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What does a disrupted flight mean?

Last updated on April 24, 2023

A disrupted flight typically refers to when a flight is delayed or canceled. Airlines are increasingly implementing changes to their policies in light of the current circumstances, which has caused numerous flights to be disrupted. This can mean being rerouted, having to fly on a different airline, or changes to duration, layovers, and other details. Airlines should provide clear guidance on what it means for a passenger's particular flight.


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