totally worth the wait and very easy process. Thanks!

Alexei Svetov
5 years ago

They helped us with compensation for 3h delay of flight. Thank you guys from compensair

Ani Khachatryan
5 years ago

Thanks to Compensair team! Great job!! They did it very fast and professionally.

Gert Laasme
5 years ago

All was very simple and quick! Thank You!

Jevgēnija Vagele
5 years ago

Thanx. You are the best

Luz María González Alvarez
5 years ago

Compensair helped me to get the right compensation for a flight canceled in Austria. I would not have been able to do it by myself. In the end, the transferred to me the amount of money they have promised at the beginning.

Кайсар Жумагалиев
5 years ago

Спасибо большое за помощь! Не ожидал, что может получиться. Вы отличная команда!

Happy Mum
5 years ago

I have never submitted a claim before as I had heard it takes months for a response and thought it would be a lot of long form filling. I couldn’t believe how easy the process was and how quickly I received recompense to my bank account. Thank you Compensair.

Alice Penn
5 years ago

Everything was easy and recieved compensation in orden!

Aleftina
5 years ago

Компенсацию вы будет ждать ооочень долго. И то не факт, что получите. Хотя авиакомпания уверяет, что все давно выплачено.

Stephanie Philipp
5 years ago

According to their homepage a case should take up to 20 weeks… 33 weeks have passed until now… The current status (updated after 32 weeks) says “We have filed a claim to a consumer protection agency. The agency’s decision may take from 6 to 12 months”… I don’t believe in getting any money back with compensair.

Юлия Радченко
5 years ago

Долго что-то проверяли, тянули время…В итоге, так ничем и не помогли – Авиакомпания всем дала стандартную отписку, что птица попала в двигатель- и они сдались.Параллельно я обратился еще в одну компанию – они смогли решить вопрос за пару месяцев.Тут,почти год ожидания, и ничего…

Luba
5 years ago

I couldn’t believe it till I got 300 euros on my account! Well done Compensair team!

artem
5 years ago

Actually I wanted to thank compensair and teams who work upon requests, thank you guys for your work. I couldn’t even imagine better Friday then when I’ve got compensated money. Lovely

Valentina
5 years ago

Thank you very much! Excellent service, professional work. Highly recommend.

Dawid Jaskowski
5 years ago

Thank you very much! Excellent service, professional work. Highly recommend.

Monique Woo
5 years ago

I’m very greatful, great job, thank you

Mohamed-Marwan Bitar
5 years ago

Excellent service ,it really works Thank you very much I recommend it strongly

Hakan Tasdemir
5 years ago

Thank you very much for your response and support. I will advice your company to every where and all possible ways. Best Regards Hakan

miyainme
5 years ago

Thank you very much! Very effective and fast service. Received a compensation for a delayed flight last year, still was eligible. Thanks again.

Mikakutubelada Mikakutubelada Lopes
5 years ago

Acabei de receber minha competição hoje graças pela equipe tão rápido que defende os passageiros

Payman Shafighi
5 years ago

Thanks very much for your help and great work. I was not expecting it but it’s so pleasant to see there are some organizations looking after passenger’s rights.

Nohemi Jacqueline
5 years ago

Muchas gracias excelente trabajo. En 3 meses te resuelven y de manera breve te dan la compensación.

Наталья Черниговец
5 years ago

Thank you guys. That was unexpectedly pleasant. Will use your service again and recommend to others. Easy, fast, secure.

Ceejay Best
5 years ago

I just received my competition today thanks to the team so easy and fast you guys are for real not a scam compensair are just the best

Michael Lukhton
5 years ago

We received the compensation in just a few days. Extremely easy process! I will not hesitate to engage them in the future if a flight gets cancelled or delayed.