Hong Kong International Airport Flight Delay Compensation Review 2024
If you believe you may be eligible for compensation due to a flight delay, cancellation, denied boarding or missed connection at Hong Kong International Airport, you may successfully claim your compensation from the airline. Just do it with the help of one of the best flight claim companies from our Top 5 list. EC 261, also known as EU Regulation 261/2004, sets out various rules and compensation guidelines for passengers who experience flight delays, including the right to be offered assistance and compensation depending on the circumstances of the disruption. You may be entitled to up to £520/€600 Hong Kong International Airport delay compensation per person, and our flight delay compensation calculator can help you determine what you are entitled to. Don't miss out on the compensation you deserve - get started today.
Top 5 companies to claim Hong Kong International Airport delay compensation
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8.9
out of 10 |
- Flexible claim cancelation policy
- Informative FAQ section
- GDPR compliant
- Support on Covid related ticket refunds
- Informative customer profile
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Commission:
25
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9.0
out of 10 |
- Precise and user friendly claim form
- Airline claim compensation calculator
- Multilanguage website
- GDPR compliant
- Informative email updates
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Commission:
25
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Visit site
Read a review
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9.2
out of 10 |
- 24/7 chatbot assistance
- Multilanguage website
- Support on Covid related ticket refunds
- GDPR compliant
- Help with compensations under USA regulations
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Commission:
25
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Read a review
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9.7
out of 10 |
- Very informative and secure website
- Proven Track record in legal actions against Airlines
- Airline claim compensation calculator
- Regular updates via email and customer profile on claim status changes
- Reasonable pricing and speedy payouts of compensations
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Commission:
25
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Read a review
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9.5
out of 10 |
- Easy and hassle-free website
- Extra flight protection service AirhelpPlus
- 24/7 live chat asisstance
- Regular updates via email and customer profile on claim status changes
- Broad network of legal partners
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Commission:
25
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Read a review
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Get instant no-win no-fee legal help if you stuck at Hong Kong International Airport
If you've been affected flight delay or cancellation at Hong Kong International Airport and you need urgent legal assistance - do not concerned about the costs - "no-win no-fee" service is an option for you. This type of legal arrangement allows you to seek representation if you have or had flight incident at Hong Kong International Airport without paying any legal fees upfront. Instead, the lawyer or law firm will only charge fees if they win the case for you.
Flight delay at Hong Kong International Airport
If your flight is delayed at Hong Kong International Airport, the airline will provide you with assistance and disrupted flight compensation according to the length of the delay and the distance of the flight. Here are some possible scenarios:
1. Short delays (less than 2 hours): you won’t be entitled to any compensation, but the airline may provide you with snacks or refreshments during the waiting time at Hong Kong International Airport.
2. Moderate delays (between 2 and 3 hours): the airline may offer you a meal voucher and access to a lounge or other facilities at Hong Kong International Airport.
3. Long delays (over 3 hours): Under an EU law known as EC 261, passengers may claim flight delay compensation if their flight is delayed at Hong Kong International Airport over 3 hours. The amount of the compensation depends on how long the flight was late and the distance of the flight - you may receive from £220/€250 to £520/€600 flight delay compensation. The airline may also offer you compensation for meals, transportation, and even accommodation if necessary. Furthermore, you may be entitled to a refund or re-routing to your final destination.
It's important to note that compensation is not automatic and that there are some exceptions to these rules. For example, compensation may not be due if a flight was disrupted by extraordinary circumstances beyond the airline's control, such as bad weather or Hong Kong International Airport strike.
Cancelled flight at Hong Kong International Airport
Under EU air passenger rights, travellers whose flights are cancelled at Hong Kong International Airport may claim compensation, depending on the circumstances. Here are the general guidelines:
1. In general, if the airline cancels a flight at Hong Kong International Airport, they will try to rebook passengers on another flight at no extra cost. However, if the alternative flight is not suitable or if you no longer wish to travel, you have the option to request further changes to your itinerary.
2. You may claim compensation if your flight is cancelled less than 14 days before the scheduled departure date, and the cancellation was not caused by extraordinary circumstances beyond the airline's control, such as severe weather, political instability, or Hong Kong International Airport strike.
