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What happens when an airline cancels your flight?

Last updated on April 25, 2023

When an airline cancels your flight, the airline should immediately offer an alternate flight or a full refund. If a refund is requested, the airline must issue the refund in the same form of payment that was used to purchase the ticket. Additionally, the airline must provide reasonable compensation in the form of food and drink, hotel accommodation, or ground transportation if applicable.


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