What happens when a flight is canceled?

Last updated on April 25, 2023

When a flight is canceled, airlines are legally obligated to provide certain accommodations and/or compensation. Depending on the airline’s conditions of carriage, they may, for example, rebook the passenger on an alternative flight, offer the passenger a full or partial refund, or offer the passenger specific compensation for the inconvenience. Passengers should contact the airline directly to learn more about their specific rights in the event of a canceled flight.

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