Air Austral Flight Delay Compensation Review 2024
If you believe you may be eligible for compensation due to a Air Austral flight delay, cancellation, denied boarding or missed connection, you may successfully claim your compensation. Just do it with the help of one of the best flight claim companies from our Top 5 list.
EC 261, also known as EU Regulation 261/2004, sets out various rules and compensation guidelines for passengers who experience flight delays, including the right to be offered assistance and compensation depending on the circumstances of the disruption. You may be entitled to up to £530/€600 per person, and our flight delay compensation calculator can help you determine what you are entitled to.
Don't miss out on the compensation you deserve - get started today.
Top 5 flight compensation companies to claim Air Austral
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8.9
out of 10 |
- Flexible claim cancelation policy
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Commission:
25
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9.0
out of 10 |
- Precise and user friendly claim form
- Airline claim compensation calculator
- Multilanguage website
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Commission:
25
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9.2
out of 10 |
- 24/7 chatbot assistance
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- Support on Covid related ticket refunds
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- Help with compensations under USA regulations
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Commission:
25
%
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9.7
out of 10 |
- Very informative and secure website
- Proven Track record in legal actions against Airlines
- Airline claim compensation calculator
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Commission:
25
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9.5
out of 10 |
- Easy and hassle-free website
- Extra flight protection service AirhelpPlus
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- Regular updates via email and customer profile on claim status changes
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Commission:
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Instant legal help against Air Austral with no-win no-fee help
If you've been affected flight delay or cancellation by Air Austral and need legal assistance but you are concerned about the costs, "no-win no-fee" help could be an option for you. This type of legal arrangement allows you to seek representation against Air Austral without paying any legal fees upfront. Instead, the lawyer or law firm will only charge fees if they win the case for you.
Air Austral delayed flight
If your Air Austral flight is delayed, the airline will provide you with assistance and disrupted flight compensation according to the length of the delay and the distance of the flight. Here are some possible scenarios:
1. Short delays (less than 2 hours): Air Austral will not usually offer any compensation, but may provide you with snacks or refreshments during the waiting time.
2. Moderate delays (between 2 and 3 hours): Air Austral may offer you a meal voucher and access to a lounge or other facilities.
3. Long delays (over 3 hours): under an EU law known as EC 261, passengers flying with Air Austral may claim compensation if their flight is delayed over 3 hours. The amount of the compensation depends on how long the flight was late and the distance of the flight - you may receive from £220/€250 to £530/€600 flight delay compensation. The airline may also offer you compensation for meals, transportation, and even accommodation if necessary. Furthermore, you may be entitled to a refund or re-routing to your final destination.
It's important to note that compensation is not automatic and that there are some exceptions to these rules. For example, compensation may not be due if flight was disrupted by extraordinary circumstances beyond the airline's control, such as bad weather or pilot strike.
Air Austral cancelled flight
Under EU air passenger rights, travellers on Air Austral flights that are cancelled may claim compensation, depending on the circumstances. Here are the general guidelines:
1. In general, if Air Austral cancels a flight, they will try to rebook passengers on another flight at no extra cost. However, if the alternative flight is not suitable or if you no longer wish to travel, you have the option to request further changes to your itinerary.
2. You may claim compensation if your Air Austral flight is cancelled less than 14 days before the scheduled departure date, and the cancellation was not caused by extraordinary circumstances beyond the airline's control, such as severe weather, political instability, or security risks.
3. The amount of compensation depends on the distance of the flight and the length of the delay caused by the cancellation - passengers may be entitled to from £220/€250 to £530/€600 per person in compensation.
4. If Air Austral offers you an alternative flight that arrives at your final destination at a similar time they won't have to pay you compensation. However, you can choose between re-routing to your final destination on a different flight or receiving a full refund for your ticket.
Air Austral involuntary denied boarding
Passengers on an overbooked Air Austral flight may be entitled to compensation under European Union law EC 261, which outlines air passenger rights in case of flight disruptions.
Here are the general guidelines for refund in case of an overbooked Air Austral flight:
1. If you are denied boarding due to an overbooked flight and Air Austral is unable to provide you with an alternative flight that arrives at your destination no later than 2 hours after the scheduled arrival time of your original flight, you may claim compensation.
2. The amount of overbooked flight compensation depends on the distance of the flight and the length of the delay caused by the overbooking - passengers may receive from £220/€250 to £530/€600 per person in compensation.
3. If you voluntarily give up your seat on an overbooked flight and agree to travel on a later flight, you may not be entitled to denied boarding compensation. Therefore, you should be careful when signing any papers when being bumped off your flight.
Air Austral missed connection
Passengers on a Air Austral flight who missed a connecting flight due to a delay or cancellation may be entitled to compensation under the EU law EC 261, which outlines the air passenger rights in case of disrupted flights.
Here are the general guidelines for compensation in case of a missed connection on a Air Austral flight:
1. If you miss a connecting flight due to a delayed or cancelled Air Austral flight and arrive at your final destination more than 3 hours later than the scheduled arrival time of your original itinerary, you may claim compensation.
2. The amount of compensation depends on the distance of the flight and the length of the delay caused by the missed connection - airline passengers may receive from £220/€250 to £530/€600 per person in compensation.
3. The missed connection must be on the same booking as the delayed or cancelled Air Austral flight in order to be eligible for compensation.
4. If the delay or cancellation that caused the missed connection was due to extraordinary circumstances beyond the airline's control, such as severe weather, airline strike, or security risks, you may not be entitled to compensation.
Had delayed or cancelled flight with Air Austral? Claim for compensation
Flight Delay Compensation Calculator
Use our EU261 compensation calculator to calculate flight distance and to get result for compensation amount.
About Air Austral
Air Austral, founded in 1977 and based in the French Overseas Territory of Réunion, is an airline owned by local entrepreneurs, based in the Indian Ocean. They are considered one of the most customer-friendly airlines in the area and have a very loyal following of customers. On Trustpilot, Air Austral has an average customer rating of 8.1/10, based on over 5,000 reviews.
This airline is operating with a fleet of 20 aircraft, consisting of Boeing 737s and Airbus A330s, and employ more than 700 pilots. With Air Austral, you can fly from Saint-Denis de la Réunion’s Roland Garros Airport to over 20 destinations in France (including Paris, Marseille, Nantes, Lyon, Toulouse), Europe (including Lyon, Marseille, Amsterdam, Geneva), Africa (including Abidjan, Cotonou, Antananarivo), and some remote parts of South-East Asia.
In terms of customer service, Air Austral have a reputation for being extremely accommodating when it comes to delayed, cancelled or overbooked flights. Their employees are well-known for taking the time to understand each individual’s circumstances and offering them solutions to their problems. For example, they can provide help in finding an alternate flight, provide vouchers or refunds, or help find suitable accommodation. Air Austral also have a loyalty program, allowing its customers to earn rewards and discounts on future flights.