Includes free plan
Customer support / 5.0
Ease to use / 5.0
Credibility / 5.0
Customer reviews 0 / 5.0
8.0 out of 10
Ranked #3 out of 7


Review was submitted BPM software by Angela Mcdermott Updated at: 3rd of May, 2023

Nintex is a software platform that provides businesses with tools for workflow automation and document generation. It allows users to design and manage automated workflows, forms, and document templates, without the need for coding.

Nintex offers a drag-and-drop interface, making it easy to create and customize workflows, while also providing integrations with many popular enterprise software systems such as SharePoint, Salesforce, and Office 365.

The platform’s automation capabilities help organizations improve operational efficiency, reduce errors, and streamline business processes, resulting in cost savings and increased productivity. Nintex is a cloud-based platform, meaning it can be accessed from anywhere with a stable internet connection.

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8.0 / 10   (#3 out of 7)
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Nintex is a process mapping software that includes process flow swimlanes as part of its process mapping capabilities and provides tools for designing, automating, and managing business processes. Nintex enables users to create software process maps that help to visualize and optimize their workflows.

Customer support

Nintex offers various support options for its customers. Here are some of the ways you can get support from Nintex:

 Nintex Community: Nintex has an active community where users can ask questions, share ideas, and get help from other Nintex users. 

 Documentation (free access to helpful resources).

 Nintex Support Portal: Nintex has a support portal that provides documentation, knowledge base articles, and resources to help you troubleshoot issues and get the most out of your Nintex products.

 Email Support: You can also contact Nintex support via email. The email address for support varies depending on your region. You can find the appropriate email address on the support portal.


Here are some of the ways that Nintex ensures usability:

  • Nintex provides document generation capabilities that enable users to generate documents and reports automatically using templates. This feature can help businesses save time and reduce errors.
  • Nintex offers a forms designer that allows users to create and customize forms easily. The forms designer includes various fields, validation rules, and conditional formatting options to ensure the data collected is accurate.
  • Nintex has a clean and intuitive interface, which makes it easy for users to navigate and use the platform. The interface is designed to be user-friendly, even for non-technical users, which can help reduce training time and improve productivity.

While Nintex offers many benefits to organizations, it is important to also consider some potential weaknesses.

  • Nintex can be expensive compared to some other workflow automation tools, which may make it less accessible for small businesses or organizations with limited budgets.
  • While Nintex integrates with many popular enterprise software systems such as SharePoint, Salesforce, and Office 365, it may not integrate with all the systems an organization uses. This may make it difficult to fully automate all processes and workflows.
  • As a cloud-based platform, Nintex requires a stable internet connection to function effectively. This may be problematic for organizations in areas with unreliable internet connectivity or those with strict security policies.


Nintex has a user community with over 10,000 customers. Also, the company is a Microsoft Gold Partner. Furthermore, Nintex has won different awards for its products and services.


Document generation High Price
Forms designer Dependence on Internet Connectivity
Drag-and-drop interface Limited Integrations

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