VivaColombia Flight Delay Compensation Review 2024
If you believe you may be eligible for compensation due to a VivaColombia flight delay, cancellation, denied boarding or missed connection, you may successfully claim your compensation. Just do it with the help of one of the best flight claim companies from our Top 5 list.
EC 261, also known as EU Regulation 261/2004, sets out various rules and compensation guidelines for passengers who experience flight delays, including the right to be offered assistance and compensation depending on the circumstances of the disruption. You may be entitled to up to £530/€600 per person, and our flight delay compensation calculator can help you determine what you are entitled to.
Don't miss out on the compensation you deserve - get started today.
Top 5 flight compensation companies to claim VivaColombia
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8.9
out of 10 |
- Flexible claim cancelation policy
- Informative FAQ section
- GDPR compliant
- Support on Covid related ticket refunds
- Informative customer profile
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Commission:
25
%
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Read a review
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9.0
out of 10 |
- Precise and user friendly claim form
- Airline claim compensation calculator
- Multilanguage website
- GDPR compliant
- Informative email updates
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Commission:
25
%
Visit site
Read a review
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9.2
out of 10 |
- 24/7 chatbot assistance
- Multilanguage website
- Support on Covid related ticket refunds
- GDPR compliant
- Help with compensations under USA regulations
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Commission:
25
%
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Read a review
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9.7
out of 10 |
- Very informative and secure website
- Proven Track record in legal actions against Airlines
- Airline claim compensation calculator
- Regular updates via email and customer profile on claim status changes
- Reasonable pricing and speedy payouts of compensations
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Commission:
25
%
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Read a review
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9.5
out of 10 |
- Easy and hassle-free website
- Extra flight protection service AirhelpPlus
- 24/7 live chat asisstance
- Regular updates via email and customer profile on claim status changes
- Broad network of legal partners
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Commission:
25
%
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Instant legal help against VivaColombia with no-win no-fee help
If you've been affected flight delay or cancellation by VivaColombia and need legal assistance but you are concerned about the costs, "no-win no-fee" help could be an option for you. This type of legal arrangement allows you to seek representation against VivaColombia without paying any legal fees upfront. Instead, the lawyer or law firm will only charge fees if they win the case for you.
VivaColombia delayed flight
If your VivaColombia flight is delayed, the airline will provide you with assistance and disrupted flight compensation according to the length of the delay and the distance of the flight. Here are some possible scenarios:
1. Short delays (less than 2 hours): VivaColombia will not usually offer any compensation, but may provide you with snacks or refreshments during the waiting time.
2. Moderate delays (between 2 and 3 hours): VivaColombia may offer you a meal voucher and access to a lounge or other facilities.
3. Long delays (over 3 hours): under an EU law known as EC 261, passengers flying with VivaColombia may claim compensation if their flight is delayed over 3 hours. The amount of the compensation depends on how long the flight was late and the distance of the flight - you may receive from £220/€250 to £530/€600 flight delay compensation. The airline may also offer you compensation for meals, transportation, and even accommodation if necessary. Furthermore, you may be entitled to a refund or re-routing to your final destination.
It's important to note that compensation is not automatic and that there are some exceptions to these rules. For example, compensation may not be due if flight was disrupted by extraordinary circumstances beyond the airline's control, such as bad weather or pilot strike.
VivaColombia cancelled flight
Under EU air passenger rights, travellers on VivaColombia flights that are cancelled may claim compensation, depending on the circumstances. Here are the general guidelines:
1. In general, if VivaColombia cancels a flight, they will try to rebook passengers on another flight at no extra cost. However, if the alternative flight is not suitable or if you no longer wish to travel, you have the option to request further changes to your itinerary.
2. You may claim compensation if your VivaColombia flight is cancelled less than 14 days before the scheduled departure date, and the cancellation was not caused by extraordinary circumstances beyond the airline's control, such as severe weather, political instability, or security risks.
3. The amount of compensation depends on the distance of the flight and the length of the delay caused by the cancellation - passengers may be entitled to from £220/€250 to £530/€600 per person in compensation.
4. If VivaColombia offers you an alternative flight that arrives at your final destination at a similar time they won't have to pay you compensation. However, you can choose between re-routing to your final destination on a different flight or receiving a full refund for your ticket.
VivaColombia involuntary denied boarding
Passengers on an overbooked VivaColombia flight may be entitled to compensation under European Union law EC 261, which outlines air passenger rights in case of flight disruptions.
Here are the general guidelines for refund in case of an overbooked VivaColombia flight:
1. If you are denied boarding due to an overbooked flight and VivaColombia is unable to provide you with an alternative flight that arrives at your destination no later than 2 hours after the scheduled arrival time of your original flight, you may claim compensation.
2. The amount of overbooked flight compensation depends on the distance of the flight and the length of the delay caused by the overbooking - passengers may receive from £220/€250 to £530/€600 per person in compensation.
3. If you voluntarily give up your seat on an overbooked flight and agree to travel on a later flight, you may not be entitled to denied boarding compensation. Therefore, you should be careful when signing any papers when being bumped off your flight.
VivaColombia missed connection
Passengers on a VivaColombia flight who missed a connecting flight due to a delay or cancellation may be entitled to compensation under the EU law EC 261, which outlines the air passenger rights in case of disrupted flights.
Here are the general guidelines for compensation in case of a missed connection on a VivaColombia flight:
1. If you miss a connecting flight due to a delayed or cancelled VivaColombia flight and arrive at your final destination more than 3 hours later than the scheduled arrival time of your original itinerary, you may claim compensation.
2. The amount of compensation depends on the distance of the flight and the length of the delay caused by the missed connection - airline passengers may receive from £220/€250 to £530/€600 per person in compensation.
3. The missed connection must be on the same booking as the delayed or cancelled VivaColombia flight in order to be eligible for compensation.
4. If the delay or cancellation that caused the missed connection was due to extraordinary circumstances beyond the airline's control, such as severe weather, airline strike, or security risks, you may not be entitled to compensation.
Had delayed or cancelled flight with VivaColombia? Claim for compensation
Flight Delay Compensation Calculator
Use our EU261 compensation calculator to calculate flight distance and to get result for compensation amount.
About VivaColombia
VivaColombia is a Colombian low-cost airline based in Rionegro, Colombia. Founded over 15 years ago, the airline has become one of the main competitors to legacy carriers in Colombia. VivaColombia focuses on providing low-cost flights to major cities in Colombia and across Latin America.
The company is owned by a consortium of investors, including renowned Swiss entrepreneur, Rafael Viso. Since its founding, VivaColombia has continued to expand, now operating over 25 aircraft and employing a staff of over 800 pilots and cabin crew.
In addition to its domestic destinations, VivaColombia also operates in Europe, servicing cities such as Madrid, Barcelona, Amsterdam and Rome. With this expansion, the airline has seen an increase in passenger numbers, becoming one of the most popular airlines in Latin America.
VivaColombia strives for great customer service and it is known for their friendly and helpful staff. On the customer review platform Trustpilot the company has an excellent rating, with over 9,000 customers rating them an average of 8.9 out of 10.
In the event of a customer's flight being delayed, cancelled, or overbooked, VivaColombia are very friendly and accommodating. Customers have reported that VivaColombia are more than willing to offer them flights at different times or alternate solutions with very little hassle. This friendly attitude has earned them even more loyal customers who swear by their level of customer service.