Customer support / 5.0
Ease to use / 5.0
Credibility / 5.0
Customer reviews 0 / 5.0
8.0 out of 10
Ranked #1 out of 7

Process Maker

Review was submitted BPM software by Angela Mcdermott Updated at: 3rd of May, 2023

Process Maker is a workflow management software platform designed to help businesses automate and manage their processes. The platform offers a range of features, including drag-and-drop workflow design, task management, reporting and analytics, and user management.

Process Maker’s drag-and-drop workflow designer allows businesses to create custom workflows that reflect their specific business processes. This can help to ensure that tasks are completed in a timely and efficient manner.

The platform includes a range of collaboration features, such as comments, notifications, and task assignments, that allow team members to work together more effectively.

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Overall rating & rank
8.0 / 10   (#1 out of 7)
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Origin country
Supporting languages


Process Maker is a process map software that enables users to create, design, and optimize companies' business processes.

It provides a user-friendly interface for designing and implementing workflows, enabling users to define the steps in a process, set up forms for gathering information, and create rules for decisions automating.

Customer support

Process Maker offers several support options:

 Community Forum.

 Contact Form which you can fill and one of the team members will contact you.

 Demo calls.


Overall, Process Maker has several strengths that make it an intuitive and user-friendly platform:

  • Process Maker's drag-and-drop workflow designer allows users to easily create and modify workflows without the need for coding knowledge. This makes it easy to create and modify workflows as business needs change.
  • Process Maker includes a range of collaboration features, such as comments, notifications, and task assignments, that allow team members to work together more effectively.
  • Process Maker is accessible on any device with an internet connection, which means that team members can access the platform from anywhere, at any time.

However, there are also some weaknesses in Process Maker's usability:

  • While Process Maker allows users to customize workflows, there are some limitations in terms of what can be modified. This may make it difficult for businesses with highly specific processes to fully customize the platform to their needs.
  • Process Maker can have a steep learning curve for users who are not familiar with workflow management tools. The complexity of the platform may require some training and onboarding to fully understand how to use it effectively.
  • Process Maker has relatively few integrations with other software tools, which can make it difficult to integrate the platform into an existing tech stack or workflow.

Overall, Process Maker is a user-friendly platform that offers a range of useful features for businesses looking to manage their workflows more efficiently. However, there are some limitations in terms of customization, learning curve, and integrations that may impact its overall usability for some users.


Process Maker has a quite strong reputation on the market since it’s used by more than a million users, including some of the world's largest companies. In addition, the platform has received several awards and is also a member of the Workflow Management Coalition and the Object Management Group.


Mobile App Limited Customization Options
Range of Collaboration Features Steep Learning Curve
Drag-and-Drop Workflow Designer Limited Integrations

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