3. The amount of compensation depends on the distance of the flight and the length of the delay caused by the cancellation - passengers may be entitled to from £220/€250 to £520/€600 per person in compensation.
4. If the airline offers you an alternative flight that arrives at your final destination at a similar time they won't have to pay you compensation. However, you can choose between re-routing to your final destination on a different flight or receiving a full refund for your ticket.
Overbooked flight at Hong Kong International Airport
Passengers on an overbooked flight at Hong Kong International Airport may be entitled to compensation under European Union law EC 261, which outlines air passenger rights in case of flight disruptions.
Here are the general guidelines for refund in case of an overbooked flight at Hong Kong International Airport:
1. If you are denied boarding due to an overbooked flight from Hong Kong International Airport and the airline is unable to provide you with an alternative flight that arrives at your destination no later than 2 hours after the scheduled arrival time of your original flight, you may claim compensation.
2. The amount of overbooked flight compensation depends on the distance of the flight and the length of the delay caused by the overbooking - passengers may receive from £220/€250 to £520/€600 per person in compensation.
3. If you voluntarily give up your seat on an overbooked flight and agree to travel on a later flight, you may not be entitled to denied boarding compensation. Therefore, you should be careful when signing any papers when being bumped off your flight.
Missed connection due to flight delay at Hong Kong International Airport
Passengers who missed a connecting flight due to a delay or cancellation at Hong Kong International Airport may be entitled to compensation under the EU law EC 261, which outlines the air passenger rights in case of disrupted flights.
Here are the general guidelines for compensation in case of a missed connection:
1. If you miss a connecting flight due to a delayed or cancelled flight at Hong Kong International Airport and arrive at your final destination more than 3 hours later than the scheduled arrival time of your original itinerary, you may claim airline compensation.
2. The amount of compensation depends on the distance of the flight and the length of the delay caused by the missed connection - airline passengers may receive from £220/€250 to £520/€600 per person in compensation.
3. The missed connection must be on the same booking as the delayed or cancelled flight in order to be eligible for compensation at Hong Kong International Airport.
4. If the delay or cancellation at Hong Kong International Airport that caused the missed connection was due to extraordinary circumstances beyond the airline's control, such as severe weather, airline strike, or security risks, you may not be entitled to compensation.
Had delayed or cancelled flight at Hong Kong International Airport? Claim for compensation
Flight Delay Compensation Calculator
Use our EU261 compensation calculator to calculate flight distance and to get result for compensation amount.
About Hong Kong International Airport
Hong Kong International Airport (HKIA) is the busiest and largest airport in Hong Kong and the primary hub for international travel within the region. It is located at the northern end of the crowded Chek Lap Kok Island, in the western industrial area of the New Territories and produces high volumes of air traffic. HKIA was built in 1998 and opened in July of that year, right after British airways flew in on the first Hong Kong International Flight for their customers.
HKIA is an award-winning airport, having been crowned the World's Best Airport at the Skytrax World Airport Awards six times from 2009 to 2020. Travelers who have used the airport have noted its efficient and smooth operations, the cleanliness of its facilities, the friendliness and helpfulness of the staff, and its plethora of shopping, restaurant and leisure options.
The busiest airlines operating at HKIA are Cathay Pacific and Cathay Dragon, along with Singapore Airlines, United, Emirates, and Thai Airways. Other airlines offering services from HKIA include Japan Airlines, Air China, KLM, and Hong Kong Airlines. The most popular destinations from HKIA are Bangkok, Tokyo, Singapore, London, Shanghai and Taipei.
Delays and cancellations are common occurrences at the airport due to its heavy passenger loads and unpredictable weather, but they are mostly minor and do not spoil the overall experience of using the airport. Despite the hiccups from time to time, travelers are largely satisfied with their experience at the airport. On average, 1,085 aircraft movements and 92,415 passengers are handled per day.
In 2019, the airport handled over 72.9 million passengers, making it one of the 10 busiest airports in the world. It's no wonder why the airport is almost always busy and can get quite crowded, especially on weekends and during the peak holiday season. The airport offers plenty of facilities to help ease the flowing of departing, connecting and arriving passengers.
It's no surprise that HKIA is the pride of Hong Kong, and with its plethora of amenities, efficient and friendly staff, and seamless experience, it's easy to see why it's been named the world’s best airport many times since 2009.