What to do when flight is canceled?

Last updated on April 25, 2023

When a flight is cancelled it is important to stay calm and contact the airline or travel agent through whom the flight was booked. Airlines are required to provide a refund for the original fare for a cancelled flight, so it is best to follow up with the airline and take steps to receive the refund. Additionally, customers may also be entitled to meals, hotel accommodation and transport between the accommodation and the airport.

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