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What to do if your flight is cancelled?

Last updated on April 25, 2023

If your flight is cancelled, here are a few steps you should take:

  • Contact your airline to determine if they will rebook your flight, arrange a refund, or provide a travel voucher.
  • Look for alternate flights and book another one.
  • Check the terms and conditions of your ticket to see if you’re entitled to compensation for missed connections, hotel or meals caused by a flight delay or cancellation.
  • Be sure to get a copy or reference number for any changes you make to your flight.


